SUMMARY:
In this episode of Sales Bites by Journey, Will Jenkins interviews Carlos Reyes, Senior Contract Specialist at Emerge, about the fundamentals of carrier sales. Carlos shares his experiences and insights on building trust with carrier partners, asking the right questions, and making the transition from covering loads to covering trucks. He emphasizes the importance of treating carriers as people, being transparent, and showing empathy and compassion. Carlos also highlights the significance of understanding the needs and goals of carriers and helping them grow their business. Overall, the conversation provides valuable tips and strategies for success in carrier sales.
TAKEAWAYS:
- Building trust and relationships with carrier partners is crucial in carrier sales.
- Transparency and empathy are key in building successful partnerships.
- Understanding the needs and goals of carriers is essential for effective sales.
- Helping carriers grow their business can lead to long-term success.
- Treating carriers as people and showing compassion can make a significant impact.
CHAPTERS:
- 00:00 Introduction and Overview of Carlos Reyes' Experiences
- 03:04 Building Trust and Relationships in Carrier Sales
- 09:43 The Power of Transparency and Empathy
- 11:34 Understanding the Needs and Goals of Carriers
- 13:32 Helping Carriers Grow Their Business
- 14:02 Treating Carriers as People: The Impact of Compassion
EPISODE CREDITS:
Host, Will Jenkins
Creative Director, Erin Sweeney
Edited and mixed by Keenan McCarthy
Music licensed through Envato
LINKS:
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ABOUT THE JOURNEY PODCAST:
Welcome to The Journey Podcast, where we talk freight, sales, tech, the market and everything in between. Hosted by Will Jenkins, CEO and Founder of Journey, this show pulls from years of building & scaling freight brokerages along with the work our team does with hundreds of clients. We break down how brokers grow, how teams sell, how leaders hire, and what it takes to perform at a high-level in this industry.