The JourneyUP

Tracker co-founder David Alonso meets with industry insider Greg Savage to discuss leadership and success along with how recruiters can find both by becoming better at those things only human beings can do, and automating the rest.

Thank you to Resume Library for sponsoring this episode. Resume-Library is one of the leading U.S. job boards, ready to assist with every aspect of your job hunt.

By 2020, over 50% of the workforce is going to be Millenials… You can't stand back in judge the people that you're going to be representing.

• Barbara's Journey Up (2:17)

• Do young people want to enter this profession? (4:07)

• Barbara's 3 businesses (5:33)

• The Step-by-Step job search process (8:00)

• Has the internet helped or hurt training? (11:00)

• An important Line Item in your 2020 budget (13:38)

• The biggest mistakes staffing firms are making (15:13)

• The greatest shift in staffing today (19:42)

• Staffing trends (23:04)

• What time study tells you (27:29)

• The work ethic of young people (30:00)

• LinkedIn Learning (33:23)

• Is Barbara an influencer? (35:00)

• What makes a good CEO? (37:00)

• High Tech High Touch Recruiting— the book (41:00)

• What is success? (43:20)

• Listen to other episodes of The Journey Up

• Good as Gold Training

• Happy Candidates

• LinkedIn Learners

• Barbara's LinkedIn Profile

• NAPS Conference

If you are interested in listening to more recruitment business stories or wish to share your recruitment business journey, head over to The Journey Up and listen to other informative and inspirational episodes! Feel free to contact me, David Alonso, with questions and comments.

What key moves led to McDermott + Bull's accelerated growth and stellar reputation in staffing?

Thank you to Content Tap for sponsoring this episode! ContentTap makes is easy to centrally manage, distribute and track documents, images and videos. Give employees, partners or customers easy access to relevant content on mobile or web.

"I try to remind myself, people learn more from failure than they do from success. So, if you allow your people to fail, they'll learn from it."

• That one guy who knew he wanted to be a staffing executive (3:04)

• McDermott + Bull's ideal client (4:42)

• What is Project Activate? (5:18)

• The lessons learned in recessions (9:02)

• Organic growth versus investment (12:36)

• M + B's approach to acquisitions (14:25)

• Lean Sigma Six Training (15:08)

• What would Rod do differently? (17:50)

• On the importance of not running a desk (20:22)

• The surprising method Rod uses to create company culture and hiring the right person (21:39)

• How to retain talent? (24:12)

• How to find talent (26:21)

• How will M + B reach it's goal of $50M? (28:58)

• Does growth come from marketing or branding? (31:17)

• The important lesson Rod learned from a partner before his death (36:14)

• The value of philanthropy (38:11)

• Listen to other episodes of The Journey Up

• McDermott + Bull

• Content Tap

• Lean Sigma Six Training

If you are interested in listening to more recruitment business stories or wish to share your recruitment business journey, head over to The Journey Up and listen to other informative and inspirational episodes! Feel free to contact me, David Alonso, with questions and comments.

How does a clear mission statement lead to consistent growth even in uncertain times? David talks with the President of AtWork Group, Jason Leverant, about that and more.

A special thanks to ZipWhip for sponsoring this episode! ZipWhip is the market leading solution in texting for business with unmatched connectivity to the mobile networks.  Check them out today!

The irony is that you can make as much money in the world. But you just can't buy time.

• Jason's rapid climb from mid-level to C-suite (1:56)

• Jump starting growth during a recession (6:40)

• Amazon Alexa's role at AtWork (8:28)

• Using your mission statement to create a solid foundation (9:09)

• The importance of time management for work-life balance (10:25)

• The AtWork staffing service and franchise model (13:09)

• The unique way AtWork supports its franchisees (14:48)

• Who is AtWork's ideal franchisee? (17:50)

• How AtWork's brand attracts talent (22:58)

• The benefit of the AtWork brand identity for franchisees (25:22)

• Driving business growth with a personal brand (28:02)

• The billion dollar goal (29:27)

• How does Jason plan for growth and challenges? (31:43)

• Is AI killing recruitment? (33:50)

• What Jason is most proud of (38:04)

How do you use digital media to build brand value and grow your staffing business? David discusses this and more with the CEO of Fortune 50 recruitment company The Mullings Group, Joe Mullings.

A special thanks to HERE FISH for sponsoring this episode! Here Fish enables growing staffing firms to automate communication and processes to produce high touch candidate, customer and contractor experiences. Check them out today!

"Reinaldo was his own brand, but so were the teams that he played for and he didn't represent those brands and that team didn't necessarily represent him. They were both true to themselves."

