The Mindtools L&D Podcast

How are learning technologies being used in Australia, and what are the challenges facing L&D practitioners?

On this week's podcast, Ross D is joined by Stef Scott and Giorgio Migliaccio to discuss GoodPractice's latest piece of research: Australia's Learning Technology Landscape.

If you'd like to share your thoughts on the show, you can tweet us @ross__dickie, @Stefania_Scott or @CoachGiorgio.

You can also find us @GoodPractice or @GoodpracticeAus.

To download a full copy of the report, visit goodpractice.com.

Can we use neuroscience to improve learning solutions? And how much neuroscience do we need to understand, in order to usefully apply its lessons?

Stella Collins joins Justin and James to discuss all this and more on this week's show.

If you want to join in the conversation, you'll find us all on Twitter: @stellacollins, @jamesmcluckie and @writerjustin.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

*We had some technical issues with recording this week's show, so the audio is not as good as it should be. We hope this doesn't affect your enjoyment of the conversation too much!

Do we really need to produce new content in L&D, or should we just teach people how to learn for themselves? How would we then measure success, or demonstrate our output to the board?

Ben Betts of HT2 Labs joins Justin and Owen to discuss the role of curation in L&D on this week's show.

If you want to join in the conversation, you'll find us all on Twitter: @owenferguson, @bbetts and @writerjustin.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

The articles Owen discusses are:

The Placebo Effect is a Lie: https://medium.com/the-mission/the-placebo-effect-is-a-lie-61a26df35aae

The Weird Power of the Placebo Effect, Explained: https://www.vox.com/science-and-health/2017/7/7/15792188/placebo-effect-explained

Placebo Effects are Weak: Regression to the Mean is the Main Reason Ineffective Treatments Appear to Work: http://www.dcscience.net/2015/12/11/placebo-effects-are-weak-regression-to-the-mean-is-the-main-reason-ineffective-treatments-appear-to-work/

What are the challenges facing L&D today, and how will these challenges evolve in the years ahead?

On this week's show, Manchester Airport Group's Jill Julian joins Ross D and Ian to discuss the future of the profession.

If you'd like to share your thoughts on the show, you can find Jill on Twitter @JillyTats, Ross @ross__dickie and Ian @Ianwheelans.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

The report Ross referred to is titled 'In-Focus: Preparing for the Future of Learning', and it can be accessed here.

Are games in elearning a powerful tool for engaging learners or a gimmick that turns them off? Maybe they're a bit of both?

This week on the GoodPractice Podcast, Emma Barrow from Yorkshire Building Society joins James, Ross G and Eoghan from the GoodPractice team to discuss elearning games.

If you'd like to share your thoughts on the show, you can find Emma on Twitter @SavageNoodles, Ross @RossGarnerGP, James @JamesMcLuckie and Eoghan @EoghanScott.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

Ross had to Google the ZX Spectrum after recording this episode, so here is the Wikipedia page if you're interested in doing the same: https://en.wikipedia.org/wiki/ZX_Spectrum

The podcast Ross recommended, and where he got the definition of 'diurnal' from, was No Such Thing As A Fish: http://qi.com/podcast

And Eoghan's fact about Edinburgh property prices was covered by the Scotsman: http://www.scotsman.com/lifestyle/homes-gardens/how-much-do-you-need-to-earn-an-hour-to-buy-in-each-edinburgh-postcode-1-4539977

Are we really undergoing a revolution in the workplace? Is work changing at all? And if it is, what do we need to do to adapt?

This week on the GoodPractice Podcast, CIPD's David D'Souza joins Owen and Ross G to discuss the future of work.

If you'd like to share your thoughts on the show, you can find David on Twitter @dds180, Ross @RossGarnerGP and Owen @OwenFerguson.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

You can read about VUCA (volatility, uncertainty, complexity and ambiguity) on Wikipedia: https://en.wikipedia.org/wiki/Volatility,_uncertainty,_complexity_and_ambiguity

For more on the "gig economy", see this piece in the Financial Times: https://ftalphaville.ft.com/2017/06/05/2189733/the-gig-economy-is-not-an-innovation/

Owen quoted William Gibson, the originator of the term "cyberspace". You can read more about him here: https://en.wikiquote.org/wiki/William_Gibson

Owen's Typeform survey app can be found at: https://www.typeform.com/blog/inside-story/typeform-lite-the-making-of-a-new-mobile-app/

The other app he mentioned, MyTalkingPet, is available on the App Store. For an example, Ross took a photo of his cat and added Harry's speech from 'When Harry Met Sally'. Warning: it's incredibly annoying: https://twitter.com/RossGarnerGP/status/898493265116311553

The Future of Work is Human, by CIPD, is available from: https://www.futureworkishuman.org/

And our outro music was provided by our friend Mark Hendy, who blogs at: https://hendyshrblog.wordpress.com/

We speak about performance support almost every week on this show but, for some reason, we've never actually done a deep dive. So this week on the GoodPractice Podcast, Axonify's principal learning strategist JD Dillon joins Ross G and Owen to share his experiences.

If you'd like to share your thoughts on the show, you can find JD on Twitter @JD_Dillon, Ross @RossGarnerGP and Owen @OwenFerguson.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

Will Thalheimer's review of eLearning effectiveness can be found at: http://www.willatworklearning.com/2017/08/major-research-review-on-elearning-effectiveness.html

And Ross' reference to control groups in Daniel 1:12 is available at: http://www.badscience.net/2010/05/politicians-can-divine-which-policy-works-best-by-using-their-special-magic-politician-beam/

For more on Axonify see: https://axonify.com/

And JD blogs at: http://www.learngeek.co/

In learning and development, we're often tasked with solving problems. But how do we know that the client or stakeholder defining the problem is telling the truth? Are they trying to deceive, or are they deceiving themselves? What questions can we ask that could help us find out?

