Systemize Your Success

🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day interviews Neil Rogers, co-founder of Positive Activity and author of Bar Tips: Everything I Needed to Know in Sales I Learned Behind the Bar. Neil shares his unique journey from working in hospitality to becoming a sales expert, offering valuable sales strategy tips and emphasising the importance of mindset training and personal development.

He introduces his 11-step Positive Activity process, which includes practical tips for entrepreneurs on leveraging simple yet effective strategies to enhance their sales techniques and business development. Additionally, listeners will gain insights into the significance of consistency, the power of appreciation practices, and the value of building genuine relationships in sales.

Neil's engaging anecdotes and practical advice aim to inspire entrepreneurs to take actionable steps toward success while maintaining a positive mindset.

KEY TAKEAWAYS

💡 Mindset Matters: Starting each day with a positive mindset through practices like journaling and appreciation can significantly impact productivity and creativity. Reflecting on what you appreciate helps set a positive tone for the day.

💡 Consistency is Key: Implementing a consistent routine, such as a 90-day personal or professional development plan, can lead to substantial improvements over time. Small, incremental changes can yield significant results.

💡 The Power of Personal Connection: Building relationships through in-person interactions and follow-ups is crucial in sales. Additionally, being present in various social settings and engaging with potential clients can create business opportunities.

💡 Effective Communication: Listening to clients and understanding their needs is essential. Moreover, tailoring your approach based on their feedback and being open to their requirements can lead to successful outcomes.

💡 Tenacity Over Persistence: While persistence is important, being tenacious—combining persistence with creativity and adaptability—can lead to better sales and business development results. Finding unique ways to connect with clients can set you apart.

BEST MOMENTS

11:33 - 💬 “What you appreciate appreciates.” - Neil Rogers

25:59 - 💬 “One thing that I know to be true is the more systemised anything is, the better it is.” - Steve Day

28:17 - 💬 “Show up wherever people gather and don't be over salesy, but make some sort of contact with them.” - Neil Rogers

32:24 - 💬 “If you're in small business, you're in business, you have to be out there. You have to be in touch with people. And then you have to do the all-important follow-up.” - Neil Rogers

43:58 - 💬 “Get involved as much as you can, to be part of the solution and not just be the problem.” - Neil Rogers

TIMESTAMPED OVERVIEW

00:00 Introduction to a hospitality industry expert.

03:39 Listen, respect time, punctuality, teamwork, be early.

08:35 Avoid debates with clients; focus on solutions.

12:47 Journaling and positivity improve special needs navigation.

15:24 Reflecting on the Four Agreements' principles daily.

18:29 Use spreadsheets for tracking contacts and referrals.

20:13 Stick to process; embrace mindfulness, creativity, and persistence.

26:15 Tips for overcoming sales call anxiety.

27:37 Combine tech skills with personal networking effectively.

30:31 Timing, over-delivery, referral ask lead to success.

34:59 Timing is crucial; unexpected messages can matter.

37:05 Understand needs, be receptive, listen, and adapt sales.

VALUABLE RESOURCES

Steve Day:

• Free access to our flagship DIDACT Framework

LINKS TO CONNECT WITH THE GUEST

• Website: https://www.positiveactivity.net/

• LinkedIn: https://www.linkedin.com/in/neil-p-rogers-cas-68a4a22/

• Instagram: https://www.instagram.com/authorneilrogers/ 

• TikTok: https://www.tiktok.com/@authorneilrogers

• Facebook: https://www.facebook.com/authorneilrogers

• YouTube: https://www.youtube.com/channel/UC6C_rB34QvfPpZkB67fzkqQ

• Twitter: https://twitter.com/NeilRogersTips

ABOUT THE GUEST

Our guest, Neil Rogers, is a bartender turned multimillion-dollar salesman and entrepreneur.  As the father of an Autistic Man, he is a Special Needs Advocate. 

Here’s Neil Rogers, who began his journey pouring drinks in Boston while navigating through college. Drawing on his deep roots in hospitality, he has since built a remarkable 37-year award-winning career in sales.

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

• Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

• LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

• Instagram: https://instagram.com/systems_and_outsourcing/

• YouTube: https://youtube.com/@drsteveday42

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day welcomes Judy Weber, a former trial lawyer turned renowned Christian business coach and scaling strategist for women entrepreneurs. Judy shares her inspiring journey from humble beginnings to becoming a successful coach, emphasising the importance of faith, mindset and authenticity in achieving business success.

She introduces her “Joyful Scaling Method,” which focuses on three key strategies: breakthrough, operations, and profit, designed to help entrepreneurs scale their businesses while maintaining joy in their work.

