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Episode 175 of The HaltingWinter Podcast
OverviewIn this episode of The HaltingWinter Podcast, Seth Winterhalter sits down with Arthur Capello, Town Manager of Berwick, Maine, to explore how growing up in a family-run bowling alley unexpectedly prepared him to lead in local government. With a career that spans nonprofit leadership, building inspection, and town administration, Arthur brings a people-first perspective to the public sector, emphasizing service, humility, and community revitalization.
Arthur's story is a masterclass in leadership that listens. From handling late-night bar league bowlers to navigating brownfield redevelopment across state lines, Arthur shares how trust, adaptability, and genuine care for people have shaped his career. If you've ever wondered how someone breaks into city management—and stays rooted while doing it—this is the episode for you.
Episode Highlights:Bowling Alley Beginnings: Why customer service at a bowling alley taught Arthur the fundamentals of leadership, conflict resolution, and communication
Nonprofit to Public Sector: How two decades working with youth and adults with disabilities shaped Arthur's empathy-driven management style
Breaking Into the Club: What it really takes to make the leap into town administration and why Gilmanton took a chance on him
The Power of Presence: From riding in plow trucks to library meet-and-greets, Arthur shares why visibility and humility matter in municipal leadership
Rebuilding Berwick: How Arthur is helping revitalize a rural mill town through community engagement, public-private partnerships, and cross-state collaboration
People-First Leadership: Why treating every staff member—from receptionist to department head—with dignity creates a thriving workplace culture
Reimagining Policy: Arthur's belief that municipal policies should be living, breathing tools that serve people, not block progress
Avoiding Burnout: The importance of taking breaks, creating boundaries, and cultivating balance in a 24/7 leadership role
Serving Across the Aisle: Lessons learned from being both a selectman and a town manager—and how it helps anticipate what elected officials really need
Small Town, Big Impact: Why small-town leadership may be more demanding—and more rewarding—than most people think
Connect With Seth Winterhalter
About HaltingWinter Municipal Solutions: At HaltingWinter, our mission is to build stronger cities through stronger leaders by providing municipal leadership development services, rooted in the ABCs of Impactful Leadership framework. To explore how we can strengthen you and your municipality, visit haltingwinter.com.
Upcoming Events: Don't miss Seth Winterhalter as he keynotes the 2025 APWA South Carolina Chapter Annual Conference in Spartanburg, June 23rd-26th. Register here: https://southcarolina.apwa.org/event/2025-annual-conference/
The MLDC The Municipal Leadership Development Circle (MLDC) is a community for city managers and administrators from around the country to find support personally and professionally as they lead thriving teams and communities. We're giving podcast listeners 20% off an annual subscription with a 7-day FREE trial to make sure it's the right fit for you. Visit the link below and use the coupon code "PODCAST" when you register today! --> JOIN HERE
Show Notes: Book of the Week – "The Speed of Trust" Episode 174 of The HaltingWinter Podcast The Cost of Distrust: Why Everything Takes Too Long in Local Government (Part 1 of 5: "The Speed of Trust" Series)
Episode OverviewThis week, Seth Winterhalter kicks off a new series inside the MLDC focused on The Speed of Trust by Stephen M.R. Covey, beginning with a hard truth municipal leaders can't afford to ignore: low trust is costing your city time, money, and momentum.
In this episode, Seth explores how trust acts as an unseen accelerant (or drag) in every system of local government, from software implementations and policy rollouts to budget conversations and community engagement. You'll learn the real difference between high-trust and low-trust environments and why trust isn't a soft skill—it's a measurable, economic force every leader must master.
