Royce Hackett is the Vice President of Ecommerce at BetterBody Foods, where he manages the omni-channel strategy for the brand's rapidly growing online business. Royce is also in charge of designing, launching, and analyzing survey research for the company.
Prior to joining BetterBody Foods, Royce was the Project Manager for the survey software company Qualtrics in the US and Australia. He has experience diving into the details of complicated issues with data to improve current processes. Royce is proficient in designing, building, launching, and reporting on consumer-based surveys.
In this episode…
There are a number of components that entrepreneurs must look into before launching a food brand on Amazon. From the type of ingredients to use, to the manufacturing and production of the products, to the marketing and advertising of the listings, each element is extremely important to a business’ success.
Luckily, once you have taken your products to the market, you can start to receive critical feedback about these components from existing and potential customers. According to e-commerce expert Royce Hackett, consumer-based surveys are one of the best ways for a brand to learn more about its customers, increase its market share, and stand out from the competition. So, how can you start collecting consumer data that helps you boost your brand to success?
In this episode of Buy Box Experts, host James Thomson interviews Royce Hackett, the Vice President of Ecommerce at BetterBody Foods, about the importance of customer surveys when growing a food business online. Royce shares his strategies for building the e-commerce side of your business, scaling on Amazon, leveraging product reviews, and more. Stay tuned.