Listeners will gain valuable insights into overcoming common obstacles, the significance of community, and practical steps to identify and delegate tasks effectively. This episode is a must-listen for anyone looking to elevate their business while staying true to their calling.

KEY TAKEAWAYS

💡 Mindset Matters: Mindset heavily influences business success. Therefore, examining and adjusting your thoughts to align with your goals is essential, as every strategy will only work if your mindset is right.

💡 Joyful Scaling Method: This method consists of three key strategies: Breakthrough Strategy (focusing on marketing and sales processes), Operations Strategy (emphasising team dynamics, standard operating procedures, and automation), and Profit Strategy (analysing financials and client results).

💡 Identify Your Best Client: It is crucial to understand and define your ideal client. Knowing their specific needs and challenges allows for more targeted marketing and communication, significantly enhancing engagement and conversion.

💡 Community and Support: Building a supportive community is vital for entrepreneurs, especially women. Moreover, sharing experiences and challenges with like-minded individuals can encourage and hold them accountable, making the entrepreneurial journey less lonely.

💡 Delegate Effectively: Utilize the Dream Team protocol to assess tasks and determine which should be delegated. Specifically, this involves categorising tasks into CEO-level activities, those that should be delegated, and those that can be kept based on personal preference and time management.

BEST MOMENTS

07:39 - 💬 “For me, faith is in Christ. For others, it may be in something else, but I will tell you this, if you don't believe in yourself, in you, like, this is my calling, you're just not going to make it.” - Judy Weber

09:32 - 💬 “Success is the result of who you believe yourself to be, and that we don't get what we want, we get who we are.” - Judy Weber

23:41 - 💬 “We need to find what I call the corner of the market where you own it.” - Judy Weber

25:02 - 💬 “The challenges that you've had, the experience you've had, that is what makes you unique, and also puts you in a pool of one.” - Steve Day

26:44 - 💬 “Understanding that fundamental that the way you react to things is so out of your control. Unless you realise that and then put things in place to change the way you react, then life's really difficult, and business is really difficult.” - Steve Day

32:07 - 💬 “Success is really walking in your calling.” - Judy Weber

TIMESTAMPED OVERVIEW

00:00 Launched coaching business after confronting embarrassment.

06:40 Women are self-critical; they need support from women.

07:51 Faith transcends religion; belief in self matters.

12:56 Joyful scaling: breakthrough, operations, profit strategies.

14:23 Team, SOPs, automation, operations, profit strategy.

17:02 Decide quickly: Keep or remove tasks.

21:15 Embrace challenges; they lead to breakthroughs.

23:30 Identify uniqueness, challenge conventional wisdom, and differentiate approach.

26:07 Reprogramming mind through self-reflection and methods.

32:18 Success is fulfilling and sharing your calling.

VALUABLE RESOURCES

Steve Day:

• Free access to our flagship DIDACT Framework

Judy Weber:

• Make Bold Offers Challenge: https://www.judyweber.co/makeboldoffers

LINKS TO CONNECT WITH THE GUEST

• Website: http://judyweber.co

• Podcast: https://www.judyweber.co/podcast

• Instagram: https://www.instagram.com/judyweberco/

• LinkedIn: https://www.linkedin.com/in/judyweberco/

• Facebook: https://www.facebook.com/judyweberco

• YouTube: https://www.youtube.com/c/joyfulscalingforfemaleceos

ABOUT THE GUEST

Judy Weber is a former trial lawyer and C-suite executive. She is a renowned Christian business coach and scaling strategist for women entrepreneurs. 

As the host of the "Joyful Business" podcast, she inspires entrepreneurs to pursue miraculous results through faith-fueled thought modelling. 

Judy’s mission is to normalise miraculous outcomes for entrepreneurs, emphasising that success is inevitable when one operates from a place of calm, confidence, and certainty. She teaches her clients to think strategically and win, integrating her legal expertise with her faith-driven approach to entrepreneurship.

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

• Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

• LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

• Instagram: https://instagram.com/systems_and_outsourcing/

• YouTube: https://youtube.com/@drsteveday42

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day welcomes business operations expert Tobey Wyatt, who shares her insights on navigating the complexities of entrepreneurship while managing ADHD. Tobey discusses her journey with ADHD, emphasising the importance of understanding energy expenditure rather than capability. 

The conversation delves into the significance of creating safe, judgment-free spaces for leaders to express their frustrations and the necessity of effective task and time management. Tobey highlights the curb-cut effect, illustrating how solutions for specific challenges can benefit a broader audience. 

