The Knowledge Shop

The Knowledge Shop

By Tori HansonBusinessEntrepreneurship
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The Knowledge Shop episodes

  • Episode 21 - The week she shipped :)

    A week of wins - i dont think i've said that before.

    1. The Knowledge shop full applications are now coming through to be Alpha Testers. Before, it was really more expression of interest, with people sending in name and email address. I have since then sent out an email with more information and a larger application form. 30 people expressed interest, and I have 4 people fully applied already. So it looks like i will make it to five, but would be good to have a few more too.

    To everybody who applied so far - thank you so much. You are all amazing. Will do a bigger shout out for you next week.

    2. The NYC Entrepreneur's coworking meetup group. Hit a major milestoe. From zero nine days ago, we now have 65 members! We also held our first event yesterday, and i got to meet 7 incredible founders from across the world, who happened to be in NYC. All building such different businesses.

    I said, i'd link through to them so here goes:

    • nuqlium.com - e-commerce customer experience (basically making the products that you see as relevant to you as possible)
    • denimrush.com - the coolest merchandise and experiential marketing opportunities possible (fellow Day One alum)
    • Shanthi's Snacks - Indian snacks. Right now they are looking for beta tasters (i def signed up for that job)
    • https://instantreset.io/ - Help you stop procrastinating, and keep moving forward (Sounds perfect to help with The Knowledge Shop
    • Luck Place - off shore developers. We all need more developers, at an affordable price.
    • Next meet up is November 30th, come join. It would be great to see you in person.

      Also thank you to Trends.co for launching the fab new events section on their site. Attended the first Manhattan event last night, and met even more incredible people. Looking forward to the next one.



      16 min
    • Episode 20 - We have registrations and an NYC meetup

      So, i launched and more importantly told people about it! It's on various different Slack groups i belong to, although i think i forgot Chief after everything - must rectify that!

      Also - i launched an NYC coworking meetup group. I felt like i could use the energy, and hopefully it would be a great new way to meet new people too.

      So - did people respond??? YES THEY DID

      We have registrations! I think we will fill both the 5 slots for the Alpha programme, and have another 5 for the coworking meetup.

      Just looked at the stats actually for the meetup, and have 8 people already signed up. I know two people from Day One, but not the others, so should be good.

      Shout out to Skippy - for believing in me, your comment out of the blue meant so much. Know that i love what you are doing, and am 100% cheering you on.

      Also - remember that putting stuff out into the either - makes things happen.

      I am now connected to one of the people overseeing the Techstars NYC newsletter, who said they would publish my future meetups (it goes to 15k people 😁), and also another VC reached out about one of their portfolio companies.

      Exciting times!!!

      12 min
    • Episode 19 - Screw it, let's do it. The Knowledge Shop's Alpha programme is open for applications

      Wondered why I have been a little MIA recently? Those following my podcast will know I came down with Shingles - ouch ouch ouch!

      Luckily I am out the other side. So after a little R&R, and a lot of self-talk, I am excited to say that I made it Linkedin official and opened The Knowledge Shop up for it's first Alpha testers.

      Now just need to keep sucking up the fear, and tell more people in my network about it - think Chief, Day One etc.

      To get there, repeating a lot the following mantra’s:

      Richard Branson - Screw it let’s do it

      Reid Hoffman “If you're not embarrassed by the first version of your product, you've launched too late”

      So, does this sound like you (or somebody you know)?

      1. Early stages of building a business
      2. Looking for some extra support
      3. Prepared to be a guinea pig, as we build together
      4. Happy to give feedback
      5. Then apply today.

        To start, we’ll just have 5 spaces (and they are free), so we can all learn together and begin making the world that bit better one startup at a time!

        So if you are an entrepreneur, or somebody who is and might benefit from some extra encouragement / resources, visit www.theknowledge.shop and fill in the initial form. We’ll be in touch with a more complete

        10 min
      6. Episode 18 - Why is it so hard to be kind to yourself?

        Clearly not a lot of progress since Sunday - but coming slowly out of the drug haze, which is just as well as I am at another airport, heading back home for a girly weekend with my mum.

        Despite being ill, struggling with lack of progress.

        1. Need to remember to be kind to myself. Especially right now. Which is proving much harder than i would like.
        2. I need to be more focussed, to give myself permission to not do things, and relax a bit more, be less scattered.
        3. But need more accountability to force progress (whilst being kind). At what point is lack of progress an excuses?
        4. Imposter Syndrome

          • The importance of a coach / accountability.
          • You don’t want to disappoint somebody else - goes back to having a purpose/
          • In theory the founder groups im in, should be working with this, but it isn't - why not?
          • People not similar enough? Too far apart? Not enough structure? Not able to feel vulnerable? Feels too transactional?
          • Thank you to Jessica for recommending Deep Work: the importance of not being reactive, and really adding value. The example provided being, do you want to write a load of emails, or a book?

            https://www.shortform.com/summary/deep-work-summary-cal-newport?

