In this episode of 'Grody & UnPrOfEsSiOnAL,' Justin McMenamy critiques the modern employee opinion survey by questioning the effectiveness of employing broadbrush survey results and anonymous free text feedback to gauge employee morale. McMenamy points out that such surveys often fall short of their aim due to participation coercion, the psychology of anonymous comments, and leadership's creativity in results interpretation. He argues for the need for face-to-face feedback and open communication as a replacement for the employee opinion survey.
“The Modern Employee Opinion Survey promotes a culture of secrecy and gossip, which is nothing but a hindrance to teamwork, candor, and rapid movement towards a goal. I have always believed that information flows fastest along relationship lines. The modern employee opinion survey largely acts as a relationship blocker between leaders and their organizations.”