March 21, 2023

The importance of stakeholder management

27 minutes

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This episode of "UX Leadership by Design," the podcast by and for UX leaders, is brought to you by Fuzzy Math, the award-winning user experience design consultancy. In this episode, our host Mark Baldino chats with Nate Felt, a Senior Product Designer at Amazon, about stakeholder communication and management. As a designer, it's easy to focus on creating great UI and deliverables, but when transitioning to a design leader, communication and selling design ideas become crucial skills. Join us to learn from Nate's experiences and find the right balance between design output and communication.

Topics Covered:

- Transitioning from a design practitioner to a lead role

- Non-traditional paths into UX design

- Importance of digital storytelling in UX design

- Psychology & counseling skills in UX design

- Sales skills in UX design

- Collaborating with stakeholders in UX design

- Design thinking and problem-solving skills in UX design

- Importance of empathy in UX design

- The role of UX in the internal partner ecosystem

- Identifying champions for UX in different parts of the process

- Tips for identifying advocates for UX

- The importance of passion and decision-makers in UX advocacy.

About our Guest:
Nate Felt is a Senior Product Designer at Amazon where he measures human behavior and interaction. Nate's goal is to discern people's motives and goals and he uses this information to help improve the technology we use. In addition to 6 years studying psychology and 6 years studying communication technology, Nate has been in the Bay Area working in UX Design for the past 12 years.

Resources & Links:
1. Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience by Tom Greever
https://www.amazon.com/Articulating-Design-Decisions-Communicate-Stakeholders-ebook/dp/B08FVV7PDN?ref_=ast_author_dp

2. Find & Connect with Nate on LinkedIn: https://www.linkedin.com/in/nathanfelt/