            Goals and targets for accountability:

            1. 2 in person meetings a week. For energy!

            2. Startup work is Wednesday aftie to Friday.

            7 min
          • Episode 17 - I got sick, female founder shoutouts and awful jokes

            Short and sweet - this week has been tough - hence the delayed publication.

            Struck down by shingles, so basically spent the week rattling from all the drugs and pain killers. Hopefully coming out the other side now though.

            That said, I did speak / catch up with some other female founders before I was struck down. Such inspirations to hear about their startup journeys, and the struggles they have faced

            Yet - their resilience, and belief in their mission is truly inspiring. I need to surround myself with more people like this to keep me on track.

            So - please check out:

            https://larklove.com/ - Beautiful, plant-based intimate care for your bootylicious body

            Awkward Essentials - the world's first after sex clean up sponge

            In fact let’s keep the love going, with a few other fab female founded startups where I know the founders, and who are doing amazing things:

            https://www.denimrush.com/ - Custom handprinted and made to order clothing, showcasing your and your brands personality.

            https://www.mysticmondays.com/ - Tarot cards - your everyday magic starts here

            https://spritztea.com/ - Softly sparkling craft tea infusions.

            So - although I think it is safe to say that minimal TKS progress was made this week, I hope this helps raise the profile of a few more founders, changing the world in their own way.

            Ps - when things did get a little tough this week, I Googled to find some websites to try to perk me up and found some video clips and jokes that made me smile.

            Definitely recommend doing the same, if you ever find yourself either under the weather like I was, or feeling down for any reason - business or personal.

            So I hope that these make you smile too.

            Best Dad jokes - https://www.countryliving.com/life/a27452412/best-dad-jokes/

            Home alone “Iron in the basement”- https://www.youtube.com/watch?v=3UWCZIzU4EM

            Finding Nemo “Natural blue” and so many other funny scenes. (And always remember to just keep swimming” - https://www.youtube.com/watch?v=NOnPbNfKcds

            My personal favourite however will forever always be…..

            “What’s brown and sticky”???

            Answer - “A stick”

            And with that, see you in a few days…..

            5 min
          • Episode 16 - Any revenge bedtime procrastinators in the house? Thanks Adam Grant

            Three key areas discussed this week, instead of soundbites and a deep dive.

            A lot of psychology / mindset stuff from my life, which I believe can apply directly to startup life too. If you struggle with imposter syndrome, and that manifests itself in delayed decision making etc, then how can it not??

            1. Don’t let good be the enemy of the great. Nobody cares about what my MBA grade is going to be - just me. In the long term, I will care more about having built a successful business. So let go, and move on.
            2. Finding your power. I have felt really dejected and like I am a real imposter recently, but a few conversations recently reminded me of how far I have become, how much I can help people (ie sharing insights with a new female entrepreneur), and that my prior life and learnings still have value. I felt so much more empowered following conversations with people - as opposed to in my head. This I think is key to staying motivated and making progress.
            3. Do you revenge bedtime procrastinate? I bet you do. It can be a symptom of languishing, and is a form of self sabotage. Learnt this from a recent episode of Work Life from Adam Grant. Basically you are looking for excitement in a blah day. https://podcasts.apple.com/us/podcast/worklife-with-adam-grant/id1346314086?i=1000538486437
            4. So, taking these three aspects in turn and in combination, it is so apparent how much mindset contributes to either making progress or the lack thereof. The more we can do to boost happiness and self-confidence etc, the more progress we will all make.

              I am therefore looking to incorporate ways to address these in the knowledge shop MVP. More to come on that front. But sign ups are now open.

              17 min
            5. Episode 15 - An episode of two halves, the pre and post pitch

              So a day late, but i have a good reason.

              Yesterday was "The pitch" final for the accelerator i have been talking about. Funnily enough, it was a crazy few days leading up to it and an even crazier morning. After the event ran for 3 hours, i was perhaps unsurprisingly a little drained!

              However, what i did do, was record a clip before i pitched, and then did a retrospective afterwards. So that's what you are listening to today. A two-parter if you will. (assuming it works).

              Part 1 - background and the 60 second pitch i had to deliver.

              Part 2 - how it went... spoiler, i didn't win, but what i learnt and how the whole process has helped me.

              It helped provide accountability, and achieve progress - prototypes, updated website and branding.

