Tech Talks

What happens when an AI-first mindset meets critical national infrastructure?

David is joined by Berian James, a machine learning and AI product leader whose career runs from payments at Square to supply chain transformation at Maersk, energy trading, and now tem, where he’s helping rebuild how UK businesses and generators buy and sell energy.

Berian makes the case that “move fast and break things” simply doesn’t apply when the energy grid is at stake. He explains why risk management, done well, is an engine for growth rather than a cost to be controlled, and how pricing fixed contracts three years out depends on deep regulatory and domain knowledge, not just clever models. David presses him on a question every buyer of AI should be asking: if your provider runs on agents, how can you trust today’s price in two and a half years?

They also tackle the jobs question head-on. With graduate roles down by a third since ChatGPT launched, Berian argues that AI-native graduates may actually have a head start, and that today’s shift in engineering is the next leap in abstraction, much like the move from assembly to compilers.

David would love you to complete our Digital Leadership Report. To do that, just click ⁠here⁠.

WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.

The music on Tech Talks is created by London artist ⁠Lemzi⁠.

Overnight, Neil Fox argues, a developer can become a supervisor of AI agents. That is not a tooling upgrade. It is an identity shift, and most organisations have no plan for it.

Neil, Chief Transformation Officer at Artizent, has spent a lifetime in software and now works as much with business leaders as with engineers. He explains why agile teams of seven to nine are shrinking to pods of three, why the bottleneck has moved from writing code to deciding what is worth building, and why treating AI as a time-saver misses its real value: running thousands of experiments at once. We also get into the token budgets CFOs have no idea how to plan, and the question Neil wishes more leaders asked: what does all this do to us as a society?

Press play if your job title is about to mean something different.

If you’re heading to Web Summit and looking for a different way to meet attendees, we’re hosting a breakfast run club on Tuesday November 10th at 7am. Come and meet some new, friendly faces: https://luma.com/mpv6bmso 

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services.

The music on Tech Talks is created by London artist Lemzi.

At one point, Jenny Larsson was letting AI do so much of her writing that she felt herself getting worse at it, until the words no longer sounded like her. So she pulled back. That small retreat sits at the centre of a much bigger problem. Executives talk about AI constantly, she says, yet almost entirely as a productivity play, while customer growth goes undiscussed and entry-level roles quietly disappear. If fewer juniors climb the ranks, who becomes the expert capable of judging an agent’s work? Jenny, former global CIO for specialty lines at Intact Insurance and now an adviser to executive teams placing their AI bets, unpacks her human-AI delegation ladder, research suggesting 70% of AI success is process, people and change, and why your visibility inside AI answers is the new search problem. Press play before you hand over another decision you can no longer check.

On today’s show we also talk about “I love it, but I hate it”; a piece of research from Nuffield Health and the Ada Lovelace Institute into the impact of digital on young people. Read the report here.

Follow us on Instagram!

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services.

The music on Tech Talks is created by London artist Lemzi.

What happens when any employee can launch an agent that updates a thousand records before IT even knows it exists?

Recorded during Dreamforce week in San Francisco, David Savage sits down with Frank Klensch, who leads technical architecture and engineering for Slalom's enterprise applications team, after more than a decade in and around Salesforce. With IT budgets under intense scrutiny and bottom-up AI experimentation spreading through organisations, Frank argues that the companies getting real value aren't the ones with the flashiest pilots. They're the ones that treat autonomy as something an agent earns.

David would love you to complete our Digital Leadership Report. To do that, just click ⁠here⁠.

WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.

The music on Tech Talks is created by London artist ⁠Lemzi⁠.

David Savage is joined by Matt Bird, CEO and co-founder of Supercritical Solutions, for a candid conversation about what it really takes to build a hardware deep tech business in the UK. Matt explains why he spends 80% of his time fundraising, and why his Series A relationship with Toyota Ventures and Shell Ventures took three years to land. He also explains why the UK is a brilliant place to start a company but a hard place to scale one.

They also tackle the boardroom reality of climate tech. Matt describes a world where "net zero" has become a dirty word, and where the green premium is a non-starter with finance directors. In that world, the only sustainable path is technology that wins on pure economics. Matt also shares how Supercritical hires for fit before technical skill, and why the company invests in interns and school outreach for a generation struggling to get on the ladder. Finally, he explains why tritium, the scarce fuel that powers most fusion reactors, is the fusion story more people should be talking about.

