In this episode Nicky discusses what happens when we feel we have no control and how this changes the way we communicate with others.

Being out of control is often triggered by a fear we might have and we are looking for a way to protect ourselves.

In this episode, Nicky explains what happens when we feel out of control and ways you can manage other people's expectations.

In this episode Nicky discusses the phrase "be a spectator to your thoughts" and ho this can hep you understand what makes you communicate and behave in certain ways.

Sometimes when we feel we are being judged we will change the way we bah and how we communicate with other people. In this episode Nicky talks about what happens and how we can recognise when we are doing this ourselves.

In this episode Nicky discusses the reason why we judge people, how to recognise you are doing it and how it might impact the conversation you have with the other person or how you behave towards them.

We can learn so much if we take conversations which didn't quite go as we planned. In this episode Nicky shares a story of a conversation she had last week where she allowed her emotions to get the better of her and what she learnt.

Sometimes it is difficult to overcome challenges in life and we can get caught up in the emotion. Often we don't see a way round the problem and get "stuck". In this episode Nicky explains how asking the right questions can help you to move forward.

In this episode Nicky describes the difference between saying words and action words. She uses examples form her career as a Hostage & Crisis Negotiator and how this has reflected in her own and other people's lives.

In this track Nicky shares 3 of the most important life lessons she learnt as a Hostage & Crisis Negotiator & how you can use them in every day life.

She explains how small words can make a big difference in a conversation, how saying the reassuring sentence is about you and not the other person & how active listening can make a big difference to someone else's life.

In this episode Nicky gives you 5 reasons why being perfect isn't important. Sometime we procrastinate because we are worried about what will happen if we follow our dream or take on a new job or project and we wait for the perfect time or the perfect moment to take a leap into the unknown. Nicky helps you overcome any fears which might be holding you back.