Key TakeawaysWhy trust is a quantifiable economic driver in city government
How low trust creates delays, costs, skepticism, and silos across departments
The difference between the "trust tax" and the "trust dividend"
Real municipal examples: software rollouts, project delays, and policy gridlock
The Four Cores of Credibility every municipal leader must build: → Integrity → Intent → Capabilities → Results
Three high-leverage trust-building behaviors: → Straight Talk → Transparency → Listen First
Monday: The economic and relational cost of low trust Tuesday–Thursday: Self-awareness, people-awareness, and language-awareness in leadership Friday: Real-world implementation and trust-turnaround stories from municipal leaders nationwide
Special: Free 7-Day MLDC TrialThis week only, get full access to:
All five episodes in The Speed of Trust podcast series
Daily blog content and leadership tools
Live Friday Virtual Book Club discussion
A growing national network of municipal leaders inside the MLDC → Start your free trial today at HaltingWinter.com/MLDC
Book: The Speed of Trust by Stephen M.R. Covey
MLDC: The Municipal Leadership Development Circle
LinkedIn: www.linkedin.com/in/sethwinterhalter
Website: www.HaltingWinter.com
Show Notes: Jennifer Poirrier - Shifting Sands: Navigating Tourism, Hurricanes and Leadership When You Never Planned to Be in ChargeEpisode 173 of The HaltingWinter Podcast
Overview In this episode of The HaltingWinter Podcast, Seth Winterhalter interviews Jennifer Poirrier, City Manager of Clearwater, Florida. Jennifer shares her remarkable journey from HR professional to leading a major tourism destination with 15 million annual visitors. Her story is one of unexpected leadership, as she never planned to become a city manager but found herself thrust into the role after serving as assistant city manager for just two months. Jennifer's people-first approach, rooted in her HR background, has helped Clearwater navigate back-to-back "500-year storms" that caused $80 million in damage, as well as challenging issues of tourism management, workforce development, and changing civic engagement dynamics.
Episode Highlights:
Connect with Jennifer Poirrier:
Resources Mentioned:
Connect With Seth Winterhalter
About HaltingWinter Municipal Solutions: At HaltingWinter, our mission is to build stronger cities through stronger leaders by providing municipal leadership development services, rooted in the ABCs of Impactful Leadership framework. To explore how we can strengthen you and your municipality, visit haltingwinter.com.
Upcoming Events: Don't miss Seth Winterhalter as he keynotes the 2025 APWA South Carolina Chapter Annual Conference in Spartanburg, June 23rd-26th. Register here: https://southcarolina.apwa.org/event/2025-annual-conference/
The MLDC The Municipal Leadership Development Circle (MLDC) is a community for city managers and administrators from around the country to find support personally and professionally as they lead thriving teams and communities. We're giving podcast listeners 20% off an annual subscription with a 7-day FREE trial to make sure it's the right fit for you. Visit the link below and use the coupon code "PODCAST" when you register today! --> JOIN HERE
Show Notes: Kevin Phelps - From 'Near Bankruptcy' to Entertainment Powerhouse: Reimagining City Identity in the DesertEpisode 170 of The HaltingWinter Podcast
Overview In this episode of The HaltingWinter Podcast, Seth Winterhalter interviews Kevin Phelps, City Manager of Glendale, Arizona. Kevin shares his remarkable journey from private sector entrepreneur to transformational public sector leader. With a business background that began with opening the Northwest's first video store chain (which even attracted FBI attention!), Kevin brings unique insights about applying private sector speed and accountability to government operations. Under his leadership, Glendale transformed from near-bankruptcy to financial prosperity by reimagining its identity as an entertainment powerhouse while developing a culture that enables innovation and calculated risk-taking in municipal government.
Episode Highlights:
Connect with Kevin Phelps:
Connect With Seth Winterhalter
About HaltingWinter Municipal Solutions: At HaltingWinter, our mission is to build stronger cities through stronger leaders by providing municipal leadership development services, rooted in the ABCs of Impactful Leadership framework. To explore how we can strengthen you and your municipality, visit haltingwinter.com.
Upcoming Events: Don't miss Seth Winterhalter as he keynotes the 2025 APWA South Carolina Chapter Annual Conference in Spartanburg, June 23rd-26th. Register here: https://southcarolina.apwa.org/event/2025-annual-conference/
The MLDC The Municipal Leadership Development Circle (MLDC) is a community for city managers and administrators from around the country to find support personally and professionally as they lead thriving teams and communities. We're giving podcast listeners 20% off an annual subscription with a 7-day FREE trial to make sure it's the right fit for you. Visit the link below and use the coupon code "PODCAST" when you register today! --> JOIN HERE
Show Notes: Book of the Week – "The Happiness of Pursuit" Episode 171 of The HaltingWinter Podcast (Part 1 of 5: "The Happiness of Pursuit" Series)
Episode OverviewIn this kickoff episode, Seth Winterhalter introduces a concept that feels revolutionary for municipal leaders: reclaiming personal fulfillment in the middle of public service. Drawing from Chris Guillebeau's The Happiness of Pursuit, Seth challenges the idea that leadership must come at the cost of your own passion, purpose, and identity.
This episode explores how rediscovering a personal "quest"—whether creative, physical, intellectual, or adventurous—can actually make you a more grounded, resilient, and effective city leader.
