The HR L&D Podcast

Nick Day is joined on The HR L&D Podcast sofa by Caroline Drake, Chief People Officer at Award-winning payroll and HR solutions provider, Zellis!

For those not familiar with Zellis, here is a snapshot of the business in numbers

• They pay 5 million employees every month

• £28 bn+ pounds are paid out each year through their Managed Payroll Services

• And over 29% of the FTSE 100 are Zellis customers

These numbers also provide Zellis with access to big data. And, as part of the Zellis vision, which is to be a leader in pay, reward, analytics, and people experiences, they decided to develop a report, in cooperation with the Economist, that was focused on diversity data to determine what it is that is holding back progress in delivering effective, data-led DEI campaigns.

And if you are wondering why a company, largely focused on payroll, decided to commission research on DEI data collection – stay tuned because you are about to find out!

Let’s just say, the results are fascinating!

1. What what the inspiration behind the “Time to Act: Seven principles for effective DEI data gathering” report?
2. The research report indicates that there is a Diversity Data deficit. What does it mean?
3. Why is trust in the employer seemingly so important in making employees comfortable in share data?
4. How can companies maintain sensitivity while categorising characteristics?
5. How willing were employees to provide data in aid of ED&I programmes?
6. How can companies make better use of the data they collect from their employees?
7. Why did a company largely focused on payroll commission research on DEI data collection?
8. In terms of the findings, what were the Seven principles any company can apply to improve DEI data gathering going forward?

• Caroline Drake's LinkedIn Profile: https://www.linkedin.com/in/caroline-drake-6853a117/
• Zellis Website: https://www.zellis.com/
• Time to Act: https://solutions.zellis.com/time-to-act
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Nick Day from JGA HR Recruitment is joined on the HR L&D Podcast by Margaret Ochieng who is a Business Psychologist, a Diversity & Inclusion consultant and founder at “The Inclusive Village”, where she designs workplace solutions that enable people and organisations to adopt “a village culture approach to inclusion”.

Nick and Margaret team up to provide expert guidance on the importance of a diverse recruitment strategy, in addition to the benefits of having one.

Margaret’s approach to D&I helps individuals and organisations to identify and remove barriers to inclusion, performance and creativity posed by silos, “clans” and “tribes” that often emerge explicitly or implicitly in social groups including workplaces.

Movements such as the #MeToo movement, the more recent #BlackLivesMatter movement and repeated reports of entrenched diversity shortcomings at the top levels of business have highlighted that considerable work still needs to be done when it comes to developing work environments that are fit for purpose in relation to encouraging and promoting diversity and inclusion.

Many studies behind current recruitment strategies highlight weaknesses that need to be addressed if businesses want to improve their processes for attracting and retaining diverse talent.  Many of these processes are embedded in the cultural values, strategies, and behaviours of organisations.  Margaret Ochieng and Nick Day discuss 10 Strategies to Improve Recruitment Diversity Post-Pandemic and explore why it is essential businesses and talent leaders recognise the value behind building a robust diversity recruitment strategy.

By publishing this podcast, we hope we can help businesses and talent leaders to recognise the value behind building a robust recruitment diversity strategy.

1. Biases
2. War on Talent
3. Diversifying Talent Pools
4. Realignment and Evolution
5. Visionary Leadership
6. Be Vulnerable
7. Reap the Benefits
8. Opportunities
9. Be Non-Performative
10. Transparency and Accountability

• Website: https://www.inclusivevillage.com/
• Margaret Ochieng Blog Article referred to in this episode: https://www.linkedin.com/pulse/what-do-i-really-want-rest-my-life-million-dreams-margaret-ochieng/
• Margaret Ochieng's LinkedIn Profile: Margaret Ochieng
• JGA HR recruitment Services (HR & Payroll Recruitment Services)
• Nick Day - [email protected] (Contact the HR L&D Podcast Host)
• Nick Day: Linkedin Profile

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Nick Day is joined on The HR L&D Podcast sofa by Organising and Productivity expert, Julie Morgenstern, founder of Julie Morgenstern Enterprises.

Julie is also a New York Times best-selling author of a number of books including Organizing from the Inside Out, which aims to help everyone to organise their lives more effectively!

In fact, for over 30 years, Julie has been teaching people all around the world and at all stages of life how to overcome disorganization to achieve their goals.

Now as we watch companies transition back into the office, or at the very least, new ways of working, many companies, hiring managers and HR leaders are being forced to navigate new obstacles created by the pandemic, from preventing employee burnout to finding ways to re-engage their workforces after so much time on Zoom.