The episode also explores the nuances of ambition, addressing the internal struggles many face when pursuing success and the importance of balancing ambition with empathy for others. Tune in for practical strategies and thought-provoking insights that can help entrepreneurs thrive amidst chaos.

KEY TAKEAWAYS

💡 Understanding ADHD and Neurodivergence: The discussion highlights the importance of recognising ADHD not as a capability problem but as a different way of processing information and energy. This perspective can help individuals understand their unique challenges and strengths.

💡Creating Safe Spaces for Communication: Establishing a judgment-free environment is crucial for effective leadership. Leaders should foster open communication where team members feel safe to express frustrations and challenges without fear of repercussions.

💡The Importance of Systems and Accountability: Business owners need to implement systems for task and time management. Having an accountability partner, such as a Chief of Staff or an operations expert, can help maintain focus on these systems and improve overall efficiency.

💡The Curb Cut Effect: Solutions designed for specific groups, such as those with disabilities, often benefit a wider audience. This principle encourages leaders to consider how addressing the needs of one individual can create positive changes for the entire team.

💡Ambition and Its Dual Nature: Ambition itself is not inherently negative; rather, it is the intent and methods used to pursue that ambition that can lead to destructive outcomes. Leaders should nurture their ambition while being mindful of their pursuit's impact on others.

BEST MOMENTS

05:10 - 💬 “I think we have mislabeled so much of ADHD as a capability or a capacity problem. Like if you have ADHD, you're not capable of, or you're going to have a really big problem with...” - Tobey Wyatt

09:53 - 💬 “Once we become aware of it and we can make choices based on our energy expenditures or inputs, then the world becomes so much better.” - Tobey Wyatt

10:16 - 💬 “One thing I truly believe is that the biggest challenges we face on a consistent basis are often the source of our greatest superpowers later in life.” - Steve Day

17:20 - 💬 “Most bad behaviour, most overreactions, and most responses that just don't feel good to other people are not driven from a place of, you know, I want to be mean, or I want to be hurtful...” - Tobey Wyatt 

35:41 - 💬 “The solutions that work for a marginalised group or a group that struggles with some sort of very specific things very often helps the mass population or a lot more people than the solution was necessarily intended for.” - Tobey Wyatt

45:58 - 💬 “It's not the ambition in and of itself that was the destructive force. There are two things about ambition that can be destructive. One is what you're ambitious about...” - Tobey Wyatt

TIMESTAMPED OVERVIEW

00:00 Tobey: Expert in operations, ADHD, mother, entrepreneur.

05:28 Achieving tasks drains energy significantly for neurodivergent.

07:42 Introverts and extroverts: sources and expenditure of energy.

12:55 Leadership emotional support: lacking and critically important.

18:55 Judgment-free space for open, productive communication.

22:50 Passionate about structured systems from personal struggles.

25:28 Business operations: often overlooked, crucial for success.

30:16 Task switching disrupts our brain's processing abilities.

34:59 Curve cuts benefit everyone, not just wheelchairs.

41:25 CEO success offers choices others may lack.

45:18 Ambition can be a positive or destructive force.

46:27 Ambition's impact depends on goals and methods.

VALUABLE RESOURCES

Steve Day:

Free access to our flagship DIDACT Framework

LINKS TO CONNECT WITH THE GUEST

Website: https://www.motherlode.biz

LinkedIn: https://www.linkedin.com/in/tobeywyatt

ABOUT THE GUEST

Tobey is a business operations expert, having been in the head of operations and Chief of Staff roles in organisations from bootstrapped startups to non-profits and global Fortune 50 companies across many industries. 

Earlier this year, she was diagnosed with ADHD, a mom of 3, including 2 5 & under, and an entrepreneur who has been through a whole lot of "life" over the last many years.  

Shen now helps Business owners and CEOs who are frustrated at the chaos inside their organisation, poor internal communications, or lack of progress toward goals.

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

• Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

• LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

• Instagram: https://instagram.com/systems_and_outsourcing/

• YouTube: https://youtube.com/@drsteveday42

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day addresses the common challenge of project overruns and the importance of establishing clear goals and structure to ensure timely completion. He introduces a straightforward two-step process that combines SMART goals with lead and lag KPIs to enhance project management.

By sharing his experience with migrating a knowledge base, Steve emphasises the significance of setting specific, measurable, achievable, relevant, and timed objectives while tracking progress through key performance indicators.

This episode is a valuable resource for entrepreneurs looking to streamline their projects, maintain team motivation, and ultimately achieve their business goals more effectively.

KEY TAKEAWAYS

💡 Importance of Structure in Projects: Establishing clear goals, targets, and KPIs is crucial. It ensures projects are completed on time and keeps team members motivated.

