The Ops Authority

The Ops Authority

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The Ops Authority episodes

  • 226: The Four Layers of Operations

    Do you have trouble defining how you will best function in an organization?

    One of the things in our recent Director of Operations (DOO) training that we were showcasing, was some of the ways we help our students get results. One of the results that students desire is to understand the systems, tools and processes that have worked for me, so that they can implement these in their companies and businesses right away and get their ROI.

    One of those tools is the "Levels of Operations", which we previously discussed in Episode 70. I am going to re-share this info again today because I believe this is helpful for you to understand if you are on track to becoming a DOO, and so you can answer the question if the Director of Operations certification program is right for you now.

    This tool is going to be helpful for you as you are looking for progression in your own career, but it's also helpful to use in building the teams that you are responsible for.

    For full show notes, check out theopsauthority.com/podcast/226.

    You still have a couple of days to join us for the upcoming 21st round of our Director of Operations certification program. Check it out and apply or join the waiting list!

    Other Ways to Connect:

    Private Facebook Community

    Facebook Page

    Instagram

    Brought to you by the HubSpot Podcast Network

    25 min
  • 225: Mastering the Art of Business Operations in the 4 Core Business Types

    How much variety is really within the Director of Operations (DOO) skillset?

    Today we are going to tell you about what it looks like to be a DOO in a variety of different business models.

    If you are interested in what it looks like to be a DOO this is going to be a phenomenal episode for you. You will hear from four women who have come through our certification program, and they are all using their certifications in a different way.

    If you are ready to jump into our 21st cohort, we are open for enrollment right now! Head on over for more information, and to get your application in!

    Other Ways to Connect:

    Private Facebook Community

    Facebook Page

    Instagram

    Brought to you by the HubSpot Podcast Network

    24 min
  • 224: The DOO Download: Your Questions Answered (#7)

    Do you want your burning DOO (Director of Operations) questions answered?

    Today we are back for another round of The DOO Download, where you get your most frequently asked questions, answered. These questions come straight from you via our Facebook community or inside our DOO certification program.

    In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them!

    If you are thinking of becoming a Director of Operations (DOO)? Sign up for our informational session, Test Drive the DOO on Tuesday November 7th.

    For full show notes, visit theopsauthority.com/podcast/224.

    Other Ways to Connect:

    Private Facebook Community Facebook Page Instagram

    Brought to you by the HubSpot Podcast Network

    27 min
  • 223: How to Price Your Services as a Service Provider

    Does your pricing reflect the value that you bring to a business as a service provider?

    Today we are going to talk about how to price your services as an operator or a service provider. This question comes up often because we are always second guessing ourselves. I want to give you some guidance and help you ask the question, "Is what I'm doing today fulfilling to me?"

    For full show notes visit theopsauthority.com/podcast/223.

    Pricing is one of the key areas that we cover in the DOO certification program. If you are ready to increase your pricing and get support in your career growth, then I want to invite you to Test Drive the DOO on Tuesday, November 7th. I will be sharing who is right for the DOO profession, what you do, what kind of businesses are leveraging a DOO, and what is included in the certification.

    Other Ways to Connect:

    Private Facebook Community

    Facebook Page

    Instagram

    Brought to you by the HubSpot Podcast Network

    23 min
  • 222: Should You Be a Generalist or a Specialist?

    How should you position yourself in the Director of Operations (DOO) market?

    Today we are asking the question, "Should I be a generalist or a specialist in my service area?" Even when you are an employee of a company, you may need to navigate this question.

    For full show notes visit theopsauthority.com/podcast/222.

    If you are on the path of becoming an upleveled operator, check out our 2-hour event entitled "Test Drive the DOO." We will be talking about what it looks like to be a DOO, who is right for the DOO role, and what the certification looks like. It will be interactive, and we will be taking your questions.

    Other Ways to Connect:

    Private Facebook Community

    Facebook Page

    Instagram

    23 min
  • 221: How to Transition from a Contractor to an Employee

    Have you been considering joining an organization as an employee rather than an independent contractor? Have you been thinking about approaching your current client about considering you as an employee?

    Today I want to talk about the trend of people who are working as independent contractors inside of companies, who have the opportunity to move into an employee role. This shift is probably a byproduct of what we are seeing in the market and the economy, and the fact that being in business is more challenging as a whole.

    For full show notes, visit theopsauthority.com/podcast/221.

    We have developed a new tool called the T.I.E.S. Method (Time, Investment, Energy, Stress) and are offering an information packet that will help you learn how to observe the value that you bring to an organization. This info will help you put together a report as a touchpoint and communication piece that will exhibit your value. Make sure to grab a copy!

    Other Ways to Connect with Me:

    Private Facebook Community

    Facebook Page

    Instagram

    23 min
  • 220: Reflections from Make Your Mark Live

    Are you wondering if a live event is worth the time and effort to attend?

    I have just returned from Jordan Gill's annual event "Make Your Mark Live", and I wanted to talk about the interactions and conversations I had.

    At the end of each year, I do an episode with some of my peers entitled "State of the Union for Service Providers," and this episode is going to be similar with insights about how the year is summing up for service providers.

    For full show notes visit theopsauthority.com/podcast/220.

    23 min
  • 219: The DOO Download: Your Ops Questions Answered

    Do you want your burning DOO (Director of Operations) questions answered?

    Today we are back for another round of The DOO Download, where you get your most frequently asked questions, answered. These questions come straight from our Facebook community and/or inside our DOO certification program.

    In this series we address common questions that pop up in our community. If you have questions that you would like answered, make sure to submit them!

    For full show notes visit theopsauthority.com/podcast/219.

    20 min
  • 218: How to Add Strategy to Your Clients Business

    How do you move into a leadership and strategy role in the businesses you serve?

    Often, we get questions about how to become a strategic advisor or a strategic partner.

    I have mentored and coached hundreds of women to become Directors of Operations (DOOs), who uplevel to the next best version of themselves. We take your hard skills and amplify them, but we also focus on the leadership component. We as DOOs have this leadership skill set, but often we don't tap into it because we don't have it laid out for us.

    Today I'm going to share four steps that will help you to show up and lead strategically.

    This episode is a replay, so for full show notes, check out Episode 147.

    26 min
  • 217: How to Build your Business Without Relying on Social Media, a Fancy Opt-In, or Any Ad Spend with the Boss Project

    Do you stress at the idea of creating content and designing your whole marketing strategy around being visible on social media?

    We have a special guest who is a legend in the online space, Abagail Pumphrey from Boss Project! She has helped service providers and small businesses for many years, and she is someone I have followed since beginning my online journey.

    For full show notes visit theopsauthority.com/podcast/217.

    39 min

About The Ops Authority

From the publisher's feed

You can't ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

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