Got questions? Send Ericka a Text!

Do you ever find scrubs irresistible? Kiera did, and her love for scrubs steered her into a fascinating journey through the dental industry. Today, she takes us through her evolution from a dental assistant in Utah, all the way to owning her own practice and establishing the Dental A Team. This company is Kiera's brainchild, dedicated to aiding dental offices with practice management. 

Kiera's journey is an inspiring one, and it isn't just about her story. She's also here to educate us on the critical role of billing in dental practice management. She gives us a comprehensive rundown on understanding the revenue cycle, ensuring clean claims, and the significance of everyone on the team comprehending their role in the process. But hold on, we're not done yet. Kirra shares golden tips on maximizing revenue and minimizing loss in the tricky world of dental practice. 

Finally, we wander into the realm of patient experience. Kiera draws on lessons from giants like Nordstrom, Disney, and Starbucks, putting the spotlight on the amazing impact of small changes on the overall patient experience. Get ready to absorb strategies on infusing the patient experience into practice - the role of the front office, the importance of intentionality, and much more. From billing to patient experience, this episode is a treasure trove of insights, tips, and strategies for anyone in the dental industry. Tune in, listen up, and let Kiera guide you through the intricacies of dentistry!

Connect with Kiera: thedentalateam.com

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Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

Ever wondered why so many dental claims get denied and overlooked? This episode takes you behind the scenes of dental billing and claim appeals with Morgan, popularly known as Front Office Friend, who brings an impressive 11 years of experience in the dental field to the table. Morgan's lifelong love for dentistry drives this insightful discussion as we dive into the state of the dental industry, including a startling study that reveals only 33% of all denied claims are ever appealed.

Running a dental practice isn't all about the teeth, as Morgan showcases in our enlightening chat. Her valuable advice on managing insurance aging reports and establishing robust systems within dental practices is sure to make your operation run smoother. Highlighting the importance of financial policy discussions with patients prior to treatment, Morgan emphasizes how this simple yet significant step can prevent misunderstandings and streamline the process.

The conversation doesn't stop there, as we delve into her inspirational journey of authoring The Front Office Handbook. Inspired by her personal need for lists and checklists, Morgan provides insights into the importance of staying updated with the latest trends and technology in the field. Finally, we examine Morgan's vibrant presence on social media where she continues to enrich the dental community with her insights. Tune in to gain a wealth of knowledge from this seasoned professional in the dental field.

Connect with Morgan: frontofficefriend.com

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Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

Get ready to demystify the labyrinth of dental billing changes coming in 2024! You'll gain invaluable insights into the American Dental Association's new service category, Sleep, and how this addition increases the dental categories to a total of 13. We'll break down how these extra codes can lead to more precise interactions with providers and patients, and why this doesn't automatically mean insurance payouts will increase. 

Then, we'll pivot to understanding the intricacies of the 2024 claim form, shedding light on the new boxes and their role in speeding up the claim process. You'll understand why it's crucial to get your practice management software updated with the 2024 claim form. We'll delve into new additions such as Box 3A and 11A, which require payer IDs, and Box 39A, which demands the last date of scaling and root planning. We'll also unravel the complex concept of locum tenens, and the introduction of the new Box 53A to identify temporary providers. So, tune in and arm yourself with the knowledge to navigate these changes smoothly!

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https://linktr.ee/dental_billing_coach

Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

Are you ready to navigate the world of dentistry with no background whatsoever? Imagine learning everything from dental administration ABCs to a PhD level understanding in just six months. Welcome to the Front Office Lab, our unique dental front office training program where we equip you with a wealth of resources, assignments, and in-depth trainings. In this journey, you'll not just master the administrative ropes, but also uncover the significance of marketing and advertising in a dental practice. 

The second part of our discourse illuminates the wide career horizons that the Front Office Lab program opens up. From being a dental practice office manager to a treatment coordinator, the opportunities are numerous. We delve into the qualifications each role demands and introduce you to the concept of 'perfect day scheduling'. Furthermore, we share the importance of dreaming big and creating a five-year plan. We wrap up by honoring the dental heroes and mentors who have enriched my career, and sharing the inspiring journey of turning a no-patient practice into a successful venture. We emphasize the role of family support during a career transition and give you a walkthrough of our student center orientation and Front Office Lab program syllabus. Embark on this exciting journey with us.

