In this episode, @philjacksoncoach explores the importance of teamwork in the salon industry and offers advice on managing different types of teams, from employed staff to external support networks. He discusses the challenges of last-minute cancellations and the benefits of implementing booking fees to discourage this behavior. Additionally, he emphasizes the importance of nurturing the next generation of salon professionals through traditional apprenticeship models, managing the performance of external team members like bookkeepers and accountants, and the value of networking, coaching, and mentoring as part of an entrepreneur's support system. Join @philjacksoncoach as he discusses the power of soft support networks and the importance of balancing relationships within them, and how to ensure meaningful contributions from all team members. If you find this advice helpful, consider reaching out, sharing the episode, or leaving a review to help support others in the salon industry.