Key TakeawaysWhy burnout often stems from disconnection, not just overwork
The difference between a hobby and a meaningful personal quest
Real examples of city leaders pursuing creative, physical, and restorative goals
How contrast creates clarity and joy outside—and inside—the office
Why your leadership is strengthened when your identity isn't swallowed by your role
The power of presence, perspective, and purpose through pursuit
Monday: The leader's quest—why it matters now more than ever Tuesday–Thursday: Finding your pursuit, making space for it, and building support Friday: Virtual Book Club – From pursuit to legacy, how personal fulfillment enhances public impact
Special: Free 7-Day MLDC TrialJoin the Municipal Leadership Development Circle and get:
All five episodes in the Happiness of Pursuit series
Daily leadership tools and reflection prompts
Entry to this week's live Virtual Book Club
Full access to MLDC's nationwide community of city managers and municipal leaders 🔗 Start your free trial now at HaltingWinter.com
Book: The Happiness of Pursuit by Chris Guillebeau
MLDC: The Municipal Leadership Development Circle
Weekly Newsletter – The Leader's Lens
LinkedIn: www.linkedin.com/in/sethwinterhalter
Website: www.HaltingWinter.com
Show Notes: Dawn Peters - "The Shame No City Manager Talks About (But Everyone Feels)"Episode 170 of The HaltingWinter Podcast
Overview In this episode of the HaltingWinter Podcast, Seth Winterhalter interviews Dawn Peters, Executive Director for both the Illinois and Wisconsin City and County Management Associations and Assistant Director of the Center for Governmental Studies at Northern Illinois University.
Dawn shares her unexpected journey from growing up in a family restaurant business to becoming one of the most influential figures in municipal leadership development across the Midwest. Their conversation explores the emotional challenges of public service leadership, the vital importance of professional support networks, and strategies for sustainable leadership in demanding municipal roles. Dawn's candid reflections on vulnerability, shame, and asking for help offer powerful insights for municipal leaders at all stages of their careers.
Episode Highlights:
Connect with Dawn Peters:
Connect With Seth Winterhalter
About HaltingWinter Municipal Solutions: At HaltingWinter, our mission is to build stronger cities through stronger leaders by providing municipal leadership development services, rooted in the ABCs of Impactful Leadership framework. To explore how we can strengthen you and your municipality, visit haltingwinter.com.
Upcoming Events: Don't miss Seth Winterhalter as he keynotes the 2025 APWA South Carolina Chapter Annual Conference in Spartanburg, June 23rd-26th. Register here: https://southcarolina.apwa.org/event/2025-annual-conference/
The MLDC The Municipal Leadership Development Circle (MLDC) is a community for city managers and administrators from around the country to find support personally and professionally as they lead thriving teams and communities. We're giving podcast listeners 20% off an annual subscription with a 7-day FREE trial to make sure it's the right fit for you. Visit the link below and use the coupon code "PODCAST" when you register today! --> JOIN HERE
Show Notes: Peter Crichton: From 'The Dark Side' to Lasting Impact: Leading with Your Glass Half Full Episode 169 of The HaltingWinter Podcast
Overview In this episode of the HaltingWinter Podcast, Seth Winterhalter interviews Peter Crichton, retired city and county manager turned author. With over four decades in public service, Peter shares his remarkable journey from a small town in northern Maine (Mars Hill) to leading Cumberland County for nearly 20 years and serving as city manager of Auburn. The conversation explores Peter's leadership philosophy detailed in his new book "Leading with My Glass Half Full," the challenges and opportunities of county management, and his innovative approaches to building effective teams and implementing strategic plans that transformed local government in Maine.
Episode Highlights:
Connect with Peter Crichton:
Connect With Seth Winterhalter
About HaltingWinter Municipal Solutions: At HaltingWinter, our mission is to build stronger cities through stronger leaders by providing municipal leadership development services, rooted in the ABCs of Impactful Leadership framework. To explore how we can strengthen you and your municipality, visit haltingwinter.com.
The MLDC The Municipal Leadership Development Circle (MLDC) is a community for city managers and administrators from around the world to find support personally and professionally as they lead thriving teams and communities. We're giving podcast listeners 20% off an annual subscription with a 7-day FREE trial to make sure it's the right fit for you. Visit the link below and use the coupon code "PODCAST" when you register today! --> JOIN HERE
Show Notes: Book of the Week – "Quiet" Episode 168 of The HaltingWinter Podcast
Episode OverviewIn this opening episode, Seth Winterhalter introduces Susan Cain's Quiet: The Power of Introverts in a World That Can't Stop Talking through the lens of municipal leadership—and challenges the long-held assumption that louder leadership is better leadership.
