The Collective Podcast

On this episode, Ryan Riddle joins Sean Z to discuss how he started from nothing to doing over a 100million in production. Ryan also talks about how planting seeds early and often allowed him to recruit well and create solid referral relationships over time. 

1:12 Intro to Ryan

10:00 Growing production and recruiting

13:40 Agent relationships

17:20 Bringing value and coaching

Quotes:

“I didn’t want to be the average age of a Loan Officer at 55, doing my three loans a month to just bring home a paycheck.”

“When you are recruiting you have to decide if you are just trying to fill a seat or bring value to that seat.”

“I am nobody special. I barely made it through high school, I don’t have a degree, I wanted to create something special.”

“This business isn’t worth it, to just scrape along.”

Key Takeaways:

We all have the same 24 hours in a day, it is what you do with it that matters. 

When you are just starting out, having an amazing work ethic can balance out your lack of knowledge. 

Growing your business takes time, so you should be planting seeds every day. 

Your potential for growth is maximized when you create layers to your business. Don’t be afraid to take risks. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode, Shane talks about the tools he uses to give him balance and increase his dollars per hour. Shane also invites Patrick O’Brien of LenderLogix to talk about how his suite of tools helps MLOs increase time and profit. 

2:15 Intro to Patrick

5:50 Quick Qual

9:30 Getting more time

14:30 Lenderlogix tools

17:30 Final thoughts

Quotes:

“Simplicity equals profitability.”

“At the end of the day, time and profit are two of the most important things in our business.”

“The people that will have longevity in this business, will have balance in their life.”

“One of the goals of Next Level is to increase your dollar per hour.”

Key Takeaways:

Most mainstream mortgage technology is not great. 

The Quick Qual tool allows you to have more freedom in your life by empowering your borrowers to make changes. 

Don’t spend time on reactive tasks that don’t make you any real money. 

You need solid tools because the arm race for staff is not sustainable. 

You want to keep borrowers in your ecosystem by giving them any tools they could possibly need. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode David Luna of MEC sits with Sean and Kellen to discuss how the Wells Fargo Personal Line of Credit news can impact your borrowers. David also discusses the market outlook and the opportunities that Loan Officers have in front of them right now. 

2:30 Market outlook

5:35 Wells Fargo Personal Line of Credit

12:32 MEC

Quotes:

“Wells Fargo’s closure of personal line of credit could hit people’s credit scores by 50 to 60 points.”

“The industry needs to be more proactive with the fallout of Wells Fargo’s closure of personal lines of credit.”

“In 2023 you will need to fasten your seatbelts because it is going to be a crazy year in the market.”

Key Takeaways:

Rates are likely to be lower going into the fall. 

Pay attention to borrowers who have a Wells Fargo personal line of credit, as credit scores and DTI will be affected. 

Take this opportunity to become an expert on the Wells Fargo news to advise your clients. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode John Picinic joins Kellen to talk about the importance of taking time off. John talks about how you will only can take quality time off if you have a team to support you. 

3:30 Freeing up time

9:00 Supporting your business while you’re gone

12:00 Downside of taking time off

15:00 Enjoying the future

Quotes:

“You find out who your real referral partners are, when you take time away with your family.”

“At the end of the day, agents want their clients taken care of and the loan closed on time.”

“I always take full responsibility when things go wrong.”

Key Takeaways:

Email is a time suck and if you can delegate that you can operate at a higher level. 

Building relationships with your referral partners is key to keeping them close.

If you want to take time off, you need to make sure your team communication is solid. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode Tyler Hodgson joins Sean to talk about his journey from CPA to MLO. Tyler also discusses how investing in culture and yourself is crucial to your overall success.

3:00 Intro to Tyler

5:40 CPA to MLO

11:15 Importance of culture

13:35 Looking back

17:25 Looking forward

Quotes:

“When I started the company, I wanted to be able to give back to others and give back to my team.”

“I am driven to see others succeed and help others get success.”

“Hire sooner and volume will follow.”

Key Takeaways:

Your culture should be about helping others in some way, shape, or form. 

You have to find that balance between growing too fast and too slow. 

Building a team sooner rather than later is the key. 

Always invest in your business when you have the means to do so. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode Shawn Richard joins Kellen and Sean to talk about how he has built his business around creating an exceptional experience. Shawn goes into the importance of the client concierge position and how that plays a crucial role in creating a memorable brand that generates referrals. 

2:33 Intro to Shawn

7:40 Customer service from the team

11:00 Client concierge

14:30 Creating an exceptional experience

19:20 The stats

Quotes:

“My first mistake was thinking that being a loan officer was easier than it was and not putting in the work.”