David would love you to complete our Digital Leadership Report. To do that, just click ⁠here⁠.

WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.

The music on Tech Talks is created by London artist ⁠Lemzi⁠.

Last year, an IT leader told his C-suite the only thing he could guarantee about their new AI tooling was that they'd change their minds within six months. It took three. Now it's budget season again, and boards are demanding AI savings yesterday. Jim Daniel, Senior Vice President of Enterprise IT and Business Operations at Smarsh, argues that pressure is exactly why so many enterprises are deploying AI without governing it, and why so much of the output is slop rather than value. At Dreamforce, we unpack why the model is no longer the limiting factor, how a switch to usage-based pricing changed who gets access, why vendors quietly switching on AI is the governance gap nobody budgets for, and why he's relieved he no longer owns security. If your AI spend is climbing faster than your confidence in what it returns, press play.

WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services.

The music on Tech Talks is created by London artist Lemzi.

For years, Nowi Kallen's team searched for the legal software platform an entire industry would standardise on, and never found it. Then AI shifted the ground, and the bet suddenly made sense. Recorded at Dreamforce, David asks Nowi, Partner at Salesforce Ventures, how he decides which founders and which spaces are worth backing when AI is rewriting the rules every quarter. We unpack why AI-native founders skew younger, why the best of them hire for where the business will be in 12 months, why "a few years out" is no excuse to wait on space technology, why Europe's founders are building everywhere but still lack the compute, and what ambient agents will mean for your working day. If you want the next five years through the eyes of someone paid to bet on them, press play.

WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click here to learn more about our services.

The music on Tech Talks is created by London artist Lemzi.

Every time the writer pitched one more personalised detail, the CTO's workload grew exponentially: hundreds of thousands, if not millions, of artwork permutations for one children's book.

Now AI has made that product easier to build and the job harder. Mark Daniell (writer and education lead) and Alex Pond (CTO), co-founders of You Are The Star, turn children into the heroes of personalised sports stories, in print and in a digital library. Alex argues that AI hasn't removed work; it has stripped out the routine and left a relentless stream of high-stakes calls on risk, compliance and accuracy, with children on the platform and rights holders scrutinising every frame. We unpack why they build artwork from 3D models rather than generating it, why a printed book still beats an app, and why Mark stopped blaming the phone.

WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.

The music on Tech Talks is created by London artist ⁠Lemzi⁠.

A customer told Taksina Eammano something that morning that should worry anyone running a physical workforce: 17% of their people will retire in the next few years, and decades of know-how will walk out with them.

Her bet runs against the doom narrative. While AI disrupts desk jobs, she expects a surge back into the trades, because no model is fixing a roof or rewiring a building, and the global data-centre boom needs people on site.

Recorded at Dreamforce, David Savage and Salesforce's EVP & GM of Field Service unpack where the "human premium" is worth paying for, why robots are taking the dull, dirty and dangerous work first, and the question almost nobody is asking: how do you performance manage a team when AI makes everyone 70% as good?

WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.

The music on Tech Talks is created by London artist ⁠Lemzi⁠.

Three months after ChatGPT launched, Navan co-founder and CTO Ilan Twig bought a $30,000 GPU, spent months testing uncensored models and lost four kilos in the process.

His question: if a model gives five different answers to the same prompt, how do you trust it in production? One finding stuck. It knows what a lie is, and will use one to avoid losing. That discovery shaped an AI agent that now resolves more than 62% of customer chats with zero critical hallucinations. We unpack why he's moving most of his AI onto small in-house models, why he calls the industry's reliance on Chinese open-weight models a ticking bomb, and why he believes the race to superintelligence cannot be stopped. Then comes the uncomfortable part: in that future, we're the gorillas.

WhatsApp us your comments and questions on +447392087344

Tech Talks is powered by Harvey Nash, the leading global provider of technology and talent solutions. Click ⁠here⁠ to learn more about our services.

The music on Tech Talks is created by London artist ⁠Lemzi⁠.