The HR L&D Podcast

Nick Day is joined on The HR L&D Podcast sofa by Tina Clements!

Tina Clements is a high energy, hands-on performance feedback expert, keynote speaker, author, coach, facilitator, entrepreneur.com contributor and successful leader. Before launching the BMW Group Joint Venture, The Retail Performance Company, LLC (rpc) in 2013, she worked for 10+ years within BMW and has been in the Learning & Development industry since 1996.

Throughout her career, she has held leadership positions such as Vice President, Operations Manager, and Training Manager.

Now, believing that a company’s success is directly related to the engagement of its people, Tina excels at moving businesses forward and motivating and growing talent.

Today we are going to talk about the importance of giving performance feedback; and to bring it more relevance, especially as we move into a more remote way of working.

Tina is also author of the book - The ART of Facilitation: Communicate So They Remember

1. Why don’t leaders give feedback?
2. When should one give feedback?
3. How do you handle conflict – what if someone pushes back or, even gets angry/yells/aggressive?
4. What about today – during covid – when the world is working remotely? Is giving feedback still important? How does one deliver feedback remotely?
5. What happens when an employee objects to your feedback?

• Website: https://www.rpc-partners.com/
• To Purchase a copy of Tina Clements' Book, click this link (Amazon) - The ART of Facilitation: Communicate So They Remember
• LinkedIn Profile: Tina Clements
• If you want to learn more about learning and development, you can check HR training focused on L&D to keep up with latest practices!
• The host of The HR L&D Podcast - LinkedIn Profile: Nick Day
• Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon!

Developing Elite Business Performance with Graham Ravenscroft #36

Nick Day is joined on The HR L&D Podcast sofa by Graham Ravenscroft, England Athletics National Coach and Lead Business Performance Coach at human resources and learning and development support businesses, Gateway HR!

Graham is not just an elite business performance coach, he is also someone who has also supported the development of athletes at every major global championship, including the London Olympics!  Alongside his business coaching, Graham has worked for England Athletics as a National Coach Mentor for High Jump, where he also develops the skills and experiences of coaches on the National Coach Development Programme to help develop the UK’s best athletics coaches.

During the past 7 years, Graham has also been providing coaching support across many areas of business performance, where he has helped companies to develop a culture of excellence within performance by utilising goal setting, strategic planning, leadership coaching and team building, to maximise team and corporate performance.

Graham also possesses a Level 5 Diploma in Stress management and regularly delivers training on resilience as well as on recognising the signs and symptoms of stress and also how to manage both workplace conditions and people to minimise the risks – something I am sure we can all benefit from following the challenging circumstances COVID-19 has thrust us under during the past 18 months.

In this “Developing Elite Business Performance” episode with Graham Ravenscroft on The HR L&D Podcast, we also explore:

* Graham's background in developing elite business performance and some of his career highlights?

* We define what resilience in the workplace means with examples of where Graham has witnessed resilience in people, teams and organisations.

* We discover how can a lack of resilience negatively impact people and performance.

* We learn what the focus areas are that can help build resilience.

* What explore what Graham considers to be some of the defining characteristics and behaviours of “high performance”?

* After 30 years working for Northamptonshire Fire and Rescue Service supporting an operational fire station in Kettering, we find out how Graham honed his skills to lead teams in very dynamic, incident response related environments.

* We also talk about his experience coaching the UK finest athletes in his role as a National Coach for England Athletics.

Links highlighted in this “Developing Elite Business Performance" episode are included below:

* Website: https://www.gatewayhr.com/

* LinkedIn Profile: Graham Ravenscroft

* The host of The HR L&D Podcast - LinkedIn Profile: Nick Day

* Leading HR Recruiters: JGA HR Recruitment

* Listen on Podbean

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

The Speed of Trust & HR Leadership with Stephen M. R. Covey #35

Nick Day is joined on The HR L&D Podcast sofa by Stephen M. R. Covey!

Stephen M. R. Covey is the New York Times and #1 Wall Street Journal bestselling author of “The Speed of Trust: The One Thing That Changes Everything”, which has been translated into 22 languages and has sold over 2 million copies worldwide.

