Wayne Brozek, Founder and CEO of WB Global Services, breaks down why the parts department is only as strong as the process behind it. In this episode, he covers how parts and service personalities differ inside a dealership, how a simple audit he performs can expose inventory discrepancies in a shop, and how he applies fractional leadership to help guide dealership teams.

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About the Episode

• Host: Jay Goninen, WrenchWay, [email protected]
• Guest: Wayne Brozek, WB Global Services, [email protected]

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