This week on the GoodPractice Podcast, Phil Willcox from the Emotion at Work podcast returns to the show to share his expertise with Ross G and Owen.

If you'd like to share your thoughts on the show, you can find Phil on Twitter @PhilWillcox, Ross @RossGarnerGP and Owen @OwenFerguson.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

For an accessible introduction to 'faces' in self-deception, see: https://www.psychologytoday.com/blog/philosophy-stirred-not-shaken/201505/self-deception-has-many-faces

A more academic look at self-deception can be found in the paper: Z. Chance, M.I. Norton, The What and Why of Self-Deception, COPSYC (2015), http://dx.doi.org/10.1016/j.copsyc.2015.07.008. A draft version of this paper, available for free, can be found at: http://faculty.som.yale.edu/zoechance/documents/chancenorton2015currentopinion-acceptedmanuscript_002.pdf

And an in-depth look at self-deception and impression-management can be found here: Farrow, T. F., Burgess, J., Wilkinson, I. D., & Hunter, M. D. (2015). Neural correlates of self-deception and impression-management. Neuropsychologia, 67, 159-174. It is available from: https://www.researchgate.net/publication/269724457_Neural_correlates_of_self-deception_and_impression-management

The Yes, Minister scene demonstrating leading questions is available on YouTube at: https://www.youtube.com/watch?v=G0ZZJXw4MTA

The Goffman animation Ross referenced is also available on YouTube: https://www.youtube.com/watch?v=6Z0XS-QLDWM

The podcast Ross mentioned, No Such Thing As A Fish, is available on iTunes or here: http://qi.com/podcast

32M's microchipping party was covered by BBC News. You can watch the clip here and decide for yourself if it is a marketing gimmick: http://www.bbc.co.uk/news/av/world-us-canada-40806583/wisconsin-company-offers-microchip-implants-to-employees

And, finally, our podcast on evidence-based practice is the most popular episode we've done. To find out more about 'four types of evidence', listen to it here: http://podcast.goodpractice.com/evidence-based-practice-for-hr-and-ld

In learning and development we often accept an organisation's design without criticism. But, if we're in the business of improving performance, don't we have a responsibility to challenge that design if we think it will help?

This week on the GoodPractice Podcast, Mark Britz from the eLearning Guild joins Ross G and Owen to discuss how far we should push against organisational structures and processes.

If you'd like to share your thoughts on the show, you can find Mark on Twitter @Britz, Ross @RossGarnerGP and Owen @OwenFerguson.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

Details of Dave Snowden's Cynefin framework can be found here: https://en.wikipedia.org/wiki/Cynefin_framework

For more on Harold Jarche, see his website: https://jarche.com/

The Realities360 conference ran from July 26 - 28 this year. See the website for details: https://www.elearningguild.com/realities360/content/4900/2017-realities360-conference--home/

Owen's disputed Netflix anecdote can be read about at Digital Spy: http://www.digitalspy.com/tv/news/a834554/netflix-hits-back-20-billion-debt-inaccurate-report/

We pass no judgement on Adam Sandler's movies, but The Verge has an article titled: 'Netflix accuses its users of watching 500 million hours of Adam Sandler films'. Read it here: https://www.theverge.com/2017/4/17/15331674/netflix-adam-sandler-movies-half-a-billion-hours

The Onion's story - 'How Bad For The Environment Can Throwing Away One Plastic Bottle Be?' 30 Million People Wonder - can be read here: http://www.theonion.com/article/how-bad-for-the-environment-can-throwing-away-one--2892

Ross recommended the film Plastic Ocean on Netflix, as an emotional jolt that has made him recycle a lot more. If you want to act as a commitment device, tweet him with the hashtag #IsRossRecycling?

'Inspiration' is a word that means something different to different people, but at GoodPractice we feel that we're constantly looking to inspire and be inspired. So this week on the GoodPractice Podcast, we've invited Sean Brown from Virgin Money to share his thoughts on inspiration.

We discuss approaches you can take to inspire your learners, and look outside our profession for sources of inspiration in the wider world.

If you'd like to share your thoughts on the show, you can find Sean on Twitter @SeanBrownHRTech, Ross @RossGarnerGP and Owen @OwenFerguson.

You can also tweet @GoodPractice or @GoodpracticeAus.

If you'd like to find out more about our upcoming events, blogs and whitepapers, visit goodpractice.com.

The film 'Butterfly Circus' can be seen on YouTube at: https://www.youtube.com/watch?v=y_MCwlY6zzg.

Steve Rayson's article on how to write engaging B2B headlines is available from Buzzsumo at: http://buzzsumo.com/blog/write-engaging-b2b-headlines-analysis-10-million-articles-shared-linkedin/.

Details of 32M's decision to chip it's employees can be found at: https://www.sciencealert.com/for-the-first-time-a-us-company-is-implanting-microchips-in-its-employees. The company's own Q&A document can be found at: https://www.32market.com/public/images/QA.pdf.

If you fancy joining a Working Out Loud group, see: http://workingoutloud.com. It could be an excellent source of inspiration for you!

Next week, our guest is Mark Britz, speaking about L&D's relationship with organisational design.