Michael Conrad II, the CEO of Diligent, a Home Inspection and Environmental Testing company in Nashville, joins the show to talk about how home inspections have evolved over the years.

The show starts off with Michael explaining how the company began, and how it grew into a trifecta of home inspections, energy auditing, and environmental testing. He shares about leadership development, the common care for employees, creating stability, and giving people the life that they want. He talks about his purpose which is to educate and help as many people that touch his sphere. He loves learning and helping people learn about how the business works. He also shares how the business is doing, especially during the pandemic, and digs into things he is working on for 2021.

Tessa shares a tool called the ACUMAX, by BERGflow, which offers some great training on how to build a business, hire, and how to onboard. She also discusses how ACUMAX is helping Structure Tech.

Reuben discusses hiring the right person, and how this is such a huge thing for the growth of a company. He also shares how he wanted to gush with everyone and tell them about the training he and Tessa went through this year with Pivot-Ready Teams.