💡 Utilizing SMART Goals: Implementing the SMART criteria (Specific, Measurable, Achievable, Relevant, Timed) helps define project objectives clearly. This makes it easier to track progress and adjust as needed.

💡 Lead and Lag KPIs: Setting lead KPIs (daily or weekly targets) allows for ongoing assessment of project progress. In contrast, lag KPIs measure the outcome, helping to keep the team accountable and motivated.

💡 Data-Driven Adjustments: Regularly reviewing project data enables adjustments to timelines and goals based on actual performance. This ensures that targets remain realistic and achievable.

💡 Prioritization and Accountability: Discussing project metrics in meetings helps prioritise tasks and address delays. It fosters a culture of accountability, ensuring important projects are not sidelined.

BEST MOMENTS

05:06 - 💬 “SMART is about defining the project, and you know the results you're expecting and the time it's going to take.”

09:16 - 💬 “I use smart goals when we use them effectively to plan, to adjust based on data, to track that data through using lead KPIs, and then adjust it again throughout the project if needed.”

10:02 - 💬 “When we've got a smart data-driven goal, we can see that, and then they can flag up saying in a very quick meeting, so we have a weekly our company meeting, tell me how you're doing with your KPIs.”

TIMESTAMPED OVERVIEW

00:00 Use SMART goals with lead and lag KPIs.

08:42 Adjust project timelines based on realistic assessments.

11:26 Numbers guide projects; improve efficiency and motivation.

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

• Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

• LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

• Instagram: https://instagram.com/systems_and_outsourcing/

• YouTube: https://youtube.com/@drsteveday42

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day welcomes Miriam Ortiz Y Pino, a simplicity expert and money breakthrough business coach. They delve into the challenges of disorganization and the importance of organizing for efficiency through creating systems that enhance productivity and profitability in both personal and professional lives.

Miriam shares her journey from a naturally organized child to a successful entrepreneur, emphasising the significance of understanding the underlying systems behind tools and habits. In addition, listeners will gain practical insights on how to reverse engineer their goals, develop effective habits, and ultimately create a more streamlined and fulfilling existence.

Tune in for valuable tips on overcoming organizational obstacles and achieving a balanced life that integrates both joy and productivity.

KEY TAKEAWAYS

💡 Understanding Systems Over Tools: It’s essential to grasp the underlying systems that tools, like apps or planners, are meant to support. Otherwise, switching tools without understanding your needs and developing habits can lead to inefficiency.

💡 Incremental Improvements: Achieving organization and productivity is a gradual process. Focus on making small, manageable changes rather than attempting to overhaul everything at once. This approach helps build sustainable habits.

💡 Understanding financial statements and managing paperwork effectively can improve business practices and increase profitability.

💡 Motivation Through Desired Outcomes: Connect tasks to your larger goals to stay motivated in your organization journey. Additionally, understanding the "why" behind your actions can help maintain focus and drive.

💡 Holistic Approach to Life Balance: Instead of striving for a strict work-life balance, aim for an integrated life where work and personal interests align. This allows flexibility and enjoyment in both areas, leading to a more fulfilling existence.

BEST MOMENTS

03:00 - 💬 “People aren't born organized, but some of us are born seeking order.” - Miriam Ortiz Y Pino

05:55 - 💬 “Every 10 minutes a day that you waste doing stuff that you shouldn't be doing, that adds up to 40 hours a year in a given working year.” - Steve Day

09:23 - 💬 “It's not about perfection. It's about done. Put it out there, iterate, figure it out next time, improve it.” - Miriam Ortiz Y Pino

30:03 - 💬 “How do you create a life well lived where you have space for the people and the experiences and the ideas in your life?” - Miriam Ortiz Y Pino

41:21 - 💬 “A goal is something you're trying to achieve, some sort of milestone that gets you closer to your desired outcome, which is the aspirational thing you're actually trying to get out of participating with that goal.” - Miriam Ortiz Y Pino

TIMESTAMPED OVERVIEW

00:00 Natural organizer developed systems to help families.

04:08 Organized chaos led to business realisation.

09:51 Practical habits for organizing life and time.

13:34 ADHD discovery led to effective coping mechanisms.

17:31 Money archetypes reveal life patterns, including clutter.

21:15 Understanding business basics is crucial for success.

23:15 Five essential systems: money, marketing, people, deliverables, inventory.

28:35 Align work-life, enjoy interconnected living balance.

30:52 Balance work priorities and spontaneous leisure activities.

34:32 Daily routine: Money, marketing, people, creative time.

36:53 Struggling with content, uses assistant for support.