He is also the co-author of the #1 Amazon bestseller Smart Trust.

Stephen brings to his writings the perspective of a practitioner, as he is the former President & CEO of the Covey Leadership Center, where he increased shareholder value by 67 times (from £2.4 million to £160 million) and grew the company to become the largest leadership development firm in the world.

A Harvard MBA, Stephen co-founded and currently leads FranklinCovey’s Global Speed of Trust Practice.

He serves on numerous boards, including the Government Leadership Advisory Council, and he has been recognized with the lifetime Achievement Award for “Top Thought Leaders in Trust” from the advocacy group, Trust Across America/Trust Around the World.

Stephen is a highly sought-after international speaker, who has taught trust and leadership in 55 countries to business, government, military, education, healthcare, and NGO entities.

In this “The Speed of Trust & HR Leadership” episode with Stephen M. R. Covey on The HR L&D Podcast, questions asked include:

* Developing trust is going to be the key subject for today’s podcast and I think it is especially relevant for those working in senior leadership or HR-related positions right now as organisations strive to maintain engagement, relevancy and stay ahead of the digital curve. So is trust a learnable skill?

* You say in your book that “Trust is a hard-edged, economic driver” – what do you mean by this?

* What HR initiatives do you see trust impacting the most?

* Is trust earned or is trust given?

* You say in your book that “Trust is the new currency of our interdependent, collaborative world” – is it possible then to restore trust when it has been lost?

* You have a chapter in the book which talks about how “Families are organisations too” – I love this concept. We spend more time at work than with our own families, so can you bring this concept to life for our listeners in relation to Trust?

* Right now as many businesses evolve to working from home models of management, which requires trust for them to work optimally, what are the four questions you like to ask organisations that you state in your book, often result in “A-Ha” moments as a result!

* Where is leadership going?

* What’s the next “big thing?” in the world of HR and Learning & Development?

Links highlighted in this “The Speed of Trust & HR Leadership ” episode are included below:

* Website: https://www.franklincovey.com/

* Speed of Trust Audio Book

* Get the Book – The Speed of Trust

* https://www.speedoftrust.com/

Investing & Integrating HR Tech with Robert Hicks #34

Nick Day is joined on The HR L&D Podcast sofa by Robert Hicks, Group Human Resources Director at Reward Gateway!

Reward Gateway is an employee engagement platform. The business has over 1,800 clients using products to attract, engage and retain the best employees.

Robert is the lucky custodian of the People & Experience teams at Reward Gateway. He is responsible for all of their people worldwide across numerous teams and departments, including Employee Engagement, Learning & Development, Reward & Benefits, Diversity & Inclusion, Office Experience, People Ops, Internal Communications and Recruitment. Basically, anything and everything people related!

Today Robert Hicks, Group Human Resources Director at Reward Gateway joins Nick Day on the HR L&D Podcast sofa to talk about HR tech, employee wellbeing, reward programmes and Diversity and Inclusion.  Listen to this episode to discover why all firms should be considering investing in HR innovation and technology – not just the big brands!

In this “Investing & Integrating HR Tech” episode with Robert Hicks on The HR L&D Podcast, we also explore:

* When did Tech and HR really start to get integrated?

* Why does tech helps HR?

* What are some future tech innovations that you are excited about and those that you are not?

* How will technology will help in D&I for HR?

* Will this help all firms, or will it be focused on big firms only?

Links highlighted in this “Investing & Integrating HR Tech” episode are included below:

* Website: https://www.rewardgateway.com/uk

* LinkedIn Profile: Robert Hicks

* The host of The HR L&D Podcast - LinkedIn Profile: Nick Day

* Leading HR Recruiters: JGA HR Recruitment

* Listen on Podbean

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like! You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon

HR, Performance, & Attention to Detail with Chris Denny #33

Nick Day is joined on The HR L&D Podcast sofa by Chris Denny, Founder of Attentiontodetail.com! 

