Cyber fraud is not going to stop overnight.

It will continue to become more sophisticated and pervasive as time goes on.

Which means this third episode in the tax time 2026 series is even more relevant today as it focuses on fraud risks and how you can protect your financial data.

With guest expertise from Jade Hawkins, assistant commissioner in the ATO's fraud and criminal behaviours business line, and hosted by CPA Australia's tax lead Jenny Wong, deep dive into the ATO's counter-fraud program, emerging scam trends and the practical tools now available to strengthen digital security across the tax system ahead of tax time 2026.

Additionally, explore new features in the ATO app that give taxpayers more control over their accounts to the steps agents can take to protect their clients and their own practices from new threats.

In this episode, you will also gain expert information on:

• why identity theft and frauds are becoming more sophisticated

• what tax agents can do to protect clients and their own practices

• the most common fraud and cyber-attack techniques targeting the sector

• why strong myID settings and multifactor authentication matter

• how phishing, malware and credential stuffing attacks are evolving

• what happens when a taxpayer's account is compromised.

Tune in now.

Host: Jenny Wong, tax lead, CPA Australia

Guest: Jade Hawkins, assistant commissioner in the ATO's fraud and criminal behaviours business line

For more, head to CPA Australia's tax time tools and resources page.

Additionally, you can head to the ATO website or download the ATO app.

The ATO also has online services and you can go on the ATO website to verify or report a scam or learn how to stay scam safe.

And you can phone the ATO on 1800 008 540.

Loving this episode?

Listen to more With Interest episodes and other CPA Australia podcasts on YouTube. https://www.youtube.com/@CPAaustralia/podcasts

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CPA Australia publishes four podcasts, providing commentary and thought leadership across business, finance and accounting:

With Interest https://www.cpaaustralia.com.au/tools-and-resources/podcasts/with-interest

INTHEBLACK https://www.cpaaustralia.com.au/tools-and-resources/podcasts/intheblack

INTHEBLACK Out Loud https://www.cpaaustralia.com.au/tools-and-resources/podcasts/intheblack-outloud

Excel Tips https://www.cpaaustralia.com.au/tools-and-resources/podcasts/excel-tips

Search for them in your podcast platform. Email the podcast team at [email protected]

Chapters:

00:00 Fraud Prevention Urgency: ATO, Tax Agents and Evolving Scam Risks

00:22 Intro - Jenny Wong - Tax Time 2026

00:39 Jade Hawkins (ATO) on the Counter Fraud Program Overview

01:08 What Is the ATO Counter Fraud Program? $187M Investment Explained

01:17 Proactive Fraud Detection: Real-Time Data, Analytics and System Protections (ATO)

03:20 ATO App Security Updates: How Taxpayers Can Stay Safe with myID

03:30 Real-Time Alerts, Account Locking and Fraud Prevention via ATO App

04:01 Case Study: Stopping Tax Refund Fraud Using ATO App Notifications

05:49 ATO "Verify Call" Feature: Detecting Scam Calls and Social Engineering

06:14 ATO App Tools for Taxpayers: myDeductions, Pre-Fill Data, Refund Tracking

07:25 How Tax Agents Can Protect Clients: myID, ATO App and Fraud Awareness

08:21 Cybersecurity Best Practices: MFA, Strong Passphrases, Software Updates

10:23 ATO Resources and Training: Tax Fraud Hub and Cybersecurity Modules

11:03 Current Scam Trends: PII Data Breaches and Identity Theft Risks (ATO Insights)

11:40 Fraud Targeting Tax Agents: Phishing, Malware and Credential Stuffing

13:48 What Happens If a Taxpayer Is Compromised? ATO Safeguards Explained

15:54 Final Advice from Jade Hawkins: Vigilance, ATO App and Strong Access Controls

16:23 Conclusion: Tax Time 2026 Fraud Risks and Key Takeaways for Agents