Telecom Reseller / Technology Reseller News

The UN has set a target to increase e-waste recycling to 30% by 2023 – an important objective as toxic substances (such as mercury, BFR, and CFS) are found in many types of electronics and pose severe risk to human health. To put this into context, one iPhone 12 Pro 512GB has carbon emissions of 242.5 lb over its lifetime with only 13% of the emissions coming from actual usage, and the remaining footprint coming from manufacture, packaging and transportation. Enterprises and the channel have a key role to play: a Blancco study last year found that 3/4 of the world's largest enterprises are not recycling their end-of-life IT equipment.

Alan Bentley

Christina Walker

In this podcast, Blancco's President of Global Strategy, Alan Bentley, and Blancco's Christina Walker, Global Director, Channel, provide an overview of the global e-waste challenge, the link between more sustainable data management practices and the reduction of e-waste, and why the IT channel is poised to play a major role in supporting their customers’ efforts to build more sustainable businesses.

Blancco, the standard in data erasure and mobile lifecycle solutions, helps businesses adopt environmentally conscious approaches to managing end-of-life IT assets. Blancco's data sanitization solutions eliminate the need for physical destruction of used devices that contain sensitive data. According to Blancco's recently released ESG report, the company has securely sanitized 54.5 million electronic devices at global enterprises using its software in FY21-- this translates to saving 150 million lb in e-waste and 12.4 billion lb in carbon.

Listen to this lively discussion on how your organization can support sustainability and ESG objectives with regards to end-of-life IT assets and compliance with data security standards.

Blancco Links & Resources:

Website: https://www.blancco.com

Research studies (ewaste and  more): https://www.blancco.com/resources/

FY'21 ESG report: https://www.blancco.com/wp-content/uploads/2021/10/blancco-ESG-report-2021.pdf

Channel partner program: https://www.blancco.com/partners/blancco-partner-ecosystem/

“Conferencing has radically changed,” says Peter Gasparro, Regional Sales Director at Konftel. “You can work from anywhere (WFA) with wide integration.” We have entered a new era in the workplace: hybrid work, and with this new era comes new needs. Meanwhile the level of choices in video conferencing has exploded to where, Konftel CMO Stefan Eriksson describes it as a “Video conferencing jungle.”

In this podcast Eriksson and Gasparro tell us how hybrid work is creating a need for more collaborative office technology that addresses every actuality. How can offices determine what they need and where? How can channel installers advise based on their customers’ needs? Stefan and Peter weigh in on this very relevant topic.

Visit www.konftel.com

Basically 150 years of nothing and now everything is changing in communications - VoIP, SIP, Wi-Fi, CBRS, 5G and more.  The old POTS lines are just too expensive to maintain and consumer pricing for the service is going through the roof.

Chris Burgy

The FCC has issued Order 10-72A1 stating that all POTS lines need to be replaced by October 2023. Chris Burgy, VP of Corporate Development with Ooma, speaks with Don Witt of The Channel Daily News, a TR publication,  about the urgency of the issue. Since there are over 2 million twisted pair lines deployed all over the country, it will take some time to replace them.

But first you need a solution like AirDial. Rather than attempting to put the solution together yourself, Ooma can provide the technology that will make any reseller proud to deploy at any of their clint’s sites. It’s a fact that, unless the reseller brings up the issue, the end user may be scrambling when they turn out the lights.

Listen in as Chris provides a complete overview of the opportunity and technology.

Ooma AirDial gives you reliable phone service over a dedicated wireless network to provide emergency calling and other capabilities for: Security Alarm Panels, Fire Alarm Panels, Elevator phones, Public Safety Phones, Building Entry Phones, Essential Phone Lines, Fax Lines, Point of Sale Systems, & more.

For more information, go to: https://www.ooma.com/ or https://www.ooma.com/business/airdial-pots-line-replacement/

In the metro region that serves as the global hub of cloud and technology giants, the Indian Health Center of Santa Clara Valley serves people and communities that are often less visible, but no less integral to the Silicon Valley. “We are the only agency here in Santa Clara County that was founded to specifically serve the American Indians,” says Gerardo Loera, Director of Development and Communications, Indian Health Center of Santa Clara Valley. In this podcast, we learn about the agency’s role as both a healthcare provider and as an important resource to multiple indigenous people, Native Americans living in the region who, like many residents of the Bay Area are from all over the nation and world, and are a presence in the surrounding community. We also learn about Comcast’s partnership with the agency in facilitating some of those resources, and in helping the agency reach its multiple functions.

Many indigenous populations face barriers to accessing care, whether it be a lack of nearby health systems or lack of transportation. Telehealth has proven to be a convenient option for underserved communities by allowing patients to access care from their home. However, broadband and technology access still pose barriers of their own. To help address this need, Comcast Business is providing broadband connectivity at the Indian Health Center of Santa Clara Valley – a health center that serves and prioritizes the unique health needs of American Indians, Alaskan Natives and the greater community, most of whom are located in economically disadvantaged and underserved communities.

Team from Indian Health Center of Santa Clara Valley tackles Covid-19 challenges facing community.

Since the onset of the COVID-19 pandemic, Comcast Business’ broadband network has helped the Center provide enhanced remote care for more than 22,000 clients and expand its reach across underserved indigenous communities. In fact, thanks to the Center’s medical professionals treating patients through telehealth offerings (including one-on-one video sessions and video classes), Indian Health Center has increased the total number of clients it serves.

Loera invites listeners, who might be involved in technology or corporate management in the region to explore partnerships with the agency.

Visit https://business.comcast.com/

Once your security has been established, you can work within your own privacy on your own data. Markus Kirsch goes more in depth about the Rocket.Chat differentiation from the industry titans with Don Witt of The Channel Daily News, a TR publication.

