Are you familiar with the term ‘managing people, not things’? This is something that is super important in our industry, because if your salon business doesn’t have a happy productive team, then you basically have no business.

On today’s AHC podcast, iconic business coach Faye Murray is back to share her thoughts on this very topic. “I work with many managers who are very good at their jobs, but some are more successful than others,” she says. “The most successful managers are those that work well with their teams and have high staff retention rates - they are good at managing people.”

So what are the traits you need to be good at managing people rather than things? Listen to Faye and find out!

If you’d like to know more about Faye and her business coaching business, visit: https://yourcoach.net.au/

oday on the AHC Podcast we are launching our next episode of The Schmooze, where we get up close and personal with some of the hair industry’s most famous and colourful personalities, discussing their stories, journeys and ideas to inspire, educate and entertain, and most importantly, to help grow your business. 

Our guests today need no introduction and are definitely two of the industry’s most infamous and beloved duos, leading a legendary Australian company that has supported many hairdressers and salon owners through the decades. Chris and Anthony De Lorenzo head up the eponymous brand that was started by their fathers and recently celebrated 35 years in the business, although the De Lorenzo story spans many years prior. 

From experimental chemists in the basement of the family home, the De Lorenzo family has grown an iconic Australian brand that was a pioneer in environmentally friendly practices long before it was trendy to be green. Tune in as Chris and Anthony share the inspiring De Lorenzo story with us on The Schmooze. 

Welcome back to the AHC podcast. Today we are chatting with our resident employment guru Keira Maloney from HeadHunter Recruitment about employment trends for 2023.

The biggest trend - and no surprise here - is not just unique to the hair and beauty industries. It’s a sought after benefit by job seekers across all industries around the world. We’re talking about work/life balance and job flexibility. So many companies are offering hybrid or work from home arrangements for their employees, a result of the pandemic that most people really loved. However how does our industry compete with this when our workers are skill based and their jobs require them to be on site at all times? 

Keira has some great insights and suggestions on how hair and beauty employers can provide more flexibility for their teams in order to be competitive in their recruitment drives when searching for new employees. And if you’d like to learn more about how HeadHunter can help you find your dream team member or as a job seeker, your next career move, get in touch at [email protected] or visit https://headhunter.org.au/

Today on the AHC Podcast we welcome AHC member and industry business coach Fiona Beamish, who has created 5 simple steps to successfully planning for 2023.

Can you believe it’s that time of year already? Your salon is flat out, your body aches, the team are getting tired and sometimes clients can be a bit prickly. They say Christmas brings out the best and worst in people right? We hope for you all it’s the best! 

We are all time poor more than ever in the slippery slide down to the festive season… So who has the time to even think about planning for next year, right?

Well hopefully this podcast will assist you in simplifying your strategies for a successful 2023. It’s broken down into 5 bite-sized pieces to make things easier and not overwhelm you.

If you’d like to know more about her business coaching or ask Fiona any questions, you can reach out at https://www.fionabeamish.com/ 

This podcast is available for you to listen over three platforms:

Listen on Spotify here: 

https://spoti.fi/3UiV0aa

Listen on Apple Podcasts here:

https://apple.co/3xyGL7k

Listen on Amazon Music here: 

https://amzn.to/3DqkJqJ

Today on the AHC Podcast we are launching our next episode of The Schmooze with a very special guest, Tina Winchester. Tina is from the Career Development Centre and is also a mental health director for Mentally Well Workplaces. Today we’ll be talking about a subject that’s very relevant to a large part of our audience in the hairdressing world - menopause.

Menopause is often a taboo topic which is grossly misunderstood in terms of what it actually means and the affect on a woman's psychological health.  In this podcast episode we talk about what menopause is and also the transition stage known as 'peri-menopause' and how it affects our mental health. 

Tina will share share information about what's going on in the mind, how psychological symptoms present way before there are physical symptoms, which are often missed or misinterpreted. We also discuss how to seek medical support and things we can do ourselves.

Considering a majority of our industry are female, we’re sure you’ll find this discussion incredibly interesting. Thanks for your insight Tina!