              • Got to practice my sales message
              • Understand what folks hear when i share it, and the questions they ask (be able to read between the lines here)
              • Practice answering questions - this was my first time.
              • Get comfortable with being uncomfortable. Its a journey, and they are going to keep coming!
              • Remember not to compare your journey / progress with others. Given i was pre-product, and they all had paying customers, it was pretty easy to see we were in different leagues.
              • In other news - shoutouts and recommendations

                1. Dan, thank you, thank you, thank you for all your help and support so far. It means so much. For folks in the entrepreneurial space, looking to scale their sales processes - check out MindRacer
                2. Website onboarding forms, using Typeform
                3. Check out my updated website - not entirely happy with it yet, but it's an improvement. Let me know what you think....
                4. 16 min
                5. Episode 14 - Don't be a label, be your own founder

                  It’s autumn! (No pumpkin spice in this household 😝

                  Let’s dive in…..

                  Quick bites:

                  How I make the show:

                  • Podcast notes throughout the week and reflection on what’s been going on.
                  • The weekly cadence acts as a forcing mechanism to do this, and take time to be honest with myself. What am I really feeling what is really holding me back, what help do I really need?
                  • For New podcast artwork:

                    • Photopea - Edit images for free
                    • Create podcast templates with Canva
                    • Save Money - Founder perks / promo codes discounts:

                      • They can save you money, make sure to sign up / use them:
                      • Always search for promo codes - use Google search, member groups, social media eg Reddit, industry forums.
                      • Student discounts if you are one
                      • Founder Specific Channels - even if paid, you can save a lot of money across eg AWS, Docsend, Canva etc etc. Different rates on them, search across and see what offers the best for each particular purchase.
                      • Consider: Techcrunch, Day One, FoundersCard , Startups.com
                      • Deep Dive: Asking permission / Justification

                        • In corporate, you are doing something for somebody else. You don’t self doubt about it, they say, you interpret and do.
                        • Startup life is hard - as you are the brand. So I find it hard to not second guess.
                        • The industry is designed to go against founders from atypical backgrounds, as they want to de-risk their investments (time / financial / your emotions)
                          • Leading with “Why you”, why do you have “Product Market Fit”? Means you are constantly asking and having to justify, encouraging self doubt
                          • But… did Mark Zuckerburg and Brian Chesky have founder market fit? Were they social media or travel execs? Or were they just curious and their own customers?

                            Don’t underestimate the value that an outsider brings, with out of the box thinking.

                            How I handled this / reminded myself i can do this?

                            Whilst suffering serious self doubt, like a beacon I listened to the Zero to One podcast, and an interview with the CEO of Eventbrite - Julia Hartz (with no tech / founder market fit background). And I quote…..

                            “You don’t have to be a crazy entrepreneur to do something. You don’t need a label”.

                            You don’t have to have a background to doing something: Just dig in and start. Don’t wait for permission.

                            If you have skills in critical thinking, are a fast learner and passionate about the problem - that’s all you need.

                            Now I feel so much better again. I need to keep this on replay to remind myself, I am not here to ask permission. I am here to do and make a difference. I am here to do me and hopefully help the world as a result.

                            Resources

                            Photo editing - Photopea

                            Zero to one podcast - Julia Hartz of Eventbrite

                            Canva - podcast templates

                            Perks:

                            • Techcrunch
                            • Founderscard
                            • Startups.com
                            • Day One
                            • Startup School
                            • 21 min
                            • Episode 13 - My live studio recording and the Israel effect

                              This episode was recorded in front of a live studio audience - another way of saying, I am recording this at Heathrow, en route back to New York. It was this, or from a toilet cubicle and the queue for them was too long.

                              Please forgive the background music - and likely random conversations - but needs must, otherwise no episode - and after all, I always said this was going to be “real”

                              Let’s Start:

                              Thank you’s:

                              • Listening - other than launch week, highest number of listeners - whoop whoop.
                                • Thank you’s for telling me you are listening - Klaudija, specifically this one’s for you
                                • Voting - not really going to make it, but using competition as accountability.
                                • Accountability

                                  • Winning seems unlikely, so using my pitch on October 7th, as a forcing mechanism to make some changes:
                                  • Update the website  and open applications for alpha testers
                                  • One bullet makes it sound so simple - this is going to be a project! Best get finding a designer…... 
                                  • Also trying hard to remember this is my journey and on my schedule and not bench mark against other.
                                  • Feeling tired

                                    • After emotional stress of previous weeks, so did some reflective practice, always something to learn and share, even if you are uncertain in the moment
                                    • Thank you to my lovely cousin, who gave me a beautiful candle. If anybody wants one - check out Honey & Sage on Etsy. Supporting “mental wellness and a fellow female entrepreneur.
                                    • Accepting help

                                      • The “how can I help you question” - I always get stumped.
                                      • I don’t want to waste people’s time? Because I don’t know how to decide between the different priorities, don’t want to add the emotional burden of managing somebody else’s expectations. Definitely work to do there.
                                      • Hopefully the product roadmap for the October 7th launch date will work.
                                      • Deepdive - Lessons from Israel

                                        Said differently, how can you create real life case studies to normalise / learn from

                                        Israel has an incredible startup scene. Many reasons. This isn’t about politics, more a chance to think about attitudes, how the fates collided and what you can take from this, to help with your own startup journey.

