Telecom Reseller / Technology Reseller News

Jeffrey Ricker

5G is on track to be the biggest innovation of 2021. The cellular technology could improve everything from simple video conferencing to telemedicine to operations on a remote oil field. However, 5G does nothing for the network backbone from the towers to the data centers. As such, 5G could easily overwhelm the fiber networks, the data centers, and the cloud. This reveals the need for a multi-access edge computing (MEC) solution for companies across industries who are searching for a solution that will offset the costs of executing their 5G strategy and allow for easy implementation.

In this podcast Doug Green sits down with Jeffrey Ricker to discuss how 5G will rely on MEC to succeed. Ricker is the Co-Founder and CEO of Hivecell. Ricker is an experienced technology leader, a hands-on senior software developer and entrepreneur. He has a 30-year career working with the financial industry, start-up companies and the Defense Department. Hivecell is an Edge-as-a-Service company redefining the category of edge computing with easy-to-deploy, future-proofed, technology agnostic solutions empowering companies to scale infinitely and save massive amounts of resources in their management and processing of big data. It takes compute power out of the data center and places it at the true edge, enabling companies to efficiently manage thousands of remote locations without the use of a huge IT team and at 50 percent of the cost of traditional cloud providers.

Visit www.hivecell.com

Faster is Better: The Need to Automate Data Analysis

“We used to struggle with the lack of data,” says Bob Norberg, CMO of Cloud Age Solutions. “Now we struggle with “too much” data. We have too much data but still lack the information to make a decision.” In this podcast we explore the paradox of having an abundance of information to use but being paralyzed by either the sheer volume of data or by the challenge of organizing it effectively. Since companies have finite resources to dedicate to this challenge, and since the information itself, is deigned to make an organization’s path better, not more disabled, a better way must be found to manage the task. Norberg takes us through available options, and discusses the concept that automation provides velocity in decision making. We learn about how automating the basics is a part of the picture. Norberg discusses how his company’s gpxcloud offering pulls the pieces together.

Visit www.cloudagesolutions.com

Wildix’s Cooper looks at 2021 and sees brighter days

Living through history has the strange quality of a certain lack of remarkability as humans so quickly adapt to a new normal. As 2020 ends, with a surging pandemic and the arrival of vaccines, the shape of the coming year is beginning to appear. In this podcast, Wildix Managing Director, Robert Cooper looks at that forming image and sees challenges and opportunities for the MSP community. Growth of the as a service model, cloud, the rise of work from home, mobility and so on, not only mean change but the need to embrace change to succeed in 2021. That means learning how to be a trusted adviser, shifting resources away from tasks that have become automated, to higher functioning work on advising customers on security, productivity and making the most of the transformed way work, works today.

Visit www.wildix.com

The technologies to deliver work to remote locations, to enable conferencing, and to enable close collaboration among people distributed across the world, have been there for a while. But the culture of place prevailed. Now, in 2020, a crisis triggered a tectonic shift to that culture. Work anywhere has led to what Shashi Kiran, CMO of Aryaka describes as the Anywhere Worker. In this podcast Kiran connects the world of new corporate expectations, the idea that the Anywhere Worker is the new standard in communication, to what that means to the IT team who must deliver that level of performance. Kiran discusses the roll SASE (Secure Access Service Edge) has in delivering on the new expectation that all things can be delivered to the edge, securely and cost effectively. Kiran discusses the issues in making the hybrid model a reality, and how his company is approaching the challenge.

Visit www.aryaka.com

If you are VAR, MSP or reseller, you are looking for a trusted Unified Communications as a Service (UCaaS) provider, one that knows what you need and delivers a comprehensive solution.

Zack Lee VP at Telin and Gary Audin recorded this podcast which provides a viewpoint of what and how to deliver UCaaS as a professional service. Zack discusses how their team of experts satisfies the requirements for security, redundancy, and compliance. On redundancy, Zack asks the question, If X happens what is my plan B? The redundancy that Telin is accustomed to answering is then saying "how do we automate that plan B.” Telin has the plans A and B.

The Telin Partner Success Program includes full pre sales and post sales team support to help from pricing to engineering a deployment strategy or troubleshooting an issue.

Telin is a unique telecom company that embraces a distinct distribution model. They are the one source for all things unified communications. You can learn more by watching the EDUcast “UCaaS = New Revenue”.

Telin is a preferred provider of 3CX SIP trunks, 3CX hosting, and SNOM/VTECH solutions. They help partners consolidate the entire telecom infrastructure components they need to service and support their clients. With an unrivaled partner success program, Telin has spent the better part of three decades amassing a reputation for delivering the same white-glove service our VARs, MSPs, and 3CX partners offer their enterprise and small business customers—but at the wholesale level.

SDN has been a great solution for large enterprise, but what about the SMB market? Pat Saavedra – Founder & CTO at RabbitRun Technologies Inc. explains to Don Witt of The Channel Daily News, a TR publication, that with the major shift of the work force to work-from-home, the convenience of the home network now needs to become a quality business network.