• About The Mullings Group (1:42)

• Why Joe decided to start his own firm (2:41)

• TMG's ideal client (3:23)

• How and why Joe built his personal brand (5:36)

• Joe's content rules: Is it educating? Is it informing? Is it inspiring? (6:30)

• How Joe gained 8,000 followers (6:56)

• Creating video content versus written content (8:32)

• The benefits of brand building (11:16)

• How involved is Joe in the day to day operations of TMG? (14:35)

• The essential daily practice that will help you build your own brand (16:40)

• The difference between his personal and business brand (19:32)

• The real impact of his brands on TMG's sales (22:10)

• What is the spend? (25:54)

• Joe's advice for building your own brand (27:00)

• Hiring the right leadership and media team matters (28:48)

• Would Joe do anything differently in hindsight? (30:19)

• Don't be an influencer. Be a connector (31:21)

• Joe's high performance routine  (33:26)

• Joe's Finish Line (36:08)

• What is True Future? (37:17)

   

• Here Fish

• The Mullings Group

• Joe Mullings on LinkedIn

• The 4Ds with Gary V

• Dragon Fly Stories

• Adobe Lightroom

• True Future

If you are interested in listening to more recruitment business stories or wish to share your recruitment business journey, subscribe for free to The JourneyUp in your favorite app and listen to other informative and inspirational episodes! Feel free to contact me, David Alonso, with questions and comments.

How does the CEO make or break a company's work culture? David Alonso discusses the fundamental role of the CEO, fostering positive company culture, and personalizing the recruitment process with Forbes-recognized CEO Sharon Hulce of Employment Resource Group.

People don't leave companies. They leave leaders. 

• How a near death experience led Sharon on her recruitment journey (1:06) 

• Sharon's ideal client (2:39) 

• How did the recession impact Sharon's recruitment company? (4:06)

• How has Sharon's recruitment business changed in the last five years? (5:06) 

• How does Sharon get a company's business on brand and on message? (6:30) 

• Sharon's personalized approach towards candidate retention. (7:57) 

• Why it's important to be a storyteller in the recruitment business. (9:22) 

• How many positions Employment Resource Group has filled this year (10:38)

• How important is the CEO when it comes to the company brand? (11:06)

• Sharon Hulce's Top Recruiter experience and how candidates were selected (13:01) 

• The role that emotional intelligence plays in recruitment (15:04) 

• Sharon on 'natural DNA gifts' (15:25)

• What the Pinnacle Society is and the role it plays professionally (17:35) 

• Sharon's daily schedule (18:52) 

• Why Sharon continues to run a desk in her recruitment company (21:39) 

• The candidate selection process and the importance of being involved as CEO (22:52) 

• Employment Resource Group's core philosophy (24:57) 

• Does Sharon fear the coming of A.I.? (26:09)

• Are there mistakes that Sharon has learned from in the recruitment business? (28:08) 

• Does Sharon find it hard to hire for her own business at times? (30:10) 

• Something Sharon is most proud of. (31:14) 

• Sharon describes the workplace culture of Employment Resource Group (32:15)

• Sharon discusses personal traits that may annoy some of her employees (33:53)

• Sharon discusses "Shall We Dance?" (34:52)

• A book or podcast that motivates Sharon (36:47) 

• When will Sharon know she's accomplished her goals? (38:12) 

• Listen to other episodes of The Journey Up

• Employment Resource Group

• LinkedIn: Sharon Hulce

• LinkedIn: Employment Resource Group

• The Pinnacle Society

• Patrick Lencioni 

• "Shall We Dance"

If you are interested in listening to more recruitment business stories or wish to share your recruitment business journey, subscribe for free to The JourneyUp in your favorite app and listen to other informative and inspirational episodes! Feel free to contact me, David Alonso, with questions and comments.

You always need good people to power your business. 

David Alonso discusses the importance of taking risks, outsourcing, and valuing people in the staffing business with CEO Brad Semotiuk of Pure Staffing Solutions. Why is it important to trust the right people as an entrepreneur in the staffing and recruitment business? 

A special thanks to Staffing Future for sponsoring this episode! If you are interested in growing your staffing business through technology and innovation strategy, set up a consultation today! 

