The Hard Truth About B2B eCommerce

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Diego Barrera is the head of professional services for Zonos, a SaaS platform that allows businesses to go international with their existing eCommerce store. Traditionally, international eCommerce was very hard to do well because you needed so many complex compliance pieces in place. Today, with Zonos, you can install their apps on your eCommerce store and be selling in new countries in a matter of days or weeks. We talk all things international eCommerce, and what to do or not to do when going international.

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Chase Clymer is the CEO and founder of Electric Eye, a Shopify-focused agency. Historically, Shopify was not viewed as a viable b2b eCommerce platform, and most companies would look at other options. Fast forward to 2023, Shopify now has better native b2b features and options for B2B businesses. Whether you want to build a separate b2b site or have it within the same b2c website, there are many ways to use Shopify for b2b, and the options are only improving. We talk about this and also what were seeing in the B2B industry.  

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Arno Ham has been at Sana Commerce for over 17 years and has seen the evolution of B2B eCommerce firsthand. Sana Commerce has developed into a robust B2B eCommerce provider for distributors, brands, and manufacturers looking to sell online that use Microsoft Dynamics or SAP. They have an ERP-first approach that allows them to use all the ERP data in real-time on the frontend of the eCommerce store, which is critical for B2B eCommerce.

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Isaiah Fritz is the CEO of a unique Amazon reseller company that focuses on actually buying the product from their partners instead of just charging them for services.

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Mark Simon is the VP of Strategy at Celigo, and has extensive experience at other companies scaling their business. At Celigo, they are building the future of automation and constantly working with B2B companies to modernize their infrastructure. Most B2B companies are way behind when it comes to automation and eCommerce, and they lack the expertise to implement an iPaaS solution like Celigo. Mark believes simply focusing on the key best practices like order entry is the place to start with automation.

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Jack Freeman is a partner at PeakSpan capital, a venture and PE firm focused on technology that impacts B2B businesses through SaaS, fintech, and more. He his actively investing and helping companies grow that are evolving the B2B ecommerce space such as Shiphawk, Sales Layer, and more. The B2B eCommerce market is still so new that there is a lot to accomplish in order to help modernize the market, and Jack is solely focused on investing in this. He brings expertise on both the vendor and client sides.

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Jason Hein is the Principal B2B Visionary at Bloomreach, and has extensive experience in B2B eCommerce. Jason B2B experience goes back to McMaster-Carr, where he eventually landed at Amazon, to develop their B2B offering. Having helped develop what is now the largest B2B eCommerce site in the world, Amazon, Jason went on to do consulting for distributors. He has extensive experience helping distributors with B2B eCommerce and helping them overcome the challenges they face.

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Tim Swindle is the CEO of Paddle Smash, a new CPG company. He previously exited a software company another CPG company he founded. Tim has extensive experience leveraging retail and using B2B sales to grow a business. We discuss the mix that retail plays in business and how to properly mix retail, eCommerce, and other channels. We believe a mix of channels is best and using eCommerce to facilitate those channels can be extremely effective and a huge competitive advantage.

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Hymie Zebede has been selling on Amazon for well over a decade now. At first, he used to do it himself and source products but quickly realized his skill was on the Amazon platform itself, and not sourcing products. He now partners with clients to help them sell better on Amazon. What he learned is that it's far more effective to narrow in on a handful of top products and get those listings to high volume, than to try and list thousands of products that barely get any sales. He can show you how to optimize your listing and make Amazon a massive channel versus just a small little piece of your business.

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