If you’d like to know more about Tina and the important work she does, learn more at:

https://www.mentallywellworkplaces.com.au
http://www.careerdevelopmentcentre.com.au/

It's almost that time of the year...Christmas! Are you ready? 🌲🌲🌲

We don't mean are you fully booked - we mean ARE YOU READY? 🤔

In today's Business Snips video + podcast, we've invited back our very own AHC angel Faye Murray to share some of her many ideas on how to get your salon ready for the busiest time of the year so you and your business can thrive! 😍

"If you don't plan, I guarantee the results won't be anything like what they could be if you put energy and effort into it," Faye says. Wise words. 🤓

Faye and AHC Facilitator Cindy SalonSelect put together a great Christmas Planning Kit (with 15 key points on how to be festive seasons organised) for our members that has been a huge hit for salon owners. So today Faye will share just a snippet of what's included - if you want the whole document, you'll need to be part of the AHC! 🥳

She covers: 👇

💋 Ideas to make your clients spend more

💋 Ways to excite your team

💋 Christmas gift vouchers

💋 Focus on product sales

Thank you Faye for your fabulous wisdom once again 🤗 If you'd like to learn more about Faye's services as a business coach, visit: https://yourcoach.net.au/

As always, this video has also been turned into a podcast for your listening pleasure:

Listen on Spotify here: 👇

https://spoti.fi/3UiV0aa

Listen on Apple Podcasts here: 👇

https://apple.co/3xyGL7k

Listen on Amazon Music here: 👇

https://amzn.to/3DqkJqJ

Welcome back to the AHC podcast. Today we’re talking about a fantastic program for small businesses that was created as a response to the pandemic - Partners in Wellbeing. Unfortunately - or fortunately for those down south - this program is just for Victorians, and to give us a rundown on all the different areas that Partners in Wellbeing can support business owners is mental health consultant Kate Ryan.

We all know that businesses were hit hard during COVID, particularly those in Melbourne, and it took a toll on the mental health of individuals and businesses that were under financial strain during lockdowns.

Partners in Wellbeing provides free and confidential support for sole traders, small business owners, their employees and families in Victoria.
It is funded by the Victorian Government and offers a combination of health and wellbeing and business experts for those 16 years and older experiencing increased business challenges, stress and anxiety and/or low mood and poor wellbeing. Included in the program is Financial Counselling, Wellbeing Support, and a Business Advisory Service

To learn more about Partners in Wellbeing, visit: partnersinwellbeing.org.au

Spendsuasion… Do you know what it means?  If you guessed it’s a combination of two words - Spending and Persuasion - then you guessed right! Basically, Spendsuasion is a new way to help your clients spend money. So if you or any of your team members struggle with recommending retail or upselling services, and securing a sale, this is the perfect session for you. 

This podcast is the second and final instalment of the Spendsuasion series. In the first one - listen HERE - business coach Neil Osborne explained the concept of spendsuasion and how it can work effectively in your business. Basically, it bridges the gap between the client walking in and knowing what they want, and you as the professional knowing what they need. You can make more money from the clients you already have, doubling your treatments, add-on sales and retail, all using persuasion.  

In this second follow up podcast, Neil continues to explain this new way of ’selling’ without all the pressure and push. Spendsuasion gives you a new model to follow, suggesting the words and phrases to use with clients and when to say them. The conversation is elevated to a new level, quickly building respect, trust and comfort.  

Thanks for your time and sharing your knowledge once again Neil! If you’d like to know more about the art of Spendsuasion, visit www.spendsuasion.com.au, and access the $75 discount off this great online program 

Today on the AHC Podcast we are launching our next episode of The Schmooze, where we get up close and personal with some of the hair industry’s most famous and colourful personalities, discussing their stories, journeys and ideas to inspire, educate and entertain, and most importantly, to help grow your business. 🥳🥳🥳

Our guest today needs no introduction. She’s an industry icon, hairdresser, and education giant in Australia and across the globe, and has been instrumental in the careers of thousands of stylists around the world. With a career that spans nearly five decades, Sharon Blain has kindly shared her story with us, before she departs on her last world tour, where she will conduct the very final Sharon Blain Bootcamp programs across five continents as well as additional workshop dates in Perth, Melbourne, Brisbane and Sydney. Going out in style indeed 🥰

Tune in as Sharon shares her inspiring story with us on The Schmooze. 🤩

Welcome back to the AHC podcast series, we hope you are enjoying these insightful interviews and that they are helping you grow your business.

Did you know that when it comes to retail sales, the hairdressing industry sits at an average of 12%, which, when you compare to industry turnover, is very low.

At the moment, every salon would like to make more money. And to do so, all they would need would be to make more retail sales in products but also services.

Today we are chatting to Caroline Stensved from Afterpay to learn more about how this buy now pay later payment system can help your business increase its revenue.

Click HERE if you would like to learn more about how Afterpay can support your salon business.