The Federal Drive with Terry Gerton

The Federal Drive with Terry Gerton

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The Federal Drive with Terry Gerton episodes

December 15, 2022 DHS on cusp of hiring as many as 100 CX experts
The first group under the “technologist hiring initiative” is about ready to take on the challenge of accelerating the Department of Homeland Security’s drive to improve customer experience.
A senior DHS official said the agency is in the final stages of evaluating almost 1,000 applicants and plans to make job offers before the end of 2022. The official, who requested anonymity to discuss the agency’s initiatives, said DHS hopes to have these new hires in place in January at headquarters and within the component agencies.

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9 min
December 15, 2022 VA ‘Infrastructure 2.0’ plan in works to expand network of health care facilities
The Department of Veterans Affairs is developing a plan to expand its network of healthcare facilities across the country and improve the infrastructure of some of its existing facilities. The VA expects to submit a new infrastructure plan to lawmakers in the first half of the new year, focused on expanding its footprint of facilities as it prepares for a historic expansion of veteran health care and benefits under the PACT Act.

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7 min
December 14, 2022 The Combined Federal Campaign steps it up as Christmas draws closer
The Combined Federal Campaign had a successful giving season earlier this month. Now it's trying to keep the momentum going. For what's happening locally, Federal Drive host Tom Temin spoke with the chairman of the CFC for the National Capital Region, Vince Micone.

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11 min
December 14, 2022 The Judiciary branch is urged to tighten up its oversight
Judges are suppose to be above the law. But even in the federal judicial branch, ethical and legal transgressions occur. The Government Accountability Office has found that the judiciary doesn't follow best practices for addressing waste, fraud and abuse. To get the details, Federal News Networks Eric White spoke with GAO's director of information and cybersecurity, Carol Harris.

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10 min
December 14, 2022 What's new in the crucial and long-running FedRAMP program
Cloud computing became a major technology strategy for the government more than 10 years ago. To help agencies ensure cloud security, the GSA set up a program called FedRAMP, Federal Risk and Authorization Management Program. The basic idea was, a vendor with FedRAMP certification for one agency could be trusted by other agencies for a given product. The program has come a long way. For an update, Federal Drive host Tom Temin spoke with the acting FedRAMP director, Brian Conrad.

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10 min
December 14, 2022 Why a continuing resolution is ‘not enough’ to resolve staff issues at SSA
As time runs low before the current continuing resolution (CR) expires on Dec. 16, the Social Security Administration heightened calls to Congress to receive its entire budget request from the Biden administration for fiscal 2023. SSA received $400 million in the CR, but agency officials said that won’t be enough to tackle years-long challenges for the agency’s workforce. The agency is pushing Congress to approve the Biden administration’s budget request of $14.8 billion for 2023 — a $1.4 billion increase over the enacted level for 2022.

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9 min
December 14, 2022 VA pivoting away from $2.6 billion logistics system that failed to meet user needs
The Department of Veterans Affairs says it’s ready to start moving away from the multibillion dollar IT platform it had intended to use to manage its massive health care logistics enterprise, and will now use its own contract vehicle to replace its troubled implementation of the Defense Medical Logistics Standard Support system (DMLSS). Officials said Tuesday they are now reducing the scope and funding of their previous $2.6 billion interagency agreement with DoD to use the DMLSS system, whose implementation at VA has not gone well. In its place, VA is planning a new, more expansive supply chain modernization effort that will be managed by a single vendor or team of vendors over the next ten years.

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7 min
December 13, 2022 ‘We will continue to make tweaks’: FRTIB responds to feedback after TSP update
It’s been six months since Thrift Savings Plan participants saw major changes in the online My Account platform, when the Federal Retirement Thrift Investment Board transitioned to a new TSP recordkeeping system. It may be an understatement to say that the final launch of TSP’s multi-year modernization project, known as “Converge,” was bumpy. Many TSP participants voiced their frustrations and concerns with both the board’s handling of the transition, as well as the interface itself, after the rollout.

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21 min
December 13, 2022 Tackling the Air Force computer problem one PC at a time
One of the biggest themes for Air Force war stories over the past couple of years has involved trying to make the computers work. Go to social media, and tales of hour-long waits to open email or download a PDF file proliferate. Now, the Department of the Air Force is scaling up its program to try and address the problem. So far, it’s making progress.

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9 min
December 13, 2022 The new defense authorization bill nails down some longstanding issues
From inflation adjustment to procurement leadtimes, the National Defense Authorization bill the Senate takes up today will address a few issues that have been nagging contractors for years. For highlights, Federal Drive host Tom Temin talked with the President and CEO of the Professional Services Council, David Berteau.

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11 min

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