Ever left a medical appointment feeling dismissed, judged, or totally unheard? - Season 2, Episode #53
I speak with Dr Elena Borelli, a former Doctor of Medical Science turned Private Patient Advocate. She explains what’s really happening behind the scenes when patients feel ignored, how medical records can perpetuate harmful bias, and what to say (and not say) in high-stakes appointments.
We also explore second opinions, how to prepare for consultations, and what to do if you’ve been told your condition is just too rare for care. Elena brings compassion, clarity, and an empowering middle path—especially for those caught between wanting answers and losing faith in the system.
What we cover:
– Why rare disease patients often feel unheard
– How to prepare for appointments that actually go somewhere
– The truth about second opinions and mislabelled records
– What to do if you’re feeling dismissed by a provider
– How private patient advocates can help (and when to get one)
For anyone navigating rare, chronic, or complex illness—this one’s for you.
About Our Guest
Dr. Elena Borrelli DMSC, MS, PAC is the founder of Pathway Patient Advocates. She has over 20 years of experience in the medical field in both clinical and administrative settings. Apart from her experience in professional practices, Dr. Borrelli has encountered frustration and discrepancies while personally navigating the health care system. Her passion is to help patients better understand the overwhelmingly confusing medical system. Dr. Borrelli has experience in a variety of healthcare settings. Her main focus is to assist clients who are dealing with rare disorders, cancer, or undiagnosed symptoms. It is her compassion, experience, and determination that set Pathway Patient Advocates apart from the rest.
Social Media Links:
Instagram: @pathwaypadvocates
Facebook: Pathway Patient Advocates
Youtube: Pathway Patient Advocates
Tiktok: Pathway Patient Advocates
LinkedIn: Pathway Patient Advocates
www.pathwaypa.com
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Disclaimer
I share my personal experience as a MEN1 patient. Nothing in this episode, including the opinions of my guests, is intended as medical or holistic advice. Please consult a qualified professional before making changes to your care.