Reduce mistakes, improve task accuracy, and improve overall productivity!  Chris Denny is a researcher, trainer, author and consultant, who specialises in working with individuals and organizations to become more detail-oriented.

Following over 6 years of research, Chris has developed a system that can improve performance with attention to detail.

Check out Attentiontodetail.com.  Chris Denny joins Nick today from across the pond in Littleton, Colorado to discuss his book, his business and to teach us how we can all improve performance if we simply become more detail-oriented.

Working with private companies, government organizations and even providing one to one coaching for high-value employees, Chris has developed a system, which he created after 6 years of research, hundreds of surveys, and dozens of discussions to improve performance with attention to detail – something we will find out all about during the course of this podcast.

In this “HR, Performance, & Attention to Detail” episode with Chris Denny on The HR L&D Podcast, we also explore:

* How did you arrive at specializing in improving attention to detail?

* Can people really improve attention to detail or is it something you're born with?

* What system success stories can you share with our listeners?

* How can HR Professionals affect attention to detail across an entire team or organisation to improve performance?

* Attention to Detail Solutions is a company that helps individuals, companies, and organizations decrease errors, increase productivity, and improve quality – is a book that leads me to ask, what's next for you and Attention to Detail?

* Can you tell us more about the book and what extra detail we can find from the book that we just don’t have time to discuss today?

Links highlighted in this “HR, Performance, & Attention to Detail” episode are included below:

* Website: https://attentiontodetail.com/

* LinkedIn Profile: Chris Denny

* Purchase a copy of the book: Attention to Detail Solutions is a company that helps individuals, companies, and organizations decrease errors, increase productivity, and improve quality

* The host of The HR L&D Podcast - LinkedIn Profile: Nick Day

* Leading HR Recruiters: JGA HR Recruitment

* Listen on Podbean

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real ...

Why Aligning HR with Marketing is Critical with Neil Bedwell #32

Nick Day is joined on The HR L&D Podcast sofa by Neil Bedwell, Founding Partner and President at LOCAL, a Change Marketing consultancy.

Prior to starting LOCAL Neil led global digital marketing at Coca-Cola and ran the brand’s digital program for the 2014 FIFA World Cup in Brazil.

Now, Neil and his team use consumer marketing techniques inside some of the world's biggest and best companies (including Capital One, Kaiser Permanente, South West Airlines, Chick-fil-A, P&G, UPS) to engage with and build belief amongst companies’ most valuable assets — their people.

Neil knows that it is the companies that put People First that will survive and thrive post-pandemic which is why HR and Marketing need to be more aligned if businesses want to truly fuel future growth.

Neil wants to inspire HR practitioners to think and work like marketers to build belief, fuel adoption, and create opportunities for all employees to become owners of change. Why? Because the future of work depends on it.

Neil is a regular speaker, Forbes writer, and media guest, where he offers a transparent, engaging deep dive into current research, practical examples, and burning questions around the new space of Change Marketing that is disrupting and improving how HR and people leaders approach employee engagement, company culture, and the employee experience.

In this “Why Aligning HR with Marketing is Critical” episode with Neil Bedwell on The HR L&D Podcast, we also explore:

* In these times of turbulence and rapid change, focusing on employees is more critical, and more challenging, than ever before. Can you tell us more about why this harmony between Marketing and HR is so important?

* The correlation between engaged employees and company performance is increasingly well documented (with some recent studies claiming that highly engaged employees outperform those with low engagement by 250%). So why do so many companies STILL treat their employees like an afterthought?

* What is LOCAL's unique approach to this macro problem, and how did you land it?

* What the biggest mistake most companies make when thinking about employee engagement?

* Why do you think the future of work depends on HR and Marketing being closely aligned?

* If I'm an HR leader listening to this, where should I start?

* Something that has been disrupting how HR and people leaders approach employee engagement, company culture, and the employee experience – is Change Marketing - can you tell us more about this?

* How can HR practitioners listening to this start to create opportunities for their employees to become owners of change?

