You've booked a holiday and the hotel gets in touch to ask for a payment to confirm your booking. They know your name and they've got all the details of your reservation. Would you know what to do? In this episode, people using booking.com are targeted by a hard-to-spot scam where official-looking messages arrive, asking for payment. Needless to say, that payment doesn't go to the hotel. But how do the criminals do it? And what chance do you have of spotting it?Shari Vahl, Dr Lis Carter and Alex Wood find out, with the help of cyber crime expert Rafe Pilling.Remember you can contact the programme at scamsecrets@bbc.co.uk.PRESENTER: SHARI VAHLPRODUCER: TOM MOSELEY

You've booked a holiday and the hotel gets in touch to ask for a payment to confirm your booking. They know your name and they've got all the details of your reservation. Would you know what to do? In this episode, people using booking.com are targeted by a hard-to-spot scam where official-looking messages arrive, asking for payment. Needless to say, that payment doesn't go to the hotel. But how do the criminals do it? And what chance do you have of spotting it? Shari Vahl, Dr Lis Carter and Alex Wood find out, with the help of cyber crime expert Rafe Pilling. Remember you can contact the programme at scamsecrets@bbc.co.uk. PRESENTER: SHARI VAHL PRODUCER: TOM MOSELEY

The Booking.com Scam

It might look like a perfectly ordinary message. It could come from someone you thought you trusted. Or it could be a phone call that catches you off guard. Whatever the method, the goal is the same. They want your money.But if you know their secrets, you can spot the red flags before it is too late.Shari Vahl, who has investigated fraud for the BBC for 20 years, is joined by the criminologist and forensic linguist, Dr Elisabeth Carter, and Alex Wood - a former criminal who now tries to stop scams - to dissect the shadiest techniques criminals use to steal your cash. In each episode, they dig deep into a different scam, with first-hand accounts from the people targeted, forensic analysis of the techniques and mind games being used - and even secret recordings of the scammers themselves. 
 
Scam Secrets will publish weekly from 31 July. Subscribe on BBC Sounds so you never miss an episode.
 
You can also email the Scam Secrets team - tell them which scams you want them to unpick: scamsecrets@bbc.co.uk

True Crime

It might look like a perfectly ordinary message. It could come from someone you thought you trusted. Or it could be a phone call that catches you off guard. Whatever the method, the goal is the same. They want your money. But if you know their secrets, you can spot the red flags before it is too late. Shari Vahl, who has investigated fraud for the BBC for 20 years, is joined by the criminologist and forensic linguist, Dr Elisabeth Carter, and Alex Wood - a former criminal who now tries to stop scams - to dissect the shadiest techniques criminals use to steal your cash. In each episode, they dig deep into a different scam, with first-hand accounts from the people targeted, forensic analysis of the techniques and mind games being used - and even secret recordings of the scammers themselves. Scam Secrets will publish weekly from 31 July. Subscribe on BBC Sounds so you never miss an episode. You can also email the Scam Secrets team - tell them which scams you want them to unpick: scamsecrets@bbc.co.uk

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