In this episode of the Build Beyond podcast, host Chris Nettley sits down with Dr. Maddie Roth, a renowned physical therapist specializing in pelvic health. Together, they explore the compelling reasons why patients might choose cash-based healthcare over traditional insurance models. Discover how this approach enhances the quality of care, fosters stronger patient-provider relationships, and leads to better health outcomes.

If you want it done, track it. Dr. Maddy discovered that most of the time, her clinicians weren't even aware of some of the issues with their numbers. As soon as she made them aware and started sharing the tracking with them, it was an immediate change! Dr. Maddy shares the two metrics she finds the most important to track to know the health of the clinic.

Also, stay tuned to the end for the cutest visitor!

Hitting that first 10K day is UNREAL! If you haven't yet, just wait - it's amazing. On the flip side though, some things happen in the clinic that we could never even imagine (like wild animals hanging out for the day). And of course, those two things will always happen on the same day! Dr. Maddy shares some of her major wins as well as major frustrations with running a pelvic health clinic and how she deals with the daily ups and downs.

This is a really common question - what does it look like to hire an OT to work in your pelvic therapy clinic? Dr. Maddy breaks it down - the logistics of filling the background knowledge gaps, training, billing, salary, all of it! But she also talk about some of the major benefits of hiring an OT. If you want to know even more, check out her episode with Lindsay Vestal where they dig into this even more.

Whether or not you should scale is such a hard question to answer. Dr. Maddy has had some new thoughts on this as she continues to grow her own practice.

Where are you at in your business? Let us know in the comments!

Find out more about what RCG can do for you! Visit us at ⁠⁠⁠⁠⁠⁠https://rcgbiz.com/home⁠⁠

Dr. Maddy is sharing what she's learned about marketing now that she has three locations running. Biggest thing - what works one place won't work at another. It might be easy to just run the same ads and do the same marketing for each location, but it won't get your schedules filled across the board.

Find out more about what RCG can do for you! Visit us at ⁠⁠⁠⁠⁠⁠https://rcgbiz.com/home⁠⁠⁠

Have you every opened a location by accident? Probably not! Dr. Maddy and Inspire did, and here is what she learned!

Find out more about what RCG can do for you! Visit us at ⁠⁠⁠⁠⁠https://rcgbiz.com/home⁠⁠

Be sure to watch for information to sign up for the May masterclass about Facebook Ads!

Are you feeling like your clinic is never staffed as it should be? You're not alone! Dr. Maddy talks about how hard it is to find the right balance of staffing and how you probably won't ever find it. But, don't let that bring you down! Dr. Maddy also shares some encouragement about this issue.

Find out more about what RCG can do for you! Visit us at ⁠⁠⁠⁠⁠https://rcgbiz.com/home⁠⁠

Be sure to watch for information to sign up for the May masterclass about Facebook Ads!

It is so natural to pull back when things aren't going well. But instead of pulling away from that discomfort, what if you allowed it to push you to try something new? Dr. Maddy talks about some recent changes she made in her own practice when the pain of being over staffed came into effect.

Find out more about what RCG can do for you! Visit us at ⁠⁠⁠⁠https://rcgbiz.com/home⁠

Be sure to watch for information to sign up for the June masterclass about Facebook Ads!

Dr. Maddy is back full swing from maternity leave! She shares her birth story as well as what she learned as a business owner - things that ran well without her as well as things that fell between the cracks.

Find out more about what RCG can do for you! Visit us at ⁠⁠⁠https://rcgbiz.com/home⁠