In this episode of HR, We Have a Problem, Teri Zipper and guest Tricia Shields, Chief Human Resource Officer at Naviant, discuss the critical intersection of technology within HR leadership. With over 15 years in both IT and HR, Tricia shares her unique perspective on how technology can transform HR departments and enhance cross-functional partnerships. They also discuss the challenges of maintaining up-to-date employee information across disparate systems, the role of strategic planning in HR tech adoption, and the increasing influence of AI in streamlining HR functions. The conversation also covers emerging trends in employee development technology and the importance of connectivity across platforms

Key points covered include:

↪️ HR technology adoption requires strong partnerships both internally (with IT departments and executives) and externally (with vendors, HR networks, and technology communities)

↪️ Organizations often struggle with multiple systems containing employee data (average of 11 different sources of record), highlighting the need for better integration and connectivity between HR tools

↪️ Employee development technology remains a gap in the HR tech landscape, particularly in creating comprehensive solutions that connect performance management, career pathing, learning content, and skills development

↪️ HR professionals should start their technology transformation by identifying paper-based or disconnected electronic processes that could be digitized or automated, rather than being intimidated by the scope of change

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

In this episode of HR, We Have a Problem, Teri Zipper is joined by guest Jennifer Congdon, Chief Human Resources Officer at M Financial Group. Drawing from her extensive experience in tech, aerospace, and manufacturing, Jennifer shares insights on building effective HR strategies and fostering a people-centered culture. She discusses the power of structured change management, continuous improvement, and provides practical advice on leveraging cross-functional relationships and process rigor to drive business success.

Key points covered include:

↪️ Building authentic connections across organizational hierarchies transforms resistance into partnership, creating natural champions for change at every level.

↪️ Strategic stakeholder engagement isn't just about initial buy-in—it's about creating sustainable feedback channels that turn employees into active participants in the change journey.

↪️ Change initiatives must be anchored in measurable business outcomes, with special attention to how complex organizations require tailored approaches for different departments and teams.

↪️ HR's effectiveness stems from being business partners first—immersing in operations, understanding pain points, and shaping people strategies that directly impact company goals.

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

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Teri Zipper

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Jennifer Congdon

LinkedIn

M Financial Group

Twitter | LinkedIn

In this episode of Spilling the Tea on HR Tech, Stacey Harris and Cliff Stevenson deliver breaking news and insights from both the UKG Aspire and Dayforce Discover 2024 conferences. They discuss significant leadership changes at UKG, including the appointment of Arlen Shenkman as President and CFO, and analyze what these moves mean for the industry. This conversation also breaks down EQT’s acquisition of PageUp and ServiceNow's latest strategic moves in operational technology. 

Key points covered include:

↪️ Jennifer Morgan’s first Aspire conference as UKG helm CEO alongside new President, GTM Rachel Barger and announce new President/CFO Arlen Shenkman – a leadership shakeup that signals aggressive enterprise growth plans given Arlen’s enterprise software pedigree from SAP and Boomi.

↪️ EQT's PageUp acquisition highlights private equity's growing interest in Asia-Pacific HR tech, where regional expertise is key to capturing emerging market opportunities.

↪️ ServiceNow reports 23% year-over-year subscription growth and acquires Mission Secure, indicating expansion beyond traditional HR tech boundaries.

↪️ LinkedIn enters the AI recruitment space with its first hiring assistant, marking a significant shift toward automation in an industry historically driven by human judgment.

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2024-25 HR Systems Survey White Pape 

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Stacey Harris

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Cliff Stevenson

Twitter | LinkedIn | Bluesky

Send us a text

In this episode of The brndBrief podcast, we speak with Joe Weinlich, CMO/Strategist of Weinlich Works, about evolving brand strategy trends and effective marketing approaches. 

Joe shares insights from his extensive experience working with both large corporations like Microsoft and smaller clients through his fractional CMO services. The conversation explores how brand strategies have evolved toward simplicity in response to shorter attention spans and increasing market noise, while also diving into the impact of AI on marketing and the importance of internal brand alignment. 

