In this episode of Deciphered, Adam Davis, Associate Partner at Bain & Co, and Maureen Burns, Partner, Bain & Co, are joined by Ather Williams III, Head of Strategy, Digital, Innovation & Enterprise Payments, Wells Fargo to discuss how Wells Fargo continue to innovate, and embrace new technologies, despite a myriad of different influences, as well as being a ‘systemically important financial institution’ in the United States.

Timestamps:

• (02:55) The growth imperative: How do you keep innovating in the largest financial institutions?
• (05:03) Is there a change in customer expectations from their banks?
• (07:14) Difference in the younger generation's needs vs traditional customers & serving both
• (10:44) Top 3 challenges to innovation at Wells Fargo & contextual banking
• (14:53) Principles & innovations practise adopted by teams at Wells Fargo
• (20:45) Impact of fintechs on competition & collaboration
• (24:56) A2A payments & vast adoption
• (28:22) Exciting new products when thinking about growth areas over the next 3-5 years
• (32:28) If you were to create an FS startup now, what field of finance would you focus on?

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• You can find Adam Davis here
• You can find Maureen Burns here
• You can find Ather Williams III here

For more insights from the Deciphered podcast, visit the page on Bain’s website