Markus Kirsch

Learn how Rocket.Chat:

Differs from messaging platforms when it comes to data protection and data privacy.

Provides a both data protection and data privacy

Enables their self-hosted messaging platform to be more secure than third party hosted solutions.

Helps companies, with newly established working environment and cyber practices, make messaging platform adjustments enabling a more effective and cohesive distributed work force.

With Rocket.Chat, the technology is fully open-source. You own the technology. The platform is also decentralized which means that you store your own data which allows you to protect your own data. Rocket.chat also allows you to provide the individual or company to control their own privacy of data. Rocket.Chat enables you to take control back from the industry titans.

Rocket.Chat is a fully customizable open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies or with your customers, regardless of how they connect with you. The result is an increase in productivity and customer satisfaction rates. Everyday tens of millions of users in over 150 countries and in organizations such as Deutsche Bahn, the U.S. Navy and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

For more information, go to: https://rocket.chat/ or open-source technology that is helping many industries or Steps that can be taken to protect data

With over 12 million users in over 150 countries, Rocket.Chat is demonstrating that organizations and the channel are concerned with security, privacy and data ownership. When titans like Facebook, Twitter, Google and others are abusing the trust that was provided them, the user and industry response was expected.

Markus Kirsch

In order to achieve privacy and data ownership, security is required. Markus Kirsch, head of cyber security at Rocket.Chat speaks with Don Witt of the Channel Daily News, a TR publication, about the open-source technology that is helping many industries shed their ties to the traditional solutions to keep data private.

Listen in to Part-1 as Markus discusses

What actually makes apps vulnurable to security threats

Common ways messages can be exploited on Messaging Apps

Which industries are most vulnerable to exploitation

What personal data is most vulnerable

Steps that can be taken to protect data

Open-source technology that is helping many industries

Markus has some very insightful comments.

Rocket.Chat is a fully customizable open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies or with your customers, regardless of how they connect with you. The result is an increase in productivity and customer satisfaction rates. Everyday tens of millions of users in over 150 countries and in organizations such as Deutsche Bahn, the U.S. Navy and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

For more information, go to: https://rocket.chat/

Are you looking for an easier way to sell unified communications?

Most IT professionals say they are frustrated when they have to wait on their telecom provider to their clients’ unified communication system.

Telin CEO, Spencer Lee, joins the Telecom Reseller Podcast to discuss how his team has made managing UCaaS services simple with a self-service portal. During the segment, Spencer shares how the Telin team worked with IT partners to develop their One.Console and covers what sets it apart from the competition, how it saves you time and money, its future development, and more.

Listen now.

In this episode, we are talking to Graham Bevington, Chief Sales Officer at Mitel, a global leader in business communications. Recently, Mitel announced a strategic partnership with RingCentral to become Mitel’s exclusive UCaaS partner for its customer base of over 35 million users. It’s an exciting time for Mitel and we’re honored to have Graham here to give us the scoop. We’ll discuss what this partnership means for the industry and what the future holds for Mitel.

More at https://www.mitel.com/

by Gary Audin

MSPs need to aggressively drive internal change in order to retain relevance as part of their customers IT support stack. This means adding comprehensive management to their services catalogue and creating new cloud and hybrid-targeted offers to take to their customers. One area for revenue growth is managing, maintaining, and improving user experience (UX) and customer experience (CX) when the customer uses cloud services such as UCaaS and CCaaS. The MSP probably supports the customer’s core network. What is missing from the end-to-end experience is visibility of cloud services and the networks used to deliver the service, especially for remote and WFH worker. This EDUcast provides insights into improved MSP capabilities that can be offered to their customers.

Ian McCarthy, Virsae’s Director for UK and EMEA and Gary Audin present the thought processes required when an MSP changes from a core network supporter to an end-to-end user/customer supporter. Ian explains that the common disconnected approach needs to be revisited by the MSP. He continues with adding a comprehensive cloud-based platform that goes beyond a break-fix approach to collecting and analyzing all the data points using AI and ML to deliver improved UX and CX. He explains how the MSP can offer this approach and thereby improve the MSP revenue stream.

What you will learn in this EDUcast:

MSP’s in the eye of the storm

Challenges

MSP Approach

Virsae Approach

Opportunity for MSPs

Businesses around the world use Virsae’s services to keep their communications systems performing at their best. Their cloud-based SaaS platform, Virsae Service Management (VSM), marries big data with AI-based analytics, automation, workflows, reporting, and notifications to keep the technology that underpins customer interactions running flawlessly. www.virsae.com

You can view other Virsae EDUcasts, podcasts, and blogs.

Earlier this month TelcoBridges announced a comprehensive agreement with Metaswitch to certify versions of TelcoBridges Tmedia gateways for full interoperability with the widely deployed Metaswitch Call Feature Server (CFS). As part of the agreement, TelcoBridges will offer “Tmedia for Metaswitch Networks” as a software option/upgrade for existing and new Tmedia products, adding integration with Metaswitch’s MetaView Service Assurance Server for rapid call tracing and fault diagnosis. The new options will be available during the first half of 2022 once joint development and testing of the overall solution is complete.

In this podcast, Austin Spreadbury a Senior Program Manager at Microsoft and Alan Percy, CMO at TelcoBridges discuss what’s behind Metaswitch certifying Tmedia gateways. Spreadbury brings with him insight from Metaswitch, today a Microsoft company. Among some major wins for carriers in this announcement are an ROI in savings that very quickly and measurably justifies the investment, and energy savings that will help organizations make their green goals. One customer, according to Percy, is now expecting to save two million dollars a year just on electricity. Percy and Spreadbury discuss how this announcement broadens offerings and choices for customers.

Visit www.telcobridges.com