We have been taught that the customer is ALWAYS right, no matter what.... What if we told you that as the seller, you have rights too.

Prospecting should be like breathing to anyone in business development. What can you do when business isn't moving the way you need it to? Give it a listen and let us know your thoughts. 

Want to get deep in the sales process quicker?  Find out how by listening to this episode of Monday Morning Manager, where we review the key concept of verbal business cards.

We've all heard this phrase, but sometimes it is quite a hard concept to learn: Stop selling and start telling the truth. This can change the pressure that you often feel to get the sale, no matter what. 

Clients often use the magic phrase of "ASAP".  Find out how you should react and receive their information the next time this happens.

It is easy to let your sales process get away from you or trust that the customer will always be right.  Allowing your success to land on a customer's decisions and their process is NOT a good plan. Listen to this week's episode to help you gain tips for owning your process. 

Are absent decision makers hurting you? Find out how to give your deputy decision making power, even if it's just for just a moment.

The world of business can be compared to a baseball game.  Both are full of people with enough opinions or reactions about your performance to occasionally send the best umps, reps or managers running for safety. This episode of Monday Morning Manager takes on the difference between person and performance.

It is easy to get caught up with all of the items you need to complete.  Often, we aren't  sure how to prioritize our tasks and stay on top of all that we need to do. Listen to this week's podcast to figure out one small hack to make staying on top of your tasks very easy. 

The customer believes they are always right! This is what we are told, but what happens if you need to tell them no? Find out how to navigate customer conversations and how to say no in this Monday Morning Manager.