Key Points:

📌 Brand strategy is shifting toward extreme simplicity to cut through market noise, with B2B brands following the simplified approach traditionally used by major consumer brands like Nike and Coca-Cola

📌 HR departments represent an overlooked marketing opportunity - integrating brand messaging into recruitment, onboarding, and internal communications can strengthen overall brand effectiveness

📌 While AI tools can assist with marketing tasks, they currently produce generic content that requires human strategic oversight to provide real value to clients

📌 The fractional CMO model is growing as a way for smaller companies to access high-level marketing strategy without the cost of a full-time executive, though the role's scope is still being defined in the industry

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Guest Information

https://www.weinlickworks.com/

LinkedIn

@jweinlick

In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and Jim Gill, CEO of ZeroedIn, delve into how his 20+ years in HR tech is driving ZeroedIn to new heights. Jim walks listeners through the evolution of HR tech, then shares how ZeroedIn’s innovative approach helps organizations make the most of data from multiple sources to gain actionable people and business insights. The conversation also highlights the importance of navigating the strict compliance needs of industries like government, healthcare, and finance.

Key points covered include:

↪️ ZeroedIn’s new analytics platform offers a 360-degree view of workforce data through seamless integration, predictive analytics, and generative AI, all while maintaining robust security and compliance.

↪️ How ZeroedIn tailors its solutions to meet customers where they are in their analytics journeys, providing the right services to ensure ROI and success, recognizing that data maturity and resources vary widely.

↪️ The ongoing challenge of consolidating data from multiple sources into usable formats, a critical hurdle for organizations of all sizes.

↪️ The value of meaningful analytics for organizations facing major workforce challenges, such as large-scale recruitment, reskilling, and preparing for demographic shifts, to make informed, cost-effective decisions.

↪️ The significance of ZeroedIn's work toward obtaining FedRAMP (Federal Risk and Authorization Management Program) authorization, crucial for organizations with high security and compliance needs. 

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

*This episode is sponsored by ZeroedIn. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

Instagram | Twitter | LinkedIn

Stacey Harris

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Jim Gill

Twitter | LinkedIn

ZeroedIn

Twitter | LinkedIn

In this episode of HR, We Have a Problem, Teri Zipper along with special guests Susan Richards, Founder of Sapient Insights Group and Marc Moschetto, Founder and CEO of KickMotor, discuss the complex interplay of external global events and their impact on HR and organizational management. They explore how to better support teams through both high-stakes growth and quieter times, emphasizing the importance of empathy, flexibility, and proactive planning.

Key points covered include:

↪️ Organizations face heightened uncertainty with economic fluctuations, global events, and emerging technologies.

↪️ Adaptive leadership and open communication are critical to sustaining employee trust and engagement.

↪️ Effective change leadership requires empathy, proactive support, and consistent follow-through in actions to align with team motivations.

↪️ Embedding change management into everyday practices cultivates a culture where adaptation becomes second nature for the entire organization.

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

Instagram | Twitter | LinkedIn

Teri Zipper

Instagram | Twitter | LinkedIn 

Susan Richards

Instagram | Twitter | LinkedIn

Marc Moschetto

LinkedIn

In this episode of Spilling the Tea on HR Tech, Cliff Stevenson and Teri Zipper discuss the upcoming release of Sapient Insights Group’s 27th Annual HR Systems Survey Report, ADP's recent acquisition of Workforce Software, a new CMO at iCIMS, Paylocity's integrated headcount planning solution, and Workday’s new AI initiative, Illuminate. The conversation also touches on the complexity of accurate headcount tracking for mid-sized and large organizations, analyzing the challenges in defining "employee" amidst various workforce structures.

Key points covered include:

↪️ Sapient Insights Group is releasing its 27th Annual HR Systems Survey Report on October 31st, highlighting key industry trends.

↪️ ADP’s acquisition of Workforce Software is expected to enhance workforce planning capabilities for complex, highly regulated organizations.

↪️ Workday’s Illuminate introduces specialized AI agents for recruiting, expenses, succession, and process optimization, streamlining business operations.

↪️ Paylocity introduces an integrated headcount planning tool, enhancing workforce data centralization.

↪️ Human Resource Executive® and HR Technology Conference & Exposition® change their brands to HR Executive™ and HR Tech™, respectively.