Links highlighted in this “Why Aligning HR with Marketing is Critical” episode are included below:

Website: https://localindustries.com/

LinkedIn Profile: Neil Bedwell

Articles:

* Is Human Resources Your Next Profit Center? (Forbes)

* Why Caring About Your Employees Matters More Than Engagement (Forbes)

* How To Survive And Thrive In 'The Blender’ (Forbes)

Recruiting in the Age of Googlization with Ira Wolfe #31

Nick Day is joined on The HR L&D Podcast sofa by Ira Wolfe, President and Chief Googlization Officer of Success Performance Solutions!

Ira Wolfe is ranked by Thinkers360 as the #1Global Thought Leaders and Influencers in Future of Work category, #3 in HR, and top 20 for Leadership. He has been described as a “Millennial trapped in a Baby Boomer body and the world’s first Chief Googlization Officer.

Ira has been dancing with change his entire professional life, profoundly shaped by both his fascination and fear of a VUCA future where the line between reality and science fiction blur.

VUCA was also his TEDx idea worth sharing. For 25 years, Ira has been at the leading edge of pre-hire and leadership assessments, recruitment marketing, and workforce trends.

He is president of Poised for the Future Company, founder of Success Performance Solutions, and a popular presenter at SHRM and business conferences. He’s the author of 6 books including his latest, Recruiting in the Age of Googlization, which was recognized as one of the best HR and Recruiting books of all-time by Book Authority.

He is also founder of the Googlization Nation community, host of the podcast Geeks Geezers Googlization and a frequent contributor to HR and business blogs including Cornerstone OnDemand’s ReWork and Medium.

In this “Recruiting in the Age of Googlization” episode with Ira Wolfe on The HR L&D Podcast, we also explore:

* I would like to start with the acronym VUCA. Can you tell our listeners what this means and more importantly, why it matters?

* How do we “get back to normal?”

* Where will “normal” be one year from now?

* What is Googlization?

* What is the future of “employability?”

* What are five horrible hiring mistakes companies make?

* Your latest book, “Recruiting in the Age of Googlization” is a brilliant and practical blueprint to help businesses to attract, acquire, and retain more talent. – Can you tell us more about this blueprint and let our listeners know how job searching will change in the Age of Googlization?

* How do you think talent acquisition needs to change?

* How can leaders build trust?

Links highlighted in this “Recruiting in the Age of Googlization” episode are included below:

* Website: https://www.successperformancesolutions.com/

* LinkedIn Profile: Ira Wolfe

* The host of The HR L&D Podcast - LinkedIn Profile: Nick Day

* Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon

Employee Burnout & Performance Management with David Shar #30

Nick Day is joined on The HR L&D Podcast sofa by David Shar, founder of Illuminate PMC to discuss how we can prevent employee burnout and improve performance management.

David is a sought after keynote speaker, consultant, and trainer and in this podcast, he examines how organisations can improve their leadership and culture, combat burnout, and design meaningful work.  David combines decades of leadership experience with the latest psychological research to help you discover how you can prevent burnout to attract, retain, and motivate top talent.

David holds his bachelor’s in human resource management from Colorado State University and his master’s in industrial/organizational psychology from the University of Maryland – College Park. He is a current doctoral candidate in business psychology at The Chicago School of Professional Psychology where he is studying the interaction between meaningful work and burnout.

David is NOT your typical academic – as a scientist/practitioner translator, David makes leadership theory & business psychology accessible, implementable, and fun through the use of humor, stories, and ‘real-world’ examples.

In this “Employee Burnout & Performance Management” episode with David Shar on The HR L&D Podcast, we also explore:

* Employee burnout – what is it? What causes it? How can an organization fix it?

* How do I know if my company has a burnout problem?

* If I discover that my employees are burned out, what is the first thing step I can take to fix it?

* How are people supposed to find meaning in their work? What if I have a mundane job?

* How did you get into this line of work and where did you develop a passion for work?

* What long-term effects will COVID-19 have on the world of work?

* Why is diversity useless without inclusion?

* What have been your findings from studying the interaction between meaningful work and burnout?

* Where can we find out more about you David?

