The words you use as a leader can build your team up or break them down. 

In this episode of 10-Minute Masterclass, Trey Sheneman unpacks the art of giving effective feedback—a critical skill for any business leader. Whether you’re running a startup or leading inside a nine-figure brand, how you deliver feedback directly impacts team performance, culture, and growth. Trey shares his personal journey of learning how to give and receive feedback the right way, breaking down a proven framework to make feedback clear, constructive, and actionable.

If you want to strengthen your leadership skills and create a culture of growth, this episode is for you.

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Key Takeaways
- Why most leaders struggle to give feedback effectively—and how to fix it.
- How to give feedback that builds confidence instead of tearing people down.
- The three essential elements of good feedback: Clarity, Constructiveness, and Delivery.
- Why great feedback sometimes hurts, but never harms.
- How to use the SBI Model (Situation, Behavior, Impact) to give structured, actionable feedback.

Timestamped Highlights
- [00:00] – How feedback can make or break your team’s performance.
- [01:30] – Trey’s personal lesson on learning to receive and give feedback.
- [03:00] – The biggest mistake leaders make when delivering feedback.
- [05:00] – The three essential elements of effective feedback.
- [06:30] – Why feedback should be clear, constructive, and delivered in the right setting.
- [07:15] – The power of one-on-one feedback vs. public feedback—and how to know the difference.
- [08:30] – How to use the SBI Model (Situation, Behavior, Impact) to structure feedback.
- [09:00] – Final takeaway: Feedback is an art—master it, and you’ll unlock the potential of your team.

Call to Action
Want to work with Trey and his Team? Then go to Herald:
🔗 Herald – https://www.weareherald.co/

Want to connect with Trey for a follow up question? Find him on LinkedIn:
🔗 https://www.linkedin.com/in/treyshen/

Want to to learn Trey’s system for being a Fractional Growth Advisor and CMO? Grab the Training:
🔗 https://www.thecompassmethod.co/crashcourse

Connect with 10-Minute Masterclass
Instagram: https://www.instagram.com/10minmc/
Trey’s Instagram: https://www.instagram.com/trey_sheneman
Herald’s Instagram: https://www.instagram.com/herald_co