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Getting a bad review or dealing with a client redo can feel like a punch to the gut—but it doesn’t have to wreck your confidence or your business. In this episode of Go Ham, we’re breaking down how to handle negative feedback with professionalism, turn redos into opportunities, and set boundaries to protect your time and energy. Whether you're a stylist, salon owner, or service provider, this is your game plan for keeping your reputation strong while keeping your sanity intact. Tune in and learn how to turn tough situations into wins!
Thinking about stepping back behind the chair? In this episode, we break down the pros and cons of hands-on work in the salon VS running the show behind the scenes. Whether you’re a salon owner looking to boost revenue, reconnect with clients, or fill gaps in your team, we discuss what needs to happen before making the decision. Plus, we’ll cover who should consider it, who shouldn’t, and how to set yourself up for success if you do. Tune in for a real talk on balancing leadership and life behind the chair!
In this episode of Go Ham, we sit down with powerhouse lash artist and entrepreneur Alejandra Uribe, who came to the U.S. from Colombia with a dream and built an unstoppable lash empire—now spanning three locations and a thriving education hub. Alejandra shares her inspiring journey, the challenges she faced as an entrepreneur, and how she turned passion into a business that empowers other artists. If you're looking for motivation to go after what you want—no matter where you start—this episode is a must-listen!
In this powerful episode, we’re diving into a topic often brushed under the rug—the stigma of drugs and alcohol in the salon industry. We discuss how substance use sometimes gets a pass in the beauty world and the pressures that can make it feel ever-present. From exploring why substance abuse is so common in service industries to challenging the unfair stereotype that all hairstylists are involved, we’re here to shed light on the real issues and share ways to stay grounded. This is an honest conversation about managing rising substance abuse and it's effects on mental health.
In this episode, we're diving deep into what it takes to have a successful Apprentice Program! Join us as we sit down with our lead educator, Carrie Smith, who shares her insights on training new cosmetology graduates. We'll discuss the expectations graduates bring, the process we use to get them floor-ready, and the unique strengths and areas for growth we see in this new generation of stylists. Whether you’re an aspiring stylist or a salon owner, this episode offers valuable insights on setting up future pros for success. Don’t miss out!
Curious about the different paths in the salon industry? In this episode, we break down the three main salon business models—booth rental, commission, and salon suites—and explore how they vary from the East Coast to the West Coast. We sit down with Aubrey Vautrin, who shares her journey of leaving our commission salon to try her hand in California’s salon scene. After experiencing each business model, she made her way back to us. Whether you're just starting out or looking to change things up, we'll help you figure out which model fits your personality and career goals best. Don’t miss these insights!
In this episode, we’re sitting down with our social media manager, Lexi Fredericks, to tackle the ever-changing world of social media trends! From what’s working (and what’s not) for our salon’s online presence to tailored strategies for different types of content on each platform, we cover it all. Lexi also shares why having someone driven and tuned into the social media landscape is a must-have for any salon team looking to stay ahead. If you’re interested in maximizing your social impact, this conversation is packed with valuable insights and practical tips!
In this episode of Go Ham: Unleashed, we’re talking all things trending on Instagram that are shaking up the beauty industry. We’re joined by Jayde Yorgey, a talented Gen Z stylist who shares her fresh perspective on retention, tipping culture, and what it takes to keep clients coming back. Jayde also opens up about her journey from a challenging start to becoming a successful stylist with our team. Tune in for real talk on industry trends, client loyalty, and inspiration for anyone looking to make their mark!
In this episode, we’re pulling back the curtain on how we plan for a successful year in our salon business. Join us as we dive into the collaborative process with our leadership team, where we analyze sales plans, identify what’s working (and what’s not), and brainstorm strategies to overcome challenges. It’s a real talk about setting goals, addressing struggles, and creating actionable plans to elevate our business. Whether you’re a salon owner, manager, or just curious about how to lead with intention, this episode is packed with insights to help you plan, pivot, and grow.
In this episode, we sit down with Lindsay Hilden, a powerhouse stylist who recently pulled in an impressive $5,000 in service sales in a single day. Lindsay shares her journey from where she started to the strategies, mindset, and work ethic that have paved the way for her success behind the chair. We dive into the planning that goes into big days like this, the core services that make up the bread and butter of her business, and her approach to client relationships. Lindsay also shares her vision for sustaining this kind of success long-term, her daily practices, and the mindset shifts that have helped her thrive. If you’re a stylist, business owner, or just someone curious about what it takes to level up in the beauty industry, this episode is a goldmine. Don’t miss Lindsay’s insights on achieving extraordinary success, one appointment at a time!
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