40:02 Simple first steps evolve through many iterations.

44:45 Changing habits is crucial for a lasting organization.

VALUABLE RESOURCES

Steve Day: 

Miriam Ortiz Y Pino:

LINKS TO CONNECT WITH THE GUEST

Podcast: Simple Enough Organizing Productivity and Mindset for Entrepreneurs

ABOUT THE GUEST

Miriam Ortiz Y Pino is a Simplicity Expert & Money Breakthrough Business Coach. She’s also an Entrepreneur, Writer, and the Creator of The Streamlined Solution.

She works with entrepreneurs and other busy, creative people to create environments that promote control, freedom, and wealth through organization.

Additionally, Miriam holds certificates in Workplace Productivity, Residential Organizing, Courageous Coaching Methods, Fire Starter Sessions, Sacred Money Archetypes and Money Breakthrough Business Coaching. She is a Golden Circle NAPO member and an NAPO University instructor.

LINKS TO CONNECT WITH THE HOST

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 Dr Steve Day was joined by Celi Arias, the CEO and founder of The Grown Ass Business, in this episode. Celi shares her journey from a young entrepreneur to a successful operations consultant and business coach, emphasising the importance of systemizing business growth. She discusses the challenges entrepreneurs face, particularly the feeling of wearing multiple hats and the overwhelm that comes with it.

Celi also introduces her unique methodology, which focuses on five key growth systems that help entrepreneurs streamline their operations and achieve predictable growth.

Throughout the conversation, they explore the significance of understanding product-market fit, the role of accountability in implementing systems, and how to create a business that allows for both success and personal fulfilment. Tune in for valuable insights on leveraging systems to break free from revenue plateaus and burnout.

KEY TAKEAWAYS

💡 Importance of Systemization: Successful businesses often move beyond the founder's creative whims by implementing systems and operations that streamline processes. As a result, they achieve predictable and sustainable growth.

💡 Understanding Key Growth Metrics: Entrepreneurs should identify the minimum viable metrics and tools for each department, such as marketing, sales, and finance. This will help them manage their business and drive growth without feeling overwhelmed.

💡 Product Market Fit: Businesses must understand their product market fit before investing in marketing campaigns. This includes pricing, messaging, and target audience. Otherwise, they risk wasting resources on ineffective strategies.

💡 Accountability and Consistency: Regular check-ins and accountability measures help entrepreneurs stay focused on their goals. Additionally, they ensure progress, even amidst the chaos of running a business.

💡 Lifelong Learning and Adaptation: Continuous learning and adapting systems to fit business needs are crucial for success. Additionally, entrepreneurs should embrace simplicity. They must focus on actionable steps instead of getting lost in complexity.

BEST MOMENTS

02:43 - 💬 “The businesses that do really well are the ones that start to really systematize certain operations in the business.” - Celi Arias

04:28 - 💬 “If you really start to operationalize and systematize things, it makes things easier.” - Celi Arias

06:30 - 💬 “You should always be engineering your business for growth.” - Celi Arias

24:11 - 💬 “It takes some time to adapt to a new way of doing and being and thinking.” - Celi Arias

36:53 - 💬 “There is a time and a place for complexity, and it is not for capturing ideas and organising yourself.” - Steve Day

TIMESTAMPED OVERVIEW

00:00 Success requires systemizing operations, not whims.

04:57 Challenged to systemize growth, became a growth-focused consultant.

08:15 Systems intimidate, simplicity annoys, yet it works.

10:48 Master dashboard simplifies key roles for business growth.

14:10 Focus on growth, not just marketing expenses.

17:54 Executing plans is harder than learning them.

21:14 Break the cycle: Focus on meaningful goals.

25:56 Clients succeed by implementing operational systems.

28:50 Traction and E Myth transformed my business mindset.

32:33 Distill concepts for practical, actionable learning.

35:52 Notes app organises content ideas effectively now.

37:21 Binaural beats enhance focus, meditation, and productivity.

41:33 Consistency and systems improve life and business.

VALUABLE RESOURCES

Steve Day: 

• Free access to our flagship DIDACT Framework

Celi Arias:

• My GAB Method on my website: https://grownassbusiness.com/

LINKS TO CONNECT WITH THE GUEST

• LinkedIn: https://www.linkedin.com/in/celiarias/

• Instagram: https://www.instagram.com/celigrowsbusiness/

ABOUT THE GUEST

Celi Arias is the CEO and Founder of The Grown Ass Business™, where she empowers entrepreneurs to break free from revenue plateaus and burnout by teaching them to manage their ventures as a whole ecosystem.