Thanks to her impactful insights and her unique Inside Out approach, Julie has shared her expertise on countless TV and radio shows including The Oprah Winfrey Show, CNN, The Today Show and Good Morning America and she has been quoted and featured in publications including Forbes, Cosmopolitan, Time Magazine, The New York Times, Self, and the Wall Street Journal.

1. The Inside Out System
2. How to prevent employee burnout
3. How to re-engage workforces after so much time on Zoom!
4. The Fear of Logging Off (also known as FOLO)
5. How employees can reclaim work-life balance?
6. How can companies seize the moment
7. How to create a real “time culture” inside organisations
8. How time-stretched leaders can recalibrate work cultures
9. How we can all become “Time Leaders”
10. We find out more about Julie's bestselling books Organizing from the Inside Out, Time Management From The Inside Out and one that really stood out for me, which is Never Check Email in the Morning?

• Julie Morgenstern's LinkedIn Profile: https://www.linkedin.com/in/juliemorgenstern/
• https://www.juliemorgenstern.com/
• https://www.juliemorgenstern.com/books
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Listen on Podbean

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Nick Day is joined on The HR L&D Podcast sofa by Dr. Robin Rosenberg is the CEO and Founder of liveintheirworld.com and she is a clinical psychologist and textbook author who has had both psychotherapy and executive coaching practices in the San Francisco Bay Area and New York City. She is also author of the best-selling book, The Psychology of Superheroes

Robin is board certified in clinical psychology and is an Assistant Clinical Professor at the University of California in San Francisco and she is also the author of a number of psychology books including Superhero Origins: What Makes Superheroes Tick and Why We Care.

Robin has been interested in virtual reality (VR) for years, and was the lead author of a study to investigate using “VR for good.” She has combined her interest in immersive technologies with her coaching and clinical experiences to foster in employees a deeper understanding of how and why other people may feel slighted or marginalized, and how to approach such interactions differently.

After decades with successful psychotherapy and coaching practices, Robin founded Live in Their World, which combines the science of psychology and emotional and cognitive learning, with immersive virtual reality and online learning and Live in Their World is committed to addressing incivility and demographic-based bias, such as that related to race/ethnicity and gender, to help create workplaces that are more respectful for all.

1. What got you interested in exploring bias, diversity, equality, and inclusion (DEI)?
2. How does your background as a psychologist influence the work you are doing with Live in Their World?
3. Can you tell me more about bias & discrimination and what can be done by businesses to overcome it?
4. Live in Their World utilises virtual reality as part of its program, especially as it can be used to help understand bias – can you tell us more about this?
5. You have also written a book titled The Psychology of Superheroes and a paper titled Virtual Superheroes: Using Superpowers in Virtual Reality to Encourage Prosocial Behaviour. Can you tell us a little more about your motivations behind these and your findings?
6. What have been some sustaining moments since you founded Live in Their World?
7. What was the impact of COVID-19 on your business?
8. Do you think remote work will remain feasible after the pandemic is over?
9. What are likely to be the most challenging aspects in having a remote or hybrid workforce?

• Website: https://www.liveintheirworld.com/
• LinkedIn Profile: Dr. Robin Rosenberg
• White Paper: Best Practices for Giving and Receiving Feedback
• Send your questions to Robin: https://www.liveintheirworld.com/dearrobin
• The Psychology of Superheroes: An Unauthorized Exploration (The Psychology of Popular Culture Series)
• Fundamentals of Psychology in Context
• Brookie Cookie Bookie: A children’s book about friendship, acceptance and celebrating our differences
• Abnormal Psychology by Robin Rosenberg (2014-02-07)
• Superhero Origins: What Makes Superheroes Tick and Why We Care
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Nick Day is joined on The HR L&D Podcast sofa by Claire Chandler, President & Founder of Talent Boost!

Now, with more than half of new leaders failing within their first 18 months due to a lack of preparedness, Claire Chandler is a qualified HR leadership expert who helps companies implement a repeatable, scalable system that turns new leaders into performance accelerators by helping them to find their "Why".

Claire fixes the “plug and pray” method of deploying talent so that companies can become revenue-generating machines.  Sometimes this can involve substituting what businesses perceive to be the "best" talent for the right talent!

The President and Founder of Talent Boost, Claire leverages over 25 years of experience in people leadership, human resources, and business owners to boost leadership alignment and effectiveness. She has extensive expertise in organizational effectiveness, executive coaching, leadership development, communication strategy, employment branding, succession management, employee onboarding and engagement, talent pipelines, and strategic planning.

Claire is also the author of The Whirlpool Effect: Inspire the FLOW that Boosts Company Performance and co-author of Leading Beyond A Crisis: A Conversation About What’s Next.

