The High Stakes Customer

By Adrian Davis

High Stakes Customer with Adrian Davis is dedicated to elevating how leaders think, speak, and act when serving their most important customers. Guided by Adrian’s mission to teach the mindset and beha... more

· Business

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FAQs about The High Stakes Customer:

How many episodes does The High Stakes Customer have?

The podcast currently has 7 episodes available.

The High Stakes Customer episodes:

January 28, 2026 Champion from the Top
Adrian Davis emphasizes executive visibility and sponsorship. He shows how senior leaders can build feedback loops with the field, reinforce customer-centric decision-making, and embed customer success as an organizational value.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
...more
15min
January 26, 2026 Coach for Transformation
Managers become multipliers when they foster a culture of learning and collaboration. Adrian Davis illustrates how coaching across departments—sales, service, operations, and marketing—creates cross-functional alignment and continuous improvement.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
...more
16min
January 20, 2026 Measure What Matters
Adrian Davis shifts focus from lagging metrics to leading indicators, teaching leaders to measure the behaviors that drive success. By tracking engagement, insight generation, and proactive conversations, organizations evolve from reactive to predictive performance.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
...more
21min
December 19, 2025 Build Disciplined Habits
This episode moves from mindset to execution, emphasizing that reliability builds trust. Adrian reveals how consistent micro-habits elevate daily execution, replacing firefighting with strategic follow-through.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
...more
23min
December 09, 2025 Lead with Empathy and Insight
This episode moves from mindset to execution, emphasizing that reliability builds trust. Adrian reveals how consistent micro-habits elevate daily execution, replacing firefighting with strategic follow-through.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
...more
23min
December 02, 2025 Make the Customer the Hero
Using the Hero’s Journey as a metaphor, Adrian reframes customer relationships as collaborative quests. He challenges leaders to become guides who help customers overcome real-world villains—competitive threats, internal resistance, and market turbulence.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
...more
16min
November 24, 2025 The Six Principles of High Stakes Customers
Adrian Davis introduces the origins of the High Stakes Customer framework, sharing lessons from 30 years of experience managing complex, high-pressure relationships. This episode sets the foundation by exploring how the six principles emerged and why they are more relevant than ever.

Recorded by ROC Vox Recordin & Production, Rochester, NY www.rocvox.com
...more
23min

FAQs about The High Stakes Customer:

How many episodes does The High Stakes Customer have?

The podcast currently has 7 episodes available.