The Ops Authority

By Natalie GingrichBusiness Entrepreneurship Management

The Ops Authority episodes

July 31, 2024 256. How the Employee Path of the DOO Certification Set Bonnie Hoffman Up for Success
Did you know that we have two different tracks that you can take within the DOO Certification? We have the business builder track and the employee track. In today's episode, I am chatting with Bonnie Hoffman, a graduate of the Director Of Operations Certification as she shares her journey to success within our employee track. We chat about the importance of strategic prioritization, trust-building, and the creation of standard operating procedures. Bonnie emphasizes how the DOO Certification equipped her with practical skills that she applied in her role, transforming her professional path and allowing her to make significant contributions in her employee role.

For full show notes, check out www.TheOpsAuthority.com/podcast/256
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
44 min
July 24, 2024 255. The Specific Steps I Take to Successfully Scale Small Businesses
On today's episode I am sharing the specific steps that I take to scale small businesses. I introduce my seven-step method that is specifically designed to help small businesses grow effectively. I highlight the importance of operational leadership, structured processes, and strategic planning while also sharing about the need for financial awareness and robust communication. This was a powerful episode that you aren't going to want to miss! Tune in!

For full show notes, check out www.TheOpsAuthority.com/podcast/255
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
36 min
July 17, 2024 254. How to Position Yourself as a Strategic Partner with the Strategic Mapping Model™
Welcome back to another episode of The Ops Authority Podcast! Today, I'll be discussing how to position yourself as a strategic partner using the Strategic Mapping Model™. I'll emphasize the importance of understanding a leader's vision and both the current and future state of the business. This model effectively identifies what is working and what isn't, helping you propel yourself as a strategic partner. I will also outline the financial benefits and growth opportunities for strategic partners. Additionally, you'll hear a clip from one of my students, Evelyn, who explains how the Strategic Mapping Model™ has enhanced her role as a strategic partner in her career. Tune in to discover how this model can elevate your position as a strategic partner!

For full show notes, check out www.TheOpsAuthority.com/podcast/episode254
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
23 min
July 03, 2024 253. How Strategic Mapping™ Opened Doors for Kim Howard
Welcome back to another episode of The Ops Authority Podcast! I have Kimberly Howard on the show today. Kimberly is a Certified Director Of Operations and she is sharing her journey from educator to DOO. Our conversation highlights her action-oriented approach throughout the certification and beyond, and her belief in her abilities. She also shares more about the Strategic Mapping Model™, explaining its huge impact on her business and clients and how it truly helped her achieve success through practical and tactical planning. Tune in to hear Kim's story!

For full show notes, check out www.TheOpsAuthority.com/253
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network

37 min
June 19, 2024 252. Natalie's Journey of Leadership, Legacy, and Learning While Balancing a Family
On today's episode, I am sharing an episode that I did on the podcast "Growing Pains" with Alyson Caffrey. Tune in as I share about my personal and professional journey while balancing a family. We discuss the challenges of leaving a corporate career to start a business while prioritizing family. I emphasize the importance of intuition, empathy, and understanding individual needs in both parenting and leading a team. I talk about self-discovery, reinvention, and the significance of operations in entrepreneurship. I hope that this episode can inspire you to balance motherhood and business, and the value of being ambitious and going for your goals no matter the obstacles.

For full show notes, check out www.TheOpsAuthority.com/252
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
48 min
June 05, 2024 251. The Power of Case Studies for Service Providers with Dana Owens
Have you used case studies in your business? On today's episode, I am chatting with Dana Owens, owner of Next Level Copy, where we dive into the power of case studies for service providers. We discuss how case studies not only establish credibility but also showcase the effectiveness of our services and help attract our ideal clients. Case studies are much more than just testimonials. They provide a detailed report on how our services can truly help our potential clients. Case studies not only enhance our service offerings but also drive growth of our businesses. Tune in to see how you can use case studies in your business!

For full show notes, check out www.TheOpsAuthority.com/podcast/251
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
49 min
May 22, 2024 250. How to Coach the Leader When You're a DOO with Lee Chaix McDonough
Hey, hey friends and welcome back to another episode of The Ops Authority Podcast! On today's episode, I have the pleasure of having Lee Chaix McDonough, the founder of Coach With Clarity with me. Together, we explore the vital skills that are crucial for high-level operators when working alongside leaders. We dove into the significance of harnessing the power of curiosity and the importance of the practice of self-care for operators. We also chat through establishing clear expectations within working relationships and address the emotional toll that our role as operators can entail and Lee shares strategies for recharging our energy. This episode shares the significance of showing up as our best selves to effectively support the leaders we are supporting.

For full show notes visit TheOpsAuthority.com/podcast/250
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Private Facebook Community

Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
43 min
May 08, 2024 249. How To Sell Your Services When You Prefer to Be Behind the Scenes with Ryann Dowdy
As operators, we are used to being behind the scenes. It's where we are comfortable. Should this make it hard to sell your services? Absolutely not! In today's episode, I bring on Ryann Dowdy to share more about how to sell your services when you prefer to be behind the scenes. Ryann is a sales expert, business strategist, connection marketing specialist, and CEO/Founder of The Connection Agency. Together we dive into the necessity of mindset shifts, the development of confidence, and creating authentic relationships for effective sales. Ryann shares tactical skills for initiating sales conversations and the importance of trust and rapport. This is an episode you are going to want to dive into if you are finding that sales are hard.

For full show notes visit TheOpsAuthority.com/podcast/249
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Private Facebook Community

Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
45 min
April 24, 2024 248. Natalie's Interview: Confessions of a Terrible Leader
I had the honor to be invited as a guest on "Confessions of a Terrible Leader" with Layci Nelson. I'm excited to share my interview with you! In this episode, I share the difference between foundational/operational leadership roles and more strategic leadership roles, the importance of setting clear expectations and defining success when bringing on new hires, and my confession on not properly communicating expectations to new hires. I can't wait for you to tune in to this episode and let me know what you think about it!

For full show notes visit TheOpsAuthority.com/podcast/248
Stay Connected:
Join the Ops Insiders FREE Facebook community!
Other Ways to Connect with Me:
Private Facebook Community

Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
33 min
April 17, 2024 247. How Kara Barnes Designed Work She Loves After the DOO Certification
Hey, hey friends! Welcome back to another episode of The Ops Authority Podcast! Today, I'm thrilled to have Certified DOO, Kara Barnes with us to dive deep into how the DOO Certification was the driving force in her journey to designing a career she truly loves. She gives a glimpse into her company, Backstage Ops, and her approach to business operations. She dives into her business shift from working on a retainer basis to running an agency. Throughout our conversation, Kara continually reflects on the profound influence that the Director of Operations Certification has had on her career. This was an amazing episode with Kara Barnes—an episode filled with profound lessons and actionable advice for anyone looking to enhance their operations career. Tune in for an incredible dose of inspiration and strategic wisdom right here on The Ops Authority Podcast!

For full show notes visit www.TheOpsAuthority.com/podcast/247
Stay Connected:
Join the Ops Insiders FREE Facebook community!

Facebook Page

Instagram

Brought to you by the HubSpot Podcast Network
50 min

About The Ops Authority

From the publisher's feed

You can't ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).