                                        • Migration - new cultures / experiences insights. Always be learning
                                        • Military - purpose and the “greater good”. Recreating the “family unit” from the army in your startup. Is this proof you don’t want to go it alone?
                                        • Quick decisions - time kills all deals. Ie biz ideas, you need to keep moving forward and making progress. 
                                        • This especially includes your founder dreams and motivation. Don't give up
                                        • Use your diaspora Ie network think about who has the skills you need, don’t over look. I know designers, copy people etc. ask them if they can help, or make recommendations - not expecting handouts, but will help you make quicker progress “what’s the worst that can happen?
                                        • Puts the business risk into perspective. If all else fails remember most of us are lucky to live in countries with safety nets Ie social welfare, family, internet, up training support etc.
                                          • In effect can we shift our mindset to see “trying” as the badge of honour, as opposed to the outcome - normalise against the fear of failure?
                                          • Links / Resources

                                            Go buy your candle - crystals, scents and calm. We all need founder wellness support https://www.etsy.com/uk/shop/HoneyandSageuk

                                            Israel's startup scene - https://www.startupnationcentral.org/

                                            15 min
                                          • Episode 12 - "...are you there god"? and the Apple blip - pretty sure they are linked

                                            Another whirlwind in the life of a startup founder.

                                            In no particular order this episode covers....

                                            Quick thoughts:

                                            • Think Apple had a blip last week - my episode didn't appear for a 3 or 4 days, and that was strange. Funnily enough listening figures were down too - pretty sure they were connected. Keeping fingers crossed for this week.
                                            • The Knowledge Shop learnings from customer interviews - we all need “safe spaces”, with like-minded individuals / similar stage companies to compare notes / learn from. I want to make sure to solve for this as i build The Knowledge Shop
                                            • I'm wondering if “drop-in” group brainstorms / "problemsolvestorms" could work?
                                            • If you want links or any references - they are all in the show notes (that you are reading now)
                                            • anybody got experience with virtual assistants or web crawlers / scrapers. I need to figure out a way to move more quickly, and thinking that could help. Will research and circle back.
                                            • Video pitch I’ve been working on is live, and open for votes. Not a movie editor pro at all, but a good forcing mechanism and product thoughts solidifying.
                                            • The building in public benefits continue. People wanting to learn more about TKS, potential collaborators or to help with prototypes / interviews etc.
                                            • So on that note, please vote and then share to people in your network who could benefit from there being a TKS in the world.
                                            • Deepdive:

                                              The realization that I am the only person driving TKS forward hit hard this week.

                                              Feeling very overwhelmed, with serious imposter syndrome - my idea isn’t good enough. I know it’s really important, I don’t want others to feel like they can’t start, give up their dreams or struggle unnecessarily, because they can’t get the help you need or feel like they have to do it alone!

                                              So def feeling like my credibility and reputation are on the line, now that the video pitch is live, and it is me talking. It's now become even more personal. Embarrassed it’s not good enough

                                              Struggling too, as my vote numbers although i think good, are clearly much lower than other peoples (they've been giving us updates of who the current leaders are)

                                              So….

                                              I need to remind myself, that i'm at the beginning of my founder journey, and some of them are pretty established (in comparison) businesses, with customers, social media followings etc. Doesn't make it easy to hear though. 

                                              Combined with the low podcast numbers, i was feeling a little “… are you there god, it’s me Margaret” - from an old children's book i used to read by Judy Blume. Is anybody listening?

                                              However, then things started to turn - and this is how....

                                              1. I listened to the Masters of Scale podcast with Reid Hoffman (founder of LinkedIn). He interviewed  the founder of Compass, talking about how he kept getting back up and using setbacks to create momentum. 

                                              2. Don't underestimate the importance of talking. Just sharing what I was feeling with somebody in a non-judgemental way, and getting "stuff - mostly the ramblings above", out of my head really helped.

                                              3. The positive feedback from the votes people submitted. For you, that could be having a folder where you keep nice emails, slack's etc that  people have written to you. There is always something.

                                              So - in closing - it was a tough, very vulnerable week, but I got through it.

                                              To vote - here you go...(closing Sept 30th) - https://city-spark.co.uk/home/vote-now/

                                              To rate / share the podcast with people you think would benefit, that would be amazing. - 

                                              Here's Judy Blume - https://www.amazon.com/Are-You-There-God-Margaret/dp/148140993X

                                              18 min

                                            About The Knowledge Shop

                                            From the publisher's feed

                                            A podcast following my journey launching and building a startup - the highs, lows and the many many challenges on the way.