In this episode of The Digital Executive Podcast, Brian Thomas sits down with Chris Williams, Chief Operating Officer of Interaction Associates. With over a decade of experience in professional services, business operations, and strategy consulting, Chris shares valuable insights on why human-centered skills remain crucial in an AI-powered workplace. Interaction Associates, known for pioneering group facilitation in business, has spent over 50 years equipping leaders and teams with effective tools for collaboration and decision-making.

Chris emphasizes the importance of leadership, communication, and problem-solving in navigating technological advancements. He discusses how organizations can integrate a skills-based approach to enhance human capabilities, foster innovation, and create competitive advantages beyond AI automation. Tune in to gain actionable strategies on balancing technical expertise with essential soft skills for long-term success.