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• “Cooperative overlapping” is different from interrupting. It’s about talking along with the speaker, not to undermine or cut them off, but to validate what they’re saying, give encouragement, and show that they’re paying close attention. It can vary across cultures; neither way is right, but try to acknowledge and accommodate differences.

00:00:00 Hello listeners

00:04:29 Try to be alert of the different kinds of interrupting/overlapping

00:08:49 Mastering Turn-Taking

00:13:08 When They’re the Conversational Narcissist

00:21:27 Summary

• Turn-taking rules can be complex and culture-bound, but a big part of learning to be charming, likeable, and a good communicator is to constantly be appraising the situation and adapting and adjusting yourself accordingly.

• When dealing with a conversational narcissist, don’t try to rescue the conversation by being more attentive, understanding, and charming yourself, or you’ll be taken advantage of. Instead use the gray rock technique and be aloof and unresponsive until they lose interest, and minimize contact as much as possible. Tighten up boundaries.