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

Instagram | Twitter | LinkedIn

Teri Zipper

Instagram | Twitter | LinkedIn 

Cliff Stevenson

Bluesky | Twitter | LinkedIn 

In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and guest Jim Gill, CEO of ZeroedIn, explore how his 20-plus-year career in HR-related technology is helping him take ZeroedIn to the next level. Jim first takes listeners through a quick history of learning and HR-related tech innovations. He and Stacey then discuss how ZeroedIn is “meeting customers where they’re at” through a combination of software and services to better utilize data from multiple sources for people and business insights. Throughout the conversation, Jim and Stacey emphasize the rigorous compliance requirements of government agencies, as well as those for other industry segments such as healthcare and finance.

Key points covered include:

↪️ ZeroedIn’s new analytics platform which promises customers a 360-degree view of workforce data through seamless integration of multiple data sources, predictive analytics, and generative AI – all while ensuring strict security and compliance. 

↪️ The importance of “meeting customers where they’re at” in their analytics journeys and providing the supporting services to ensure actual success and return on their investments. Because people skills, resources, and data maturity vary so greatly, a one-size-fits-all approach to analytics never works.

↪️ Consolidating data from multiple sources into a usable format remains one of the biggest challenges for organizations of all sizes and types. 

↪️ Meaningful analytics are especially important for those organizations with critical workforce challenges – such as recruiting large numbers of employees, reskilling workers, or preparing for major demographic shifts – in order to make smart, cost-effective decisions. 

↪️ Why ZeroedIn’s work on obtaining full FedRAMP (Federal Risk and Authorization Management Program) authorization is important for organizations with high security and compliance requirements.

Special announcement! Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

*This episode is sponsored by ZeroedIn. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

Instagram | Twitter | LinkedIn

Stacey Harris

Instagram | Twitter | LinkedIn

Jim Gill

Twitter | LinkedIn

ZeroedIn

Twitter |

Send us a text

In this episode of HR, We Have a Problem, host Teri Zipper and leadership expert Ashley Goodall discuss the complexities of change management in organizations and its impact on employees. Ashley shares insights from his latest book, The Problem with Change, arguing that constant change, though often praised, may be detrimental to both employees and business outcomes.

Their conversation sheds light on the widening gap between employee performance and organizational transformation, highlighting the critical role of HR in championing employee needs while strategically aligning with broader business goals.

Key points covered include:

↪️ Achieving long-term sustainability requires organizations to prioritize employee well-being alongside financial success, as neglecting this balance can lead to significant challenges.

↪️ Creating a workplace environment that fosters predictability and control is crucial for enhancing employee security and sustaining productivity.

↪️ HR professionals should champion evidence-based strategies to boost performance, moving beyond a dependence on technology and external systems alone.

↪️ There remains a critical gap between performance science and its practical application in the business realm, particularly in compensation practices.

Special announcement!  Without proper leadership, organizational changes can have a negative impact on employee morale, business performance, and shareholder value. That’s why we created Navigating Change with Confidence – a cohort-based, collaborative learning program. The first session gets underway in January, but you can save hundreds off the program price if you register before the end of the month. Click here to learn more.

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

Instagram | Twitter | LinkedIn

Teri Zipper

Instagram |  Twitter |  LinkedIn 

Ashley Goodall

Twitter | LinkedIn

Send us a text

In this special episode* of Spilling the Tea on HR Tech, Stacey Harris and guest Jessica Griffin,  Vice President of Global Product Management at UKG, give a behind-the-scenes look at UKG’s global payroll and workforce management solutions, focusing on how they serve multinational organizations. The conversation touches on the company’s recent innovations, including the expansion of their One View platform, and how global compliance is becoming a key area of focus.

Key points covered include:

↪️ UKG expands its global payroll platform, One View, to better serve multinational organizations - allowing for more efficient and compliant payroll processing across various countries.

↪️ The seamless integration of time management and payroll systems remains essential for global customers, ensuring efficiency and compliance.

↪️ UKG’s Great Place to Work Hub empowers companies to boost employee engagement and retention through data-driven insights.

↪️ AI-powered features embedded in UKG’s platforms are driving smarter solutions, particularly for small and mid-sized businesses, enhancing productivity and decision-making.

Special announcement!  Fostering a more inclusive and positive culture in a workplace of constant change is hard and messy but not impossible. In our in-depth and collaborative learning program, we break it down. Join Navigating Change with Confidence, a cohort-based immersive program launching in January 2025. Click here to learn more.

*This episode is sponsored by UKG. 

Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

Instagram | Twitter | LinkedIn

Stacey Harris

Instagram | Twitter | LinkedIn

Jessica Griffin 

LinkedIn

UKG

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