The insurance industry is ripe for disruption. It's often seen as slow, complex, and out of touch with the needs of modern consumers. But what if technology could change all that?

Harry Croydon, the founder of MIC Global, discusses how AI and Machine Learning can be used to reach millions more people via embedded insurance products and has the potential to reshape the entire industry.

Discover how this disruption could double the industry's size in the next few years!

#InsureTech #AI #MachineLearning #InsuranceInnovation #DigitalTransformation #EmbeddedInsurance

In this fascinating episode, we’re joined by Sean Ren, Co-Founder of Sahara AI, to explore the transformative potential at the intersection of Blockchain and Artificial Intelligence.

Sean delves into the major challenges his research has uncovered within the AI landscape, highlighting issues such as data security, ethical concerns, and transparency. He explains how blockchain technology offers innovative solutions to these challenges, providing a secure, decentralized, and transparent framework that complements AI systems.

During the conversation, Sean shares insights into how blockchain can be integrated with AI, from enhancing data integrity to improving accountability in machine learning processes. Looking to the future, he discusses emerging trends and developments in this space, emphasizing how these technologies can redefine security and trust in the digital era.

This episode is a must-listen for anyone curious about the synergy between blockchain and AI and its potential to shape a more secure and transparent future.

In this episode of #TechPeople, we are joined by Roy Avidor, Co-Founder & CEO at Cymbio, to dive into the fascinating world of online marketplaces. Roy shares his journey of building Cymbio and sheds light on why marketplaces have become such a pivotal sales channel for brands in today’s digital landscape.

From understanding what truly defines a marketplace and how it differs from traditional e-commerce to strategies for maintaining a consistent brand identity across multiple platforms, Roy offers invaluable insights for businesses navigating this complex space. He also shares his perspective on the emerging trends shaping the future of marketplaces and how Cymbio is preparing brands to stay ahead of the curve.

This conversation is a must-listen for anyone looking to unlock the full potential of marketplaces and build a stronger, more resilient brand.

In our latest episode, we dive into "CX Innovation: Reimagining the Customer Experience!" with Nick Himo, Innovation Coach, who brings a fresh perspective on what it means to truly innovate in customer experience.

Throughout our conversation, Nick shares insights on redefining innovation in CX, starting with the essentials: how organizations can foster a culture of innovation that keeps the customer front and center. We explore the main challenges leaders face in this journey and discuss strategies to overcome them, as well as inspiring real-world examples of companies successfully implementing customer-centric, innovative solutions.

If you’re curious about transforming CX and prioritizing innovation to better serve customers, this episode is a must-listen!

In this episode, I’m joined by Andy Yasutake, an Advisor and Investor and former global executive leader at Airbnb, LinkedIn, eBay, and Accenture. We delve into how Andy has been Bridging Tech and the Customer Experience at Global Scale throughout his career in some of Silicon Valley’s most forward-thinking companies leveraging his unique "Relationship-First" and psychology background to shape his career.
We explore the challenges of delivering exceptional CX in the hospitality industry, highlighting how Airbnb leverages technology to enhance millions of trips and experiences worldwide. Andy also shares actionable insights on embedding a customer-first mindset into tech and product strategies. Finally, we look at the emerging technologies poised to reshape CX, and how businesses can position themselves for success in this rapidly evolving space.
If you're curious about the future of CX and how global tech leaders are driving innovation, this episode is for you!

In this episode, I’m joined by Ekta Chopra, Chief Digital Officer at e.l.f. Beauty, to discuss how technology is reshaping the way we experience and perceive the beauty industry. Ekta shares her insights on tapping into digital to help create a different kind of company by disrupting norms and shaping culture through inclusivity, positivity and accessibility. e.l.f. takes a unique and personalized approach to meet its community where they are and show up in a way that authentically resonates with them. We also dive into data usage and explore the future of the beauty industry in a digital world, where technology continues to bring brands and consumers closer together than ever before.

In today's rapidly evolving tech landscape, safeguarding AI systems from security threats is more critical than ever.

 
Join me on Tech People Podcast as I dive into the complexities of AI security with Steve Orrin, Chief Technology Officer and Senior Principal Engineer at Intel Federal. Steve shares his expertise on the evolving threat landscape, real-world solutions to AI vulnerabilities, and the challenges of securing AI in a world where technology is constantly changing.

Tune in to learn how to outsmart security threats in the AI era and gain valuable insights for protecting your organization's digital assets!

In this episode of Tech People, we explore how Gen Z is using technology to achieve financial independence.

Our guest, Wesley Belden, Co-Founder and CEO of Raise Financial, discusses the unique financial challenges facing Gen Z, the innovative solutions they’re adopting, and the crucial role of financial education in empowering young investors. 

Tune in for insights on the future of Gen Z investing!

Looking to transform your customer service game?

In this episode of Tech People, we dive deep into the world of customer service excellence with Bryant Richardson, President and Chief CX Officer at Real Blue Sky.

Discover how to elevate your customer experience, build a customer-centric culture, and empower your team to deliver exceptional results! Bryant shares practical strategies and insights to help you unlock the full potential of your customer service department.

Don't miss this essential episode for any business aiming to thrive! 

Looking to elevate your Customer Experience strategy?

In this episode of Tech People, I had the pleasure of speaking with Liliana Petrova, CEO/Founder of Petrova Experience and a true Customer Experience Visionary.

Liliana shared her inspiring journey into the world of CX, offering valuable lessons and best practices she's picked up along the way. We explored the art of crafting exceptional customer journeys and practical strategies. Liliana also revealed her honest advice on managing stakeholder expectations, a crucial element for achieving CX success. 

If you're passionate about creating happy customer experiences, this episode is a must-listen!