Pat Saavedra

How does one achieve that goal? The first thing is to establish a stable network.  This is accomplished with critical tests and monitoring. Next prioritize the traffic. Business traffic first, then public traffic and last would be the utilities of Facebook, Twitter and Linkedin. This helps provide QoS.

In addition to the main internet connection, an alternate internet connection is provided via a 4G LTE Wireless back up which can be used in two ways. While supporting multiple networks as in load balancing, it can also be used as a failsafe backup to the primary network.

They saw that the Small Office and Home Office (SOHO) customers were underserved by SD-WAN solutions and that this market segment needed just as much digital transformation & quality networking as an Enterprise company.

Their mission is to innovate and deliver Small Business SD-WAN solutions with Enterprise level performance and features that transform applications and services using the Internet.

See RabbitRun at Canadian Channel Partners and Pat Saavedra as a featured speaker.

For more information, go to: https://www.rabbitrun.io or https://canadianchannelpartners.com/

360insights, a global leader in Channel Incentives Management (CIM) has launched a practice focusing on Technology, Media and Telecom, a focus the company is calling a TMT practice. 360insights offers an often overlooked or poorly done need: to incentivize agent performance and track metrics with an eye to making sure productivity is objectively rewarded. The TMT practice will empower technology & telecom brands to optimize all incentives management allowing for greater channel engagement and motivation - improving channel sales and improving ROI. The TMT practice will offer these leading organizations best-in-class solutions, data insights, as well as teams of channel strategists and data scientists. Claudio Ayub, who will be heading up the TMT practice walks us through the advantages 360insights brings to the table and how his company offers the IT team an opportunity to improve conditions, agent job satisfaction, and possibly lower turnover rates while providing visibility into a space, that now more than ever is the front facing part of the company.

Visit www.360insights.com

RingCentral will now be a lead UCaaS and CCaaS offering for BT across SMB, Mid-Market and enterprise, along with public sector customers.  This is a major enhancement to their previous partnership. Zane Long, SVP Global Partner Sales, RingCentral, speaks with Don Witt of The Channel Daily News, a TR publication about RingCentral partners and how important they are to the company goal.

Zane Long

Vodafone is the most recent partnership just announced. Vodafone Business will offer RingCentral's integrated UCaaS and CCaaS solutions including RingCentral’s Engage Voice and Engage Digital products. Vodafone Business will provide value-added services in migration, adoption, and integration to ensure customers are realizing the full benefit of the platform.

RingCentral launched a new channel program in June called IGNITE. The program empowers qualified partners to take charge of and fully control the entire sales process - including quoting, closing, upsell and cross-sell opportunities - for any deal with fewer than 400 employees (SMBs)

Zane provides additional information on RingCentral Video which is fast, Unified, Open and Trusted.

Ring Central provides one intuitive platform for voice, video meetings, team messaging, collaboration, and contact center.

From click-to-dial functionality to one-click video conferencing, everyone readily accesses the same must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.

For more information, go to: https://www.ringcentral.com/

“What Cato has done is collapse all enterprise networking and security functions into a seamless, global SASE platform,” says Dave Greenfield, Technology Evangelist with Cato Networks. Today's security infrastructure relies on threat intelligence feeds for the indicators of compromise (IoCs) used to identify security threats. Too often, though, those feeds mistakenly identify benign IoCs as malicious and malicious IoCs as benign. The result has been a flood of false security alerts that overwhelm security professionals. In this podcast, Greenfield explains how Cato's technology combines Secure Access Service Edge (SASE) insight with machine learning models and artificial intelligence to solve this issue. Greenfield claims that Cato’s approach can prevent you from erroneously blocking access to a UCaaS server or voice endpoint and eliminate false positives on any IoC (domain/IP/URL) regardless of the content of the traffic.

Visit www.catonetworks.com

Companies need to stay abreast of the technology as it evolves. Technology is also taking a great shift as a result of COVID-19. Canadian Channel Partners will help attendees identify what is new, and what technology and social shifts have taken place as a result of the pandemic.

Monali Supramanyam - Founder of Xeo Marketing & Strategic Consultancy provides a conference overview to Don Witt of the Channel Daily News, a TR publication. The virtual component of the show will accommodate approximately 2,500 attendees while the on-site venue will be limited to 250 people per day. They will be taking all precautions with social distancing and hand sanitizers. Vendor will be limited to 5 per conference room well distanced from each other making it safer for the vendors and attendees.

Monali Supramanyam

I joined the last virtual CCP in June and loved the content and speakers they lined up for channel partners. This event will cater to channel partners in the US as well as Canada. Find out how attendees from US will benefit from the content delivered in the conference. Learn how to sell to the Canadian and US governments and much more.

Canadian Channel Partners Conference 2021 will be a showcase of world-class innovative solutions to thousands of channel partners and potential resellers, witnessing the uprising of Emerging Technology. In the wake of the current social-distancing scenario, they are introducing a hybrid platform to bring channel partners across North America under one roof maintaining social distancing in a safe 6-feet in-person interaction or via an interactive 3D virtual platform.

Plan to join them February 23 & 24 at the most transformative technology event of 2021.

For more information, go to: https://canadianchannelpartners.com/