“It is rare these days that companies want to perform on a high level where people are compelled to come back and bring others.”

 “I want to give great service, but honestly I want to create an exceptional experience.”

Key Takeaways: 

Absorb knowledge from those who are better than you.

Be so good that people want to come back to you.

Buy back your time and create a great experience by hiring a client concierge.  

Strive to create an experience where they remember you long after the transaction is done. 

People appreciate good service, but they will always remember a great experience.

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode Sean talks with Scott Thompson about building a business that fits what you enjoy doing. Scott talks about his consumer direct focus along with scaling what he is good at. 

3:00 Intro to Scott

8:00 Coaching

11:50 If you could go back..

16:00 Hiring

20:00 Online to the offline

Quotes:

“Everyone you hire is going to create revenue, one way or another.”

“You are going to make some bad hires.”

“At the end of 10 or 20 years, how much farther will you be if you ran 5 miles faster.”

“Do not ignore your buckets of business.”

Key takeaways

Your model has to make sense financially and for the betterment of your clients and partners. 

Don’t be in a hurry to be a manager, because that is a role that is expendable. 

Hire slow, fire fast. 

Stop working blind. See your processes through on hiring and lead generation. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode Kenneth, Shane, and Sean discuss what they would have different in their business after experiencing the last 12 months. The guys also talk about how doing the opposite of the competition will help you win business and grow market share. 

1:47 Rewind 12 months

9:30 Being proactive

13:44 Opposite of the competition 

Quotes:

“Hope is not a strategy. You have to have a plan in place.”

“When you need the staff, it is usually too late.”

“It is all about what can I do to increase market share.”

“In my market, if you act like everyone else, you are going to be trampled.”

Key takeaways

Learn a Next Level tactic that no one is using right now. 

Sometimes you’re not as good as you think and tough times expose your weakness.

Don’t listen to Social Media about your market. You need to know your market inside and out

When you are not prepared you will lose money in this business. 

You can gain market share by simply showing how you are adapting your business to the current market. 

Being a contrarian is a risk but the reward will always be 10x greater. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode industry expert, Barry Habib, joins Kellen and Shane to discuss all the housing bubble talk. Barry also discusses housing supply, rate outlook, current state of the market, and how to be effective as a mortgage advisor by removing friction. 

3:05 Housing bubble?

10:55 Rate outlook

17:10 Refi market

20:55 Non linear growth

26:00 Being effective

29:00 Certified Mortgage Advisor

Quotes:

“Prices increasing does not mean that there is a housing bubble.”

“Slower economic activity means lower pricing pressure.”

“We have to keep it in the back of our mind that low rate has to buy more debt, because prices have gone up.”

“You can bid over ask, but be careful because you can put yourself in an individual housing bubble.”

“You have to make your advice so much more valuable than the cost.”

“Alleviating points of friction creates an opportunity.”

“The key in sales is to be effective.”

Key takeaways

You have to understand context when talking about the housing market.

When you combine all the current factors it is hard fix the supply side. 

As a mortgage advisor we have to understand the data to give our buyers an advantage. 

Inflation drives interest rates. 

Don’t be butt hurt if the rates are over three.

Be a great advisor and be honest with the client if they shouldn’t do it. 

Shift your focus and achieve non linear growth by alleviating points of friction. 

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app

On this episode the Next Level Coaches recap the recent Fort Lauderdale event. Sean, KT, Kellen, and Shane talk about their takeaways along with a focus on working on your business as opposed to in your business. 

2:35 Sean recap

6:05 KT recap

8:45 Shane recap

11:15 Kellen recap

13:45 Leverage where you're important

Quotes:

“The fellowship at our events are the number one reason why I feel refreshed after one of our events.”

“We are here to teach strategies that help in today’s market.”

“What we get when we go to these events is we reset, we recharged, and we regroup.”

“It takes time, but if you have a team, then you can focus on the activities that make you money.”

Key takeaways

NLLO Events are about community and helping each other.

Having a large group of professionals sharing best information helps you rise above the mediocrity. 

Cheap work isn’t good and good work isn’t cheap. Level up!

Having a mastermind is about having $50,000 conversations.

Links:

Next Level Loan Officers - www.BecomeNL.com

Loan Officer Events - loanofficerevents.com

Next Level Coaching Call - https://nl.nextlevello.com/schedule-consultationebk1Ea8h 

Social Media:

Facebook - https://www.facebook.com/NextLevelLoanOfficers/

YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ

LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/

Text the word: nextlevel to 36260 to download our app