This isn't just a conversation about introverts. It's about power dynamics in meetings, hiring decisions, team structures, and public engagement. Seth shares how city leaders can build more balanced, inclusive cultures by recognizing and elevating quieter forms of strength—often hiding in plain sight.
Key TakeawaysWhy some of your best thinkers may be the quietest voices in the room
The danger of the "Extrovert Ideal" in public leadership
How insight often arrives in silence, not speech
Practical ways to structure meetings, hiring, and communication to include all styles
The difference between volume and value in leadership
Real municipal examples of how introverted insight changed the game
Monday: Why quiet strength is often overlooked—and how to start seeing it Tuesday–Thursday: Fixing meetings, redesigning teams, and rethinking public engagement Friday: Virtual Book Club – Applying introvert wisdom to local government
Special: Free 7-Day MLDC TrialYour free trial includes:
All five episodes in the Quiet series
Daily blog reflections and leadership tools
Entry to Friday's Virtual Book Club with city managers across the U.S.
Full access to the MLDC's learning library and community platform 🔗 Start your trial today at HaltingWinter.com
Book: Quiet by Susan Cain
MLDC: The Municipal Leadership Development Circle
Weekly Newsletter – The Leader's Lens
LinkedIn: www.linkedin.com/in/sethwinterhalter
Website: www.HaltingWinter.com
Show Notes: Shawna Davis: Blazing Your Own Trail, Balancing the Municipal Tightrope, and Fighting Burnout with Four Paws Episode 167 of The HaltingWinter Podcast
Overview In this episode of the HaltingWinter Podcast, Seth Winterhalter interviews Shawna Davis, City Administrator of Odessa, Missouri. Shawna shares her journey from a small-town Illinois farm background to becoming one of Missouri's rising municipal leaders. With remarkable initiative and strategic career planning, Shawna transitioned from finance director to city administrator in just two years. Their conversation explores the realities of small-city leadership (managing 45 employees versus Olathe's 1,000+), the delicate dance between administrative leadership and elected official direction, and practical strategies for sustainable leadership in demanding municipal roles.
Episode Highlights:
Connect with Shawna Davis:
Connect With Seth Winterhalter
About HaltingWinter Municipal Solutions: At HaltingWinter, our mission is to build stronger cities through stronger leaders by providing municipal leadership development services, rooted in the ABCs of Impactful Leadership framework. To explore how we can strengthen you and your municipality, visit haltingwinter.com.
Upcoming Events: Don't miss Seth Winterhalter as he keynotes the Missouri City and County Managers Association Spring Conference at the Margaritaville Resort. Register now at www.momanagers.org/191/Spring-Conference.
The MLDC The Municipal Leadership Development Circle (MLDC) is a community for city managers and administrators from around the country to find support personally and professionally as they lead thriving teams and communities. We're giving podcast listeners 20% off your subscription with a 7-day FREE trial to make sure it's the right fit for you. Visit the link below and use the coupon code "PODCAST" when you register today! --> JOIN HERE
Show Notes: David Cline: Undercover Cops, Crime-Ridden Hotels, and the Green River Killer Episode 166 of The HaltingWinter Podcast
Overview In this compelling episode of the HaltingWinter Podcast, Seth Winterhalter interviews David Cline, a retired city administrator and current affiliate associate professor at the University of Washington's Evans School of Public Policy and Governance. David shares his remarkable journey into city management from working with undercover narcotics officers to transforming crime-ridden neighborhoods as a city administrator. His career spans decades of public service, including roles at King County, the city of Burien, Lake Forest Park, and Tukwila. The conversation explores the purpose-driven nature of municipal work, the delicate balance between professional impact and family life, and how strategic leadership can transform communities for generations.
Episode Highlights:
Connect with David Cline:
Connect With Seth Winterhalter
About HaltingWinter Municipal Solutions: At HaltingWinter, our mission is to build stronger cities through stronger leaders by providing municipal leadership development services, rooted in the ABCs of Impactful Leadership framework. To explore how we can strengthen you and your municipality, visit haltingwinter.com.
The MLDC The Municipal Leadership Development Circle (MLDC) is a community for city managers and administrators from around the country to find support personally and professionally as they lead thriving teams and communities. We're giving podcast listeners 20% off your subscription with a 7-day FREE trial to make sure it's the right fit for you. Visit the link below and use the coupon code "PODCAST" when you register today! --> JOIN HERE
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