Many of us have relationships in our lives which follow the same pattern of conversation leaving us feeling hurt and confused. In this episode Nicky shows you how to use honest conversations to repair these relationships.

Words are powerful and have a big impact on other people. In this episode Nicky discusses her thoughts words, non verbal communication and tone. She details why having all three is an advantage and how to be more aware of the words you sue in emails and text messages to create a positive experience for the reader.

In this episode Nicky shares how she uses her negotiation skills in parenting and the similarities there are. She gives you 5 tips to use when having a conversation with your child and the child is pushing back on what you are saying. Useful tools for all you parents out there.

Episode 12 - Hostage & Crisis Negotiation v Parenting by The Communication Coach

Conflict in the workplace can cause many of us frustration and feeling of not wanting to go to work. In this episode Nicky gives 8 tips on how to manage difficult conversation and deal with conflict.

In this episode I explain how to use communication to help you achieve your goals and the 4 most common challenges people face.

In this episode, Nicky talks about how easy it is to become overwhelmed during the festive period and talks you through techniques to deal with challenging situations. Nicky cover dealing with emotions, turning negatives into positives and how important words can be. Merry Christmas!

In this episode, Nicky will teach you how to be a better communicator especially if you are a leader. Effective communication is the key to all successful relationships and Nicky will cover 5 crucial points to improve your skills.

In this episode Nicky describes how to control your emotions when you are talking to others. She explains the psychology behind what drives our emotions and then provides you with 5 useful tips to improve the way you interact with others.

In this episode, I will show you how to make a great first impression through the use of a five step process. We will also discuss how to improve your confidence and skills for success. You will find this episode useful if you a preparing for a job interview or are looking for tips to improve your relationships, promotion opportunities and leadership style. Enjoy!