How did Michael Dowling, President and CEO of Northwell Health, the largest health care provider and private employer in New York state, lead his team through the COVID-19 pandemic? Perpetual optimism. In this CEO Perspectives episode, Dowling sits down with Dr. Lori Esposito Murray, President of the Committee for Economic Development (CED), the public policy center of The Conference Board, to discuss his core principles and how they are helping Northwell Health meet the challenges of government regulation, a tight labor market, a toxic political environment, and more.  

 

Tune in to discover:  

·       What is the value of perpetual optimism in a crisis? 

·       How important is leadership visibility and “walking the floor”? 

·       Why do you have to "fix the roof while the sun is shining”? 

·       How does one lead innovation despite regulations and politics? 

·       How does a constant focus on the customer give valuable perspective? 

 

This episode of CEO Perspectives is part of the Leadership in Challenging Times series from CED. The series features discussions with the outstanding business leaders who are recipients of CED’s Distinguished Leadership Awards. In this series, business leaders discuss the unprecedented challenges facing the nation and how they are helping chart a path forward for both their companies and communities in which they operate.