1. Claire, tell us about yourself and your experience that has led you to where you are today?
2. How can people become performance accelerators, to be more prepared?
3. How can "finding your why" help leaders boost performance?
4. In your latest book, you state that many leaders fail at an alarming rate because they trip over the same 3 land mines. What are they and why do so many leaders fail?
5. How can companies find the best candidates for their leadership roles?
6. Is there a disconnect between HR and the people they are placing in leadership roles?
7. What is one action L&D professionals can take today to help leaders succeed?
8. Why do you think “Finding your why” is so important from a leadership perspective?
9. You recently published a new book, The Decision Dashboard. What is it all about?

• Website: www.clairechandler.net
• LinkedIn Profile: Claire Chandler
• To book a discovery call: DiscoveryWithClaire.com
• The Decision Dashboard: samcart.com/products/the-decision-dashboard
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Listen on Podbean

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Nick Day is joined on The HR L&D Podcast sofa by Barry Harper, CEO and Founder Nvolve Group which is a digital platform that leading organisations use to maximise the full potential of their remote and often distributed workforces.

Barry is a Digital Transformation expert who is passionate about supporting clients to help them accelerate their specific Digital Transformation Journeys, which he does by focusing on driving Positive Business Outcomes from reducing costs and workloads to improving productivity and the overall Employee Experience.

1. What does Digital Transformation in Learning and Development mean to you?
2. How has Nvolve helped organisations with deskless and distributed workforces digitally transform their Learning and Development?
3. What is the ENPS or Employee Net Promoter Scores and why is it a critical component for advancing employee engagement and experience?
4. What does Digital Transformation mean to your customers at Nvolve?
5. Can you give any examples of how HR leaders can link the “Spend” side of a Digital Transformation back to “money”?
6. What are the key metrics that HR leaders should focus on when looking at the value side of the Digital Transformation equation?
7. What are the potential risks/problems and Implications an HR Director should also consider when they embark on a digital transformation journey?
8. What advice can you give to HR leaders to help them ensure employees feel more involved and engaged in the transformation outcomes?

• Website: https://nvolvegroup.com/
• LinkedIn Profile: Barry Harper
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Jes is an all-around HR go-getter with 10+ years in HR, recruitment, DEI, and L&D in both a full time and consulting capacity. She is currently Co-Founder of The Rise Journey, an HR strategy and organizational culture consultancy.

Her goal is to create fundamental change in People Operations. As Co-Founder and COO of The Rise Journey, she operationalizes DEIBA (diversity, equity, inclusion, belonging, and accessibility) strategies as part of building foundational and sustainable organizational culture. She works to empower inclusive, diverse, equitable, and accessible workplaces for all employees.

Jes is focused on hands-on engagement, real-world experiences, and communicating successes and struggles in personal and professional realms. Her talks and workshops are engaging, transparent, and relatable, with action-oriented takeaways. Her focus areas include: Career development, Invisible disability advocacy, Imposter syndrome, Diversity recruitment and engagement strategies, and Women in tech.

1. How do you build in DEI to all aspects, policies, and procedures to ensure an equitable business?
2. What does it mean to recruit for ‘diversity’ and does it matter if your culture isn’t ready?
3. When thinking about diversity in the workplace, what are some under-advocated groups?
4. What are some sustainable step-by-step approaches to changing a culture for the long term, not just to ride the DEI wave?
5. What are some tips on building Inclusion and belonging in the remote world?

• Jes Osrow's LinkedIn: https://www.linkedin.com/in/jesosrow/
• The Rise Journey website: https://www.therisejourney.com/
• The Rise Journey LinkedIn: https://www.linkedin.com/company/therisejourney/
• The Rise Journey Twitter:https://twitter.com/TheRiseJourney
• The host of The HR L&D Podcast – LinkedIn Profile:Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Listen on Podbean

Other resources mentioned: 

• Promo: 10% off a Rise Lunch & Learn - Explore 60+ sessions: https://www.therisejourney.com/lunch-and-learn
• Dreamers and Doers Network: https://www.dreamersdoers.com/
• Common Future 4 Day Workweek Experiment: https://medium.com/commonfuture/4-day-work-week-1b8ffde4db6
• Chronically Capable: https://www.wearecapable.org//
• Unhidden Clothing: https://unhiddenclothing.com/
• Diversability: https://mydiversability.com/

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Nick Day is joined on The HR L&D Podcast by Bryan Seely!

Bryan is someone who has advised the White House and is the only hacker and speaker who has successfully wiretapped the United States Secret Service and the FBI!

Later that year same year, my guest also de-anonymized the highly valued mobile app, Secret, which put him on the front page of Wired.com, CNNMoney, CNET, Forbes, and the Washington Post — all in the same day!

