Servosity: rock solid backups done for you ➡️ https://bit.ly/43Gd3hI

What happens when a visionary tech founder has to throw out his own business model to grow? This episode with Matthew Held, CEO of Manawa Networks, is a brutally honest roadmap through business reinvention, founder separation, and the uphill battle to learn real sales.

Matthew shares the journey from a failed Uber-style IT model to building a proactive MSP that thrives on process and people. He opens up about the hard lessons, including parting ways with a longtime business partner, facing a sales function that wasn't producing, and how building structure was the only path to growth.

Chapters:
0:00 - Intro
1:23 - Starting Manawa
13:49 - Biggest challenge in the beginning
24:55 - What's working now + letting go of a partner
41:23 - What's next after losing your partner?
1:01:55 - MSP Titan Questions

Connect with Damien and Matthew:
https://www.linkedin.com/in/dstevens
https://www.linkedin.com/in/matthewheld/

📺 Watch on YT: https://www.youtube.com/@mspmindset