Joan Burge has been training administrative professionals for almost 30 years, and before that, she worked as an assistant for 20 years. Lots of experience and wisdom to extract, so I did my best!

Check out my conversation with Joan on Episode 35 of The Leader Assistant Podcast. Joan talks about what it means to be a leader assistant, why she started Office Dynamics, and more.
 
Show notes at leaderassistant.com/35

Subscribe at podcast.leaderassistant.com

Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

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In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

Emily Burley is President of Executive Leadership Support (ELS), headquartered in Chicago, IL. ELS puts on amazing events for assistants, and I’m excited to share this episode with you.

Emily talks about why she started ELS and gives us an inside look at the many ways they help assistants around the world. She also shares practical tips on how to ask for professional development training dollars, and outlines what you should include in your value proposition when asking your executive.

We also chat about what causes burnout, how to prevent it, and how to change the relationship with an executive who doesn’t respect you.

Enjoy our conversation!

Show notes at leaderassistant.com/34

Subscribe at podcast.leaderassistant.com

Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

If you look in the dictionary under “Leader Assistant” you’ll find the name Maggie Jacobs. Maggie loves to learn and grow, but she doesn’t stop there. She teaches what she’s learned to others in a powerful way.

Her story is amazing, and I’m stoked to share our conversation with you!

We talk about how an assistant can and should fill the gaps at their company if they want to be a leader, compensation bands for assistants, the importance of being part of an EA community, how to network as an introvert, 3 powerpoint tips for you and your executive, and how to show ROI when presenting a business case when asking for a raise. 

Maggie also talks about keeping a “brag” sheet, which is a great tool for looking out for yourself as an assistant.

Show notes at leaderassistant.com/33

Subscribe at podcast.leaderassistant.com

Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

Bryan Miles is an entrepreneur, husband, father, backpacker, mountain climber, mentor, and writer. In addition, he’s the CEO and Co-Founder of BELAY, a premium staffing company serving businesses all over the U.S.

I’ve come to know Bryan over the last few years and have watched BELAY (Formerly EAHelp) continue to grow. A couple of my good friends have a BELAY Virtual Assistant and they can’t stop singing their praises, so I wanted to bring Bryan on to the podcast to learn more about what they’re up to.

We talk about artificial intelligence and the future of assistants, delegating results–not tasks, why executives need an assistant, how to work with a VA, tips for interviewing an assistant, showing up for a video interview, tips on building your resume, what to look for in an assistant, and how to grow a connected and thriving culture – with a team that is 100% remote.

We also talk about how the role of an assistant is NOT a dead end job, but instead, one of the best roles for getting experience in how to run a business and lead others.

Bryan and his wife Shannon (Co-Founder and Co-CEO of BELAY) took out their life savings to start their business. Bryan shares a bit about how they survived and even thrived coming out of the recession.

I trust you’ll enjoy my conversation with Bryan, as well as take home some practical tips for your workplace.

Show notes at leaderassistant.com/32
Subscribe at podcast.leaderassistant.com
Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

I’m excited to share my conversation with Jess Gardiner, Founder and Editor in Chief of The Assistant Room, an online magazine for assistants.

Jess has a decade of experience as a C-Suite Executive Assistant, and shares several great insights in this episode.

We talk about AI and the future of assistants, why being an assistant is some of the best training for those who want to start their own business, ways to encourage men to embrace the role of an EA, what to do if you’re sexually attracted to your executive, not taking a job just for the money, and how to promote yourself without being annoying.

Enjoy and share this episode with your assistant friends!

Show notes at leaderassistant.com/31

Subscribe at podcast.leaderassistant.com

Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

In this episode, I chat with the team from Savoya – a company that provides secure, executive ground transportation services. I have a great conversation with Meagan Gleason (Chief Operating Officer), and Dominic (Dom) Miraglia (EVP of Sales & Marketing).

We talk about things EAs should consider when booking ground transportation for their executive(s), how to determine if black car service is the right fit for your executive, the importance of security, and how one executive’s love for Macaroni Grill is a bit over the top. 

Meagan also shares how she leverages her remote assistant to help the company grow, and shares tips on working well with remote coworkers.

Show notes at leaderassistant.com/30
Sponsored by Savoya
Subscribe at podcast.leaderassistant.com
Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

Eliza Bladon is Executive Assistant to the Co-Founder and CTO of Lola.com, and also the founder of SmarterEA – a growing community of EAs on Slack.

Eliza is a leader in her company and a leader in the EA community at large so I am very excited to share our conversation with you!

We talk about navigating and embracing change, finding a Llama at the last minute, communicating with your executive, networking with other assistants, and tips for booking corporate travel. 

Eliza also shares how she uses Lola.com – the sponsor for this episode – to manage expenses, book travel, and handle last minute travel emergencies. Oh and we find out what Lola.com’s service team calls themselves. :)

Enjoy the show and be sure to attend a demo of Lola.com to get a $50 Amazon gift card here.

Show notes at leaderassistant.com/29
Subscribe at podcast.leaderassistant.com
Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

In this episode, I chat with Danielle Hill, former EA to the CEO of e.l.f. Beauty, as well as former EA to one of the co-founders of Pandora.

We talk about getting your seat at the table, handling conflict in the workplace, what executives can do to get more out of their assistants, and the importance of being proactive.

Danielle also shares her story of standing next to her CEO at the podium of the New York Stock Exchange when their company went public.

Show notes at leaderassistant.com/28

Subscribe at podcast.leaderassistant.com

Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

Calling something an “emergency” doesn’t make it a true emergency. Most things can wait.

Urgent is rarely urgent.

Think about the last time you received a text or phone call from your executive during your off hours. Could it have waited until you were back online to address?

Most likely, the answer is yes. This episode is a reminder that urgent is rarely urgent.

I talk about setting expectations with your executive, as well as the different modes of communication and how my executive and I rank them in terms of urgency.

Show notes at leaderassistant.com/27
Subscribe at podcast.leaderassistant.com
Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community

I love the internet. I've met so many people online that I would have never met otherwise, including today's guest, Annie Croner.

This episode was fun because I had already been interviewed by Annie for her website (WholeAssistant.com). So it was nice to return the favor and be the one asking the questions this time around.

Annie founded Whole Assistant to empower and encourage assistants and I'm thrilled to share my conversation with her in this episode.

We dive in to productivity tips, thoughts on starting a blog, what to do when you make a mistake, and much more.

Show notes at leaderassistant.com/26

Subscribe at podcast.leaderassistant.com

Join the community at slack.leaderassistant.com or facebook.leaderassistant.com

--
In-person meeting planning can be a lot to manage. That’s where TROOP Planner comes in. TROOP Planner is built to make life easier for busy assistants like yourself. Whether you’re organizing an executive offsite, department meeting, or team retreat, TROOP keeps it simple, fast, and organized.

Visit leaderassistant.com/troop to learn more!

--
Are you ready to level up? Enroll in The Leader Assistant Academy at leaderassistant.com/academy to embrace the Leader Assistant frameworks used by thousands of assistants.

--
Automate scheduling with YouCanBookMe by Capacity. Sign up for a FREE trial -> leaderassistant.com/calendar.

More from The Leader Assistant...

• Book, Audiobook, and Workbook -> leaderassistantbook.com
• The Leader Assistant Academy -> leaderassistantbook.com/academy
• Premium Membership -> leaderassistant.com/membership
• Events -> leaderassistantlive.com
• Free Community -> leaderassistant.com/community