Show Notes:

• How Brad "fell into" the recruitment and staffing business  (1:56) 
• How helping a friend with his recruitment business led to a promotion (2:41) 
• Why marketing just wasn't for Brad (4:17) 
• Brad describes a "typical client" in his staffing business (5:18) 
• How Brad managed his order fill issues (5:55)
• How Brad learned to see failure as an opportunity in his business (6:43) 
• How Brad faced logistic challenges with outsourcing in India (7:30) 
• The importance of having a team leader that you can trust with your outsourced staff (9:03) 
• How Brad delegates so that his personal time is less impacted with offshore logistics (11:12)
• How will AI impact the future of offshore recruiting? (13:17) 
• The ways that Brad motivates his staff both on the mainland and in India both financially and otherwise (14:22)
• Strategies for creating a positive culture in a staffing and recruitment business (16:34) 
• What are the important qualities Brad looks for when hiring staff? (19:00) 
• The personnel structure of Brad's staffing business (19:53)
• How does Brad solve problems and issues in his staffing business? (21:44) 
• The biggest problem that Brad has faced recently as a CEO (24:05) 
• Why completely outsourcing your company is a bad idea (24:52) 
• How does Brad achieve a work-life balance as a CEO (25:33) 
• The two personal characteristics that Brad feels you need to have as a CEO of a business (28:28) 
• Why it's important to realize that everybody won't always be happy (29:12) 
• An accomplishment that Brad is most proud of as a CEO in his staffing company (30:01) 
• What success looks like a year or two from now for Brad's staffing company (32:22) 

 The Quick Fire Round 

• Brad's best skill as CEO of his company? (33:22) 
• Brad's worst skill as a CEO? (34:03) 
• Brad's favorite book (34:35) 
• Something that frustrates Brad about clients (35:37) 
• Something people don't know about Brad (37:52) 
• If Brad wasn't in the recruitment and staffing business, what would he do? (40:22) 

Additional Resources:

• Listen to other episodes of The Journey Up
• Pure Staffing Solutions
• Staffing Future
• ASCESS
• The Alchemist by Paulo CoelhoASCESS
• Tracktor S8 DJ Controller

If you are interested in listening to more recruitment business stories or wish to share your recruitment business journey, head over to The Journey Up  and listen to other informative and inspirational episodes! Feel free to contact me, David Alonso, with questions and comments.

Scale your business by investing in people. 

Are you struggling with scale? Louis Song, the co-founder of Proven Recruiting shares how to successfully scale your staffing business as well as how he and his partner created sustainable business growth with a positive culture by making strategic investments. 

Thank you to Cloud Call for sponsoring this episode! Integrate your telephony communications and streamline your recruitment business with Cloud Call. 

Show Notes:

• How fear prompted Louis to start his Proven Recruiting business. (1:05)
• What does Jujitsu have to do with it? (2:01)
• How can you scale your business in order to make it successful? (3:31)
• Why is it important to have a solid system of management and leaders in place in order to successfully scale your business? (4:30)
• What are small steps to growing your business that competitors often overlook? (6:39) 
• Louis discusses specific training techniques he uses in his business and how he learns from his clients. (6:55)
• • Louis offers his approach to the challenge of staff "buy in."
• Why is it important to be "people-centered" rather than "profit-centered" while running a recruitment business? (9:18)
• What does "culture" mean to Louis and how can you create a motivated culture in your business? (12:54)
• Location and scaling your recruiting business and how location can impact success. (14:22)
• Branding, cold calls, and social media? Louis discusses what his approach is. (15:50)
• Personal characteristics that Louis believes all aspiring CEOs of recruiting businesses should have. (17:50)
• Why a good business partner can help your business grow. (18:35)
• What are some challenges Louis faced while running his recruitment business and how did he overcome them? (19:23)
• How does Louis define success? (22:33)
• Louis offers advice to his younger self and others starting a business. (23:14)

Additional Resources:

• Listen to other episodes of The Journey Up
• Proven Recruiting 
• Cloud Call
• Culture Code Book

If you are interested in listening to more recruitment business stories or wish to share your recruitment business journey, head over to The Journey Up  and listen to other informative and inspirational episodes! Feel free to contact me, David Alonso, with questions and comments.

If you're looking to ramp up your sales, this podcast is the solution for you. Along with being the CEO of Tallann Resourcing, Tom Erb is an influential leader in the recruitment industry. He has a podcast of his own, 20 years of experience in this field, and a published book called Winning the Staffing sales Game. This podcast focuses heavily on how to sell in the recruitment space, how to motivate your team, and what metrics you should be looking to track in your business. 

Kelly has a spent the last 25 years in recruitment and recruitment technology during which time he has grown, integrated, bought, and sold businesses in both the UK and US. He founded Broadbean Inc. Which he sold to DMGT in 2008; launched in the US 2009 and lead the strategic acquisition by CareerBuilder in 2014. He is the current CEO of RedDot Media and Co- Founder of Content App.

If you are looking for advice in when to sell your business, when to take a step back and hire the right management, and defining company culture, this is the episode for you. Kelly is an extremely intelligent entrepreneur with year of experience in being a business owner.