Are you considering the Director of Operations certification program, but want to hear from someone who has been through the process?

Today, I am talking with a graduate of The Director of Operations (DOO) certification program, Nicola Peters. She shares her experience with the program, and the difference it has made in her business.

Join us for the Scope Creep Solution, a 5-day sprint that will help you become a better project manager and a 5-step method to help you eliminate scope creep from your life.

For full show notes visit theopsauthority.com/podcast/184.

What can we, as operators, learn from the massive operational meltdown at Southeast Airlines over this past holiday season? 

Today we are talking about a current event that happened over this past Christmas break, the Southwest Airlines meltdown. I am going to use this example today to articulate what it is that we do as operators, and why operations is such a pinnacle part of business.

If you are a service provider and have to deal with broken boundaries, this is called scope creep. As a service provider, you will come across this over and over again. I came up with a formula to escape scope creep, and if you are stuck and need a plan to get out of this cycle, join us for the Scope Creep Solution kicking off on January 30th.

For full show notes visit theopsauthority.com/podcast/183.

Have you taken the time to create a strong mission statement for your business? If so, have you revisited it in the past 6 months?

Today we are talking about why a mission is so important as we dive into a brand new year.

We are hosting our first ever conference in San Antonio, TX on April 11-13. Growth Getters Live will bring you tangible strategies that culminate into a plan for you, a service based business owner who is leveraging your gifts and skills into a product that you can offer to your audience. Make sure to check out our early bird pricing!

For full show notes, visit theopsauthority.com/podcast/182.

What has 2022 looked like behind the scenes at The Ops Authority?

Today, I am going to give you a behind the scenes view of my business from the perspective of the CEO of The Ops Authority. 

I've traveled through all types of business models through the years, starting as a on-to-one service provider, to a one-to-many model, and finally to the CEO of the Ops Authority. I've taken all of the info that I’ve used to work with my clients and put it into a large container that is The Director of Operations (DOO) certification program.

For full show notes, visit theopsauthority.com/podcast/181.

What are best practices for positioning yourself as a service provider in 2023?

Welcome to part two of our State of the Union for Service Providers, and today we are talking about the opportunities that will be available in 2023, and how you can position yourself for success.

If you missed part one of this conversation, make sure to check it out!

For full show notes visit theopsauthority.com/podcast/180.

What is the state of online business and service providers as we head into 2023?

This is one of our most anticipated podcasts of the year, our State of The Union for service providers. This is a two part series, so make sure to join us for part two!

I’ve pulled together some amazing women who have a passion to serve other people. We want to give back our learnings from this year and step into our leadership.

Today we are going to focus on 2022, what has worked, and what opportunities we have had as service providers. Come back next week, as we focus on strategies for 2023 as a service provider. 

For full show notes visit theopsauthority.com/podcast/179.

Do you want your burning DOO (Director of Operations) questions answered?

Today I am joined by my Director of Coaching, Amy Lockrin, for round five of The DOO Download, where you get the wisdom of two DOOs who have “been there, done that.”

In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them!

For full show notes visit theopsauthority.com/podcast/178.

What does it look like for a DOO to show up inside of a thriving business? What kind of impact can a DOO make in a scaling business?

Today I have Julie Ciardi with me, an old friend who has been on a complimentary path, as well as Erin Weaver, a graduate of our DOO certification program. We are diving into what it looks like to have a high level operator in your business from the perspective of both the visionary and the DOO.

I'm Julie Ciardi! I'm a former fortune 500 marketing vice president, and I made the quantum leap to freedom after two decades in corporate. I am on a mission to help thousands of women BEcome her best self filled with purpose and passion. To do this, we must IGNITE her mind, YOUR mind.

I'm Erin Weaver! I'm originally from Upstate NY, I am married and a mom to 2 beautiful kiddos!! I am a Certified Director of Operations, have a background in business, and previously worked in Sales and Merchandising. I took some time away from the workforce and enjoyed 8 years of being a stay at home mom. After that wonderful time with my children, I decided I was ready to jump back in!! I joined Team IGNITE in 2020 and I'm so excited to be a part of this mission to help women create a life of passion, profit, & purpose!!

For the full show notes, visit: https://theopsauthority.com/podcast/177

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There are so many strategies for so many different aspects of running a business… how do you know which ones are right for you?

Today, we are talking about decisions we have to make as business owners, and the expert advice that I’ve received that I’m not going to listen to. 

For full show notes visit theopsauthority.com/podcast/176.

Do the financials of your business stress you out? Do you feel overwhelmed and lack confidence when it comes to these types of activities?

One of the disciplines people are most curious about is financials. It is a critical piece to becoming a holistic operator inside of a business, but also one of the areas that operators tend to shy away from. But having a CPA is not required to become savvy in financials and use that skill in an executive operational capacity. As an operator you will want to partner with people who have skills and credentials such as a CPA, tax accountant, or bookkeeper. Those people are your secret weapons!

Today, we have Susanne Mariga who is going to talk about “Profit First.”

For full show notes visit theopsauthority.com/podcast/175.