In addition, the Upside recognised her as a top Coach in 2024. Having grown multiple 7-figure businesses, Celi draws from her diverse background and extensive education to help entrepreneurs scale their businesses to seven figures and beyond.

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

• Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

• LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

• Instagram: https://instagram.com/systems_and_outsourcing/

• YouTube: https://youtube.com/@drsteveday42

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day explores the Fathom AI Notetaker. He details why it has become the preferred choice for his business over other alternatives. Additionally, he discusses the essential role of AI note-taking apps in enhancing productivity and communication within teams, highlighting Fathom's impressive free version and affordable premium features.

Listeners will learn how to maximise the app's capabilities, including unlimited storage, real-time highlights, and seamless integration with tools like Slack and Zapier. Steve also shares insights on how to efficiently manage meeting notes and action points, making it easier for teams to access important information.

So, tune in to discover how Fathom can transform your business meetings and improve collaboration.

KEY TAKEAWAYS

💡 Fathom as the Preferred AI Note-Taking App: Fathom was chosen over other AI note-taking apps because of its impressive features. It offers a robust free version and a reasonably priced premium version. The premium version includes additional team functionalities.

💡 Enhanced Meeting Management: Using Fathom helps businesses efficiently summarise meetings. Additionally, it features clickable timestamps and action points. This makes it easier for team members to revisit important discussions without sifting through lengthy recordings.

💡 Unlimited Free Storage: Fathom provides unlimited storage for meeting recordings at no cost. This eliminates the need for businesses to use other storage solutions. For example, Google Drive can quickly fill up.

💡 Real-Time Highlighting Feature: Fathom includes a unique feature for capturing highlights during meetings in real-time. Users can share these highlights via Slack or save them for later use. This ensures that important moments are not forgotten.

💡 Integration with Zapier: Upgrading to the premium version enables integration with Zapier. This allows users to automate sharing meeting summaries and highlights. They can share across various platforms, such as Google Docs and Asana. This enhances team collaboration and accessibility.

BEST MOMENTS

00:51 - 💬 “We’ve settled on Fathom because of some of its amazing features. The fact that the free version is absolutely awesome.”

03:31  - 💬 “And because it's transcribed, you can actually search the transcript as well to find any instance of a keyword or a phrase that was said. So it's really easy to actually go back to the exact point that you want.”

11:04 - 💬 “It helps me with my incredibly forgetful brain because I can go back and find stuff just by remembering what it was about.”

TIMESTAMPED OVERVIEW

00:00 AI note-taking app improves meeting recall efficiency.

03:41 Fathom offers free unlimited meeting storage online.

09:18 Zap enhances meeting organisation, access, and summaries efficiently.

10:32 Fathom enhances meeting recall, search, and sharing.

VALUABLE RESOURCES

• Affiliates Links: https://sys.academy/tools

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

• Facebook Group: https://facebook.com/groups/systemsandoutsourcing/

• LinkedIn: https://linkedin.com/company/systemsandoutsourcing/

• Instagram: https://instagram.com/systems_and_outsourcing/

• YouTube: https://youtube.com/@drsteveday42

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 In this episode of the Systemize Your Success podcast, Dr. Steve Day engages in a thought-provoking conversation with Dr. Robin Hills, a renowned business psychologist and expert in emotional intelligence. They explore emotional intelligence's profound impact on business owners, leaders, and managers, enhancing performance, relationships, and overall job satisfaction.

Robin emphasises the importance of understanding emotions in decision-making and the necessity of empathy in client interactions. The discussion also touches on the relevance of mindfulness in improving productivity and the unique human qualities that artificial intelligence cannot replicate.

Listeners will gain valuable insights into leveraging emotional intelligence to foster better communication, leadership, and, ultimately, a more fulfilling work environment.

KEY TAKEAWAYS

💡 Definition of Emotional Intelligence: Emotional intelligence is being smart with your feelings, combining thinking and emotions to make authentic decisions and build quality relationships.

💡 Importance for Business Owners: Recognizing and understanding emotions is crucial for business owners, as emotions underpin decision-making, learning, and overall human experience. This awareness can lead to better client relationships and improved business outcomes.

💡 Empathy in Client Interactions: Empathy is essential for understanding clients' emotions and needs. Moreover, by stepping into their shoes and seeing situations from their perspective, business owners can foster better relationships and enhance service delivery.

💡 Mindfulness and Presence: Mindfulness involves being present and focused on the current moment, which can improve communication and decision-making.  Additionally, it allows individuals to recognise their limitations and seek input from others, enhancing collaboration and understanding.