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https://linktr.ee/dental_billing_coach

Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

Growing up as a daddy's girl, Martell Coke faced incredible obstacles, from a family of 10 siblings to surviving a tough childhood without amenities such as toothbrushes or clean drinking water. But through determination and a fierce passion for education, she defied the odds and became an accomplished dental hygienist. Join me in this powerful episode as we uncover Martell's extraordinary journey and the lessons we can all learn from her resilience.

Martell and I dive into her backstory, exploring her experiences in two vastly different school systems and how they shaped her view of her own intelligence. We discuss the challenges she faced in pursuing her dreams and the financial obstacles that threatened to derail her success. As we delve further into her story, we uncover the realities of starting a nonprofit, Brown Girl RDH and building a thriving dental practice. 

In this inspiring conversation, Martell shares valuable insights on navigating patient balances, working with insurance companies, and understanding the financial side of running a successful dental practice. We also tackle the importance of authenticity and overcoming imposter syndrome. Don't miss this captivating episode as we celebrate the power of determination in the face of adversity and the impact of Martell's mission to empower other hygienists to be the best version of themselves.

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https://linktr.ee/dental_billing_coach

Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

As a Dental Billing Coach, I often have the pleasure of meeting other dental coaches who focus on the billing department. I love to discuss the challenges they see with the revenue cycle and how they address them. Some of the coaches I have met with, have extensive backgrounds in dentistry and recently took the leap into "dentalprenuer-ship". 

This is the case with today's guest, Mel Berg. She has quite the experience in dental billing and has recently set up her coaching business. Make no mistake, this woman knows her stuff! 

Listen to Mel and I have a casual yet informative conversation around dental billing do's and don'ts. 

Got questions?
Email: [email protected]

Follow Ericka on Instagram: 
@dental_billing_coach

Join The Biller Acceleration Mentorship Wait List Here: (Only 5 Spots Left in 2025!!)

https://linktr.ee/dental_billing_coach

Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

In this week's episode, Ericka has a conversation with Dr. Joshua Golden D.D.S. about his perspective on dental billing challenges in his practice. Dr. Golden has a beautiful practice in Sunrise, Florida called West Sunrise Dentistry. He takes pride in providing his patients with top-level dentistry. Insurance reimbursements are simply not cutting it when it comes to covering the costs of goods which leads to many frustrations for a Dentist and practice owner. 

As billers, our job is to maximize every penny owed to the practice. Doctors appreciate these efforts as the dental insurance landscape continues to evolve less and less in the doctor's favor. 

We hope you enjoy this conversation between Ericka and Dr. Golden! Please feel free to tell us any questions you have by sending us an email. 

Follow Dr. Golden on IG: 
@thegoldendentist

Got questions about this episode?

Email: [email protected]
Instagram: dental_billing_coach

Like always, we appreciate you! 

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Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

Do you prepare for your patient's appointments with a chart prep checklist? What about using a routing slip? 

In this episode, Ericka talks about the use of a routing slip and how you can create ease of flow by leveling up your chart preparation process. Want a copy of the routing slip that Ericka uses with her clients? Send Ericka an email and let her know what you thought about this episode and she will personally send you her daily pre-check. 

Email: [email protected]

We hope that you enjoy this shorty episode! 

Join The Biller Acceleration Mentorship Wait List Here: (Only 5 Spots Left in 2025!!)

https://linktr.ee/dental_billing_coach

Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

Part 2 of day 1 inside the lab! 

In this episode, Ericka continues to walk her students through the dental coding guide. 
Did you know that dentistry is divided into 12 categories of service? It is! As a dental biller, it is important to understand how to navigate through each category when you are looking for a code. This becomes even more important when you are learning to understand insurance categories of benefits. 

Listen in as the class wraps up on day 1 in the lab!

Got questions?
Email: [email protected]

Join The Biller Acceleration Mentorship Wait List Here: (Only 5 Spots Left in 2025!!)

https://linktr.ee/dental_billing_coach

Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)

Got questions? Send Ericka a Text!

Have you ever wanted to learn dental billing? 

In this week's episode, we share our first session in our new group coaching program The Dental Billing Lab.  This group training is designed for individuals with little to no experience in dental billing. 


Got questions? 

Email Ericka: [email protected]

See you in this episode, friends!!!

Join The Biller Acceleration Mentorship Wait List Here: (Only 5 Spots Left in 2025!!)

https://linktr.ee/dental_billing_coach

Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you.

Email Ericka:
[email protected]

Schedule a call with Ericka:

https://calendly.com/ericka-dentalbillingdoneright/30min

Perio performance formula:

(D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)