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This week we’re talking with Charlie Shephard, Senior Business Analyst for RutterKey Solutions, about taking care of your employees, and in particular, your technicians. We discuss evaluating employees for positions, promoting from within, and having difficult conversations with your technicians.

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:
Charlie Shephard
Senior Business Analyst, RutterKey Solutions
www.clersolutions.com
Linkedin: https://www.linkedin.com/in/charlieshephard/
Instagram: clersolutions

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