So many of our perspectives on technology are driven by end user studies and numbers can be informative, but there can be much more to the story. The in-depth interviews that are part of much of the study work we do can offer nuance and Amy Hedrick, who manages this process, discusses the insights with host Eric Hanselman. The real world thoughts on current technology and its transitions can aid planning and decision making. Join the 451 Alliance for more:  https://www.451alliance.com/