💡 Complementing Artificial Intelligence: Emotional intelligence is a vital human skill that complements artificial intelligence. While AI can handle data and automate tasks, it lacks the ability to understand and respond to human emotions, making emotional intelligence increasingly important in business and leadership.

BEST MOMENTS

04:16 - 💬 “It's being smart with your feelings. It's the way in which you combine your thinking with your feelings in order to make good, authentic decisions and build up quality relationships with a view to taking action.” - Robin Hills

10:41 - 💬 “What we've got to do is to remember, particularly when we're working with clients, and everybody is a client, that it's more about them. It's about fulfilling their needs rather than fulfilling my needs.” - Robin Hills

17:53 - 💬 “Most people think of mindfulness as going into some sort of trance and sitting around with just sticks and going home, and mindfulness is not it's being very much in the present moment and focusing and concentrating on what you're doing in the present moment.” - Robin Hills

26:45 - 💬 “Emotional intelligence gives us the ability to innovate, to be creative, to be artistic, to be compassionate, to be empathetic, to be a leader. And all of these things are going to be vital for the future.” - Robin Hills

TIMESTAMPED OVERVIEW

00:00 Improve business success with emotional intelligence insights.

05:49 Discussing client compatibility and emotional perception differences.

09:15 Empathy is hindered by emotional reactions.

12:04 Align message with client's focus and priorities.

13:58 Marketing challenges: audience understanding and message reception.

19:23 Embrace awareness and humility in leadership focus.

20:47 ADHD discovery became both a strength and a challenge.

23:43 Everyone exists uniquely on their spectrum.

28:42 AI can't replicate human emotional connection.

32:44 Emotional responses are shaped by hormones, environment, and experiences.

35:47 Provides online emotional intelligence training and courses.

37:34 Conflict, communication, confidence, guidance, recruitment, organisational fit.

44:59 Embrace mistakes; grow through experience and adaptation.

VALUABLE RESOURCES

• Ei4Change Courses: https://emotional.intelligence.courses

LINKS TO CONNECT WITH THE GUEST

• Website: https://ei4change.com 
• LinkedIn Profile: https://www.linkedin.com/in/robinhills/

ABOUT THE GUEST

Dr. Robin Hills is a business psychologist and the director of ‘Ei4Change,’ a company specialising in emotional intelligence for change. 

He has taught and empowered over 400,000 people. He has been recognised with multiple awards, including "International Impact Company of the Year" by Dotcom Magazine and "Best Transformative Emotional Intelligence Coach" by The CIO Times. 

In early 2024, Robin was presented with an Honorary Doctorate in Advanced Studies in Psychology for his contributions to emotional intelligence training.

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 Dr Steve Day shares valuable insights on the importance of process optimization and continual improvement within a business. After a recent meeting with a staff member, he highlights how revisiting and streamlining existing systems can lead to significant time savings—potentially up to six weeks a year.

Furthermore, Steve emphasizes the necessity of adapting to changes in technology, team dynamics, and business needs. He also encourages entrepreneurs to empower new employees to provide fresh perspectives on outdated processes.

By leveraging tools like Asana, Zapier, and Slack, he illustrates how simplifying workflows can enhance efficiency and, therefore, free up time for more valuable tasks.

KEY TAKEAWAYS

💡 Continuous Process Optimization: Systemization is an ongoing process that requires regularly revisiting and updating systems to adapt to technological changes, team capabilities, and business needs.

💡 Fresh Perspectives from New Staff: Bringing in new employees provides an opportunity to evaluate existing processes. Moreover, their fresh eyes can identify inefficiencies and areas for improvement that long-term staff may overlook.

💡 Empower Staff to Speak Up: Creating a culture where employees feel comfortable sharing their thoughts on processes can lead to significant improvements. Additionally, encouraging honesty about challenges can help streamline operations.

💡 Eliminate Redundancies: Reviewing and simplifying processes can save substantial time. For example, eliminating unnecessary tasks and projects can free up hours to be redirected to more valuable activities.

💡 Focus on Core Processes: Regularly assess core processes, such as financial receivables, to ensure efficiency. Streamlining these processes can lead to significant time and cost savings, ultimately enhancing overall business performance.

BEST MOMENTS

01:40 - 💬 “You will never finish systemising your business because things change.”

05:00 - 💬 “When we bring someone new in, it's a huge opportunity to get a fresh pair of eyes on processes, for someone to tell us, this is difficult, this doesn't make sense, I'm struggling.”

10:49 - 💬 “Take check now and again to revisit some of your old existing processes, the core processes that aren't going to go away and make sure they are efficient.”

TIMESTAMPED OVERVIEW

00:00 New staff highlighted the need for a system overhaul.

