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00:02:20 Identify Your Communication Style

00:04:20 The Passive Communicator

00:07:57 The Aggressive Communicator

00:11:15 The Passive-Aggressive Communicator

00:19:19 The Assertive Communicator

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• The best mindset to adopt in order to become a better communicator is the one that will best allow you to connect, meet your needs, solve problems, and express yourself.

• Begin by asking yourself what your default communication style is: aggressive, passive-aggressive, or manipulative. None of these styles actually achieves the ultimate goal of communication, however.

• The way you communicate is a choice. Assertive communication is the ability to express needs, wants, thoughts, and feelings directly without disrespecting or controlling others. Mature conversationalists are self-controlled, balanced, relaxed, open, and respectful.

• Communicating well is simple and easy, but we need to remove the formidable psychological barriers that stand in the way. With awareness, we can remove them and improve our communication skills.

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