Episode Info

I provide insights from InsureTech Connect Vegas 2025, focusing on the significant impact of artificial intelligence (AI) in the industry. I saw the power of the democratization and proliferation of AI models, which are enabling new solutions in the market. The emphasis was on empowerment rather than replacing staff, recognizing the need for more workforce due to overwork and burnout.

I also got to be a judge at Guidewire's InsurePitch event, which featured pitches from five insurtechs, four of which focus on claims. This reflects a renewed interest in claims within the industry.

Networking was a significant aspect of the conference as always, and it seemed like you never had enough time given how many great conversations can be had in this very unique coming together of so many forward thinking people and companies in Insurance.

Episode Highlights

This is my recap of the ITC Vegas 2025 conference, highlighting several key insights:

1. Impact of Artificial Intelligence: A major theme was the transformative role of AI in the industry. The conference emphasized the democratization and widespread adoption of AI models, which are creating new market solutions. The focus is on using AI to empower the workforce rather than replace it, addressing issues like overwork and burnout.

2. Claims Back in the Spotlight: There was a renewed focus on Claims-specific solutions, with 80% of the companies competing for the Guidewire InsurPitch prize being Claims solutions.

3. Networking and Collaboration: Networking was a crucial part of the conference, with attendees engaging to drive industry progress. Despite time constraints, the speaker valued the opportunity to connect with peers and share ideas, which is vital for industry advancement.

Overall, the conference had a strong focus on AI's pivotal role in industry transformation, the centrality of claims in insurance, and the importance of networking and collaboration for future growth.

This episode is brought to you by The Future of Insurance book series (future-of-insurance.com) from Bryan Falchuk.

Follow the podcast at future-of-insurance.com/podcast for more details and other episodes.

Music courtesy of Hyperbeat Music, available to stream or download on Spotify, Apple Music, and Amazon Music and more.