04:45 Encourage new hires to improve company processes.

10:25 Simplify processes to save time and money.

11:47 Mind inefficient processes; optimize them for efficiency.

VALUABLE RESOURCES

• Free access to our DIDACT Framework

LINKS TO CONNECT WITH THE HOST

• Website: https://www.systemizeyoursuccess.com

ABOUT THE HOST

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.

🎙 In this episode of the Systemize Your Success podcast, Dr Steve Day is interviewed by Josh Keegan on the Ultimate FD Podcast, where they delve into essential topics for entrepreneurs looking to scale their businesses. They discuss the importance of creating effective systems, particularly in managing virtual teams and documenting processes to free business owners from being overwhelmed by daily tasks. 

Steve shares practical tools such as screen capture software and flowchart techniques to help entrepreneurs delegate effectively and streamline operations. The conversation also covers strategies for managing remote workers, enhancing communication efficiency, and the significance of establishing a supportive company culture. 

Tune in for valuable insights to help you optimise your business processes and improve team performance.

KEY TAKEAWAYS

💡 Importance of Systems: Establishing clear systems and processes is crucial for business owners to avoid being the sole knowledge repository. Documenting tasks ensures that operations can continue smoothly even when key personnel are unavailable.

💡 Utilizing Tools for Documentation: Screen capture tools and flowcharts are essential for capturing processes. Recording tasks while performing them and creating visual representations of workflows can help train new team members and maintain consistency.

💡 Delegation and Team Empowerment: Encouraging team members to document their processes and create systems fosters a culture of ownership and efficiency. This alleviates the burden on the business owner and empowers employees to take initiative.

💡 Structured Communication: Implementing a structured meeting framework, such as daily stand-ups, weekly one-on-ones, and project meetings, helps maintain clear communication and accountability within the team. This structure minimises interruptions and ensures that everyone is aligned on priorities.

💡 Effective Management of Virtual Teams: Understanding the cultural context of team members and developing management skills are vital for leading virtual teams. Setting up a supportive environment with clear expectations and regular check-ins can significantly enhance team performance and morale.

BEST MOMENTS

02:16 - 💬 “Getting stuff out of people's heads and down in a way that anyone can do it without the involvement of the business owner or the knowledgeable worker is key to us not leading or finding ourselves in really sticky situations.” - Steve Day

03:20 - 💬 “The more that I've delegated over the years, the more I realise if we have a good way of getting stuff out of our heads and hand it over to somebody else, they have more time to think about it and do it, and often they'll end up doing better than we could.” - Steve Day

07:52 - 💬 “One of the first systems I ever created was aptly named the system for creating systems. And so when somebody joins our company... the first thing they learn is how to document what they do in such a way that it will be done in the same way by everybody.” - Steve Day

20:41 - 💬 “If you can afford to hire somebody with the expertise, knowledge, experience, know-how, aptitude, integrity... then you're probably not at the stage in your business where you can afford that sort of person.” - Steve Day

35:04 - 💬 “I get my comms manager to sit in on that meeting with me... and so to go from the situation where I was doing everything myself to now where I just do a few things that need either... there's no process for it.” - Steve Day

TIMESTAMPED OVERVIEW

00:00 Systems are crucial for business resilience.

05:30 Use standardised flowcharts for efficient business systemisation.

07:51 System for Crane Systems teaches consistent documentation.

12:13 A Simple documentation system saves countless hours yearly.

16:21 Managing entrepreneurs, effective communication, delegation, virtual teams

18:27 A Structured, organised environment fosters successful professional relationships.

21:43 Hire reliable, instruction-following assistants for consistent results.

25:37 Daily brief meetings to discuss work updates.

29:16 5-star structured weekly meetings for longer projects.

32:37 Delegate tasks to focus on future priorities.

36:06 Virtual assistant usage for social media messaging.

37:41 Transitioning to an AI-driven knowledge base with SimpleBase.

41:55 GoHighLevel allows manual scheduling overrides; Calendly doesn't.

VALUABLE RESOURCES

Dr Steve Day

• Free access to our RecruitRight Framework

Josh Keegan

• The Ultimate FD Podcast: https://www.ultimatefd.co.uk/podcast

LINKS TO CONNECT WITH DR STEVE DAY

• Website: https://www.systemizeyoursuccess.com

ABOUT THE DR STEVE DAY

Steve used to be a slave to his business, but moving to Sweden in 2015 forced him to change how he worked. He switched to running his businesses remotely. After totally nailing this concept, he spent his time helping other small business owners do the same. Steve has been investing in property since 2002, has a degree in computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners feel overwhelmed because they don’t know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.