Links highlighted in this episode are included below:

* Website: https://www.illuminatepmc.com/

* LinkedIn Profile: David Shar

* The host of The HR L&D Podcast - LinkedIn Profile: Nick Day

* Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon

Remote Onboarding a Modern Workforce with David Secunda #29

Nick Day is joined on The HR L&D Podcast sofa by David Secunda, The Founder and CEO of WorkBright, an HR tech startup that moves traditional employee onboarding to a 100% remote process that workers complete before they arrive.

In this episode, we tackle the issue of remote onboarding. Clearly a relevant HR topic with the world experiencing repeated lockdowns in response to the Covid-19 pandemic, David takes the opportunity to demonstrate how a modern workforce can be onboarded remotely, helping businesses to build and support established remote or decentralized teams

David has led numerous organizations including Avid4 Adventure (Founder & Chairman, outdoor adventure camps), PlanetOutdoors (Founder & CEO, online outdoor retailer), and the Outdoor Industry Association (President).  He also worked as an Entrepreneur in Residence at Mobius Venture Capital and Sequel Venture Partners. He is an active mentor in the business community at Techstars, MergeLane and the CU Leeds School of Business, and has served on the boards of Entrepreneur’s Organization Colorado, RMC Health, The SCA, and was a founding board member of Leave No Trace. Additionally, he was the Governor appointed Chairman of the Colorado Department of Human Services Licensing Advisory Committee

In this “Remote Onboarding a Modern Workforce” episode with David Secunda on The HR L&D Podcast, we also explore:

* What is remote onboarding and why will it still be a best-practice after COVID?

* What challenges inspired you to create WorkBright?

* What trends are changing the current HR landscape?

* How is the gig economy reshaping the modern workforce?

* How are security and privacy evolving in human resources?

* How can organizations build and support a successful remote/decentralized team?

* How can organizations increase retention and job satisfaction for younger workforce members?

Links highlighted in this “Remote Onboarding a Modern Workforce” episode are included below:

* Website: workbright.com

* Contact David Secunda Direct: [email protected]

* LinkedIn Profile: David Secunda

* The host of The HR L&D Podcast - LinkedIn Profile: Nick Day

* Leading HR Recruiters: JGA HR Recruitment

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon

The Childcare Provision Conundrum for Working Parents with Tom Broome #28

Nick Day is joined on The HR L&D Podcast sofa by Tom Broome is the founder of Playcare, an innovative childcare marketplace bridging the gap between parents and childcare providers. It is an innovative proposition that helps forward-thinking employers to support parent to discover, book and make huge savings on childcare.

Childcare benefits can help providers to maximise occupancy for providers, build loyalty for employers and offer huge support for working parents.

In this “The Childcare Provision Conundrum for Working Parents” episode with Tom Broome on The HR L&D Podcast, we also explore:

* What does the world of Childcare and Employee Benefits look like from an HR perspective?

* What’s changed for working parents and how can we apply these changes to improve childcare provision?

* How parents can solve the childcare provider conundrum

* How childcare provision can be partnered with employee benefits and why this benefits employers

* How to run childcare benefits through payroll

* The childcare industry is under a ton of pressure but, Tom explains why there is hope!

* Playcare is a childcare benefit that delivers for working parents. Discover, how to make huge savings on childcare with help from forward-thinking employers.

Links highlighted in this “The Childcare Provision Conundrum for Working Parents” episode are included below:

* Find out more about Playcare: playcare.co

* [email protected]

* https://www.linkedin.com/in/tombroome1/

* Nick Day, Host of The HR L&D Podcast LinkedIn Profile

* JGA HR Recruitment: Leading HR Recruiters

Of course, if you are an HR or L&D Leader listening to this podcast and you have an HR-related vacancy that you would love some specialist human resources recruitment support with – please also get in touch with me!  I would love to help show you what a great HR recruitment experience feels like!  You can reach out to me directly at [email protected] or give me a call – 01727800377

www.jgarecruitment.com

Thanks for listening folks – I look forward to bringing you the next episode of the HR L&D Podcast real soon