Welcome to The Shoddies!

It's time for our annual awards where we name and shame the companies we think can - and should - do better.

In this podcast, we call out 13 brands that we think have let consumers down over the past year. From car companies, to airlines, high street stores to telecoms giants, our experts hand our awards to household names that have misled or mistreated customers.

Read more about the award winners on our website & sign up for our free weekly Money newsletter

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