Seriously!

That is because Bryan is a world-famous Security Keynote Speaker, Ethical Hacker, Author and Former US Marine who is joining us today to talk about the importance of cyber security.

Bryan is passionate about fighting for consumers rights, privacy and educating the public about how to stay safe in a constantly changing technology landscape. He currently lives in Seattle with his 2 children and he now freelances as a cybersecurity consultant and advises John McAfee and his company MGT.

Now with 81% of UK SMEs confirming that they had suffered a data breach or cyber-attack, with a considerable two in five (37%) admitting they had suffered multiple breaches – I was compelled to invite Bryan to the show – because Payroll in particular, is a department that is extremely vulnerable to cyber-attacks.

1. Bryan, you became one of the world’s most famous hackers in 2014 – can you tell our listeners why?
2. I understand the Secret Service called you a hero and praised your courage and integrity – What's the story?
3. In the world of HR, why are we seeing increases in phishing scams, ransomware attacks, cyber fraud, recruitment scams and corporate espionage?
4. For HR leaders, cyber and data security is a critical concern. With departments so vulnerable to attack, what can be done to better protect data?
5. How likely is it that one of our listeners suffers a ransomware attack (spoiler alert: it is higher than you think)!
6. What is going on inside the mind of a potential hacker or Cybercriminal?
7. How do hackers decide who to attack and when?
8. What are the key questions you would want to ask your software provider to give you the confidence that the employee data is secure?
9. What advice would you give to help HR departments protect themselves and their employees from scam and phishing attempts?
10. Why should HR and Talent Leaders be wary of fake LinkedIn profiles and how they can identify one?
11. Cyber Fraud: The Web of Lies (available on Amazon) - we find out more about this best-selling book (and why everyone should read it)!

• Bryan Seely's LinkedIn Profile: https://www.linkedin.com/in/bryanthemapsguy/
• Bryan's website: https://www.bryanseely.com/
• https://www.youtube.com/watch?v=U3DSRWwgCoE
• Cyber Fraud: The Web of Lies
• List if Data Attacks
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment
• Listen on Podbean

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening, folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Nick Day is joined on The HR L&D Podcast sofa by Ama Afrifa-Tchie, Head of People, Wellbeing & Equity at Mental Health First Aid (MHFA) England!

Ama has championed diversity and inclusion with different industries such as Startups, Tech, Professional services, Legal, Financial services, Media & Entertainment. Ama is a valiant cultural builder, who’s specialism spans across people experience, workplace culture, diversity & inclusion, mental health and wellbeing, and corporate responsibility.

She is experienced in leading the design, analysis, and implementation of people-centric products/services, inclusion & wellbeing initiatives. She is a Fellow of The Royal Society for the encouragement of Arts, Manufactures and Commerce.

1. Firstly, can you tell us a bit about your background and how you got into your role today?
2. WFH one year on – what’s the mental health impact? Is it time WFH had its own performance review?
3. With poor mental health rates soaring – is WFH a help or hindrance for our wellbeing?
4. What can employers do to best support employees as WFH continues?
5. Business leaders have faced tough decisions around furlough, redundancies and the nature of their business – how can leaders ensure they protect their own mental health?
6. Why is it so vital to lead from the front, and protect your own mental health, to ensure a happier and healthier workforce overall?

• Website: https://mhfaengland.org/
• LinkedIn Profile: Ama Afrifa-Tchie
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Nick Day is joined on The HR L&D Podcast sofa by Andrew Freedman, who for over 25 years, has been a driving force in designing strategies that provide global leaders with the foundations required to transform business growth.

Andrew’s goal is to use his insatiable passion for human performance to inspire new generations of business leaders with the art and science of creating and executing successful, people-focused business strategies, which has led him to co-authoring the book:

Thrive: The Leader's Guide to Building a High Performance Culture – something we will be finding out more about during the course of this podcast!

1. What does a "high-performance culture" mean?
2. Understanding “Exemplary Performance Systems”in more detail.
3. Discover the blueprint for building a high-performance culture
4. How to create clarity and alignment around what high performance looks like
5. What inspired Andrew to write the book, THRIVE, The Leader's Guide to Building a High-Performance Culture?
6. How can the Role Excellence process help leaders to replicate higher levels of performance at scale?
7. Waht are the key THRIVE accelerators that can help leaders to achieve high-performance success?
8. What role does mindset, resistance, and resilience play within a high-performance culture?

• Blog: http://shiftthework.com/blog/
• Twitter: @Afreedmanthrive
• Website: thrive.shiftthework.com
• Facebook: https://www.facebook.com/afreedmanthrive   
• LinkedIn Profile: Andrew Freedman
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!