The Practice Sales Podcast

In this episode, host Perrin DesPortes is joined by Nick Partridge, Founder & President of Five Lakes Dental Practice Solutions. They'll dive into tactical advice and guidance around how to deal with insurance companies. Including, credentialing, reimbursement, and opportunities to negotiate.  They'll wrap this episode up discussing how to use your time wisely as we await to reopen and go back to work!

Resources: www.FiveLakesPro.com | www.Tusk-Partners.com

Contact Nick Partridge: 

• [email protected]
• D: 877.955.2537

In this episode, host Perrin DesPortes is joined by Ken Cooper and Andrew Matta, Founders of North American Dental Group. They'll provide guidance around how they see their business performing in the midst of COVID-19 and how to prepare your business to rebound. Then, they'll dive into a general outlook on recruiting Associates and Acquisitions going forward. Finally, we'll dive into what to focus on as you prepare your business to rebound.

Resources: COVID-19DentalResources.com | www.Tusk-Partners.com

• Book A Call with Perrin DesPortes HERE

Learn More About Ken Cooper: Ken Cooper attended Youngstown State University where he studied Finance & Marketing. Ken acquired his Series 7, 63, & 65 Licensure and began working as a Stockbroker and Investment Advisor with Wheat First Securities. From 1995-2005 Ken acted as the CEO in several joint venture deals with Atlantic Records/WEA distribution, Universal Records/Fontana distribution, and Sony Records/Red distribution. In 2008 he founded Dental Express and again in 2010, he co-founded Refresh Dental. Ken also serves on the Mahoning Valley Drug and Alcohol Board.

Learn More About Andrew Matta: Dr. Andrew Matta is proud to be part of the team leading North American Dental Group in his hometown of New Castle, PA. Dr. Matta is a graduate of Allegheny College and the University of Pittsburgh School of Dental Medicine and Katz School of Business. After acquiring his first practice in 2005, Dr. Matta partnered and co-founded Refresh Dental in 2010. In addition to his work with NADG, he also continues to work clinically and is on the board for the American Cancer Society of Lawrence County.

This episode is centered around building capabilities. The capability we're going to focus on today is around associates. Specifically, recruiting, onboarding, and development. Associates are the number one problem of every group dental practice, and we typically think of that in terms of associate turnover. This episode discusses how recruiting, onboarding, and development can minimize associate turnover and create a higher level of success for your business.

Learn More About Attracting, Retaining, and Developing Key Associates HERE!

Resources: Book A Call with Perrin DesPortes | www.Tusk-Partners.com
Email Us: [email protected]

In this episode, Rachel Wall, Founder of Inspired Hygiene joins host Perrin DesPortes. They'll dive into key metrics around hygiene departments, specifically, compensation and incentive-based compensation. Then they'll discuss several internal housekeeping items that you want to keep in mind as you prepare to reopen your business. Finally, they'll discuss a plan to rebound and how to make sure your hygiene department remains a driver for your business overall. 

 Resources:

•  www.inspiredhygiene.com 

• Connect with Rachel Wall: [email protected] | (877) 237-7230

• Sign Up for Inspired Hygiene's FREE Webinar "Optimizing Hygiene to Drive Your Revenue Recovery" HERE

In this episode, Mitch Olan, Executive Chairman of Dental Care Alliance, joins host Perrin DesPortes. Together they'll discuss what it's going to take to compete and win in the market place in terms of hours and days, capacity, and expanded clinical procedures. They'll transition into a general outlook on recruiting associates and acquiring practices going forward. Lastly, Mitch will leave us with his words of wisdom on things to focus on as you prepare to re-open and the weeks thereafter. 

Resources: Book A Call with Perrin DesPortes HERE | www.Tusk-Partners.com

Email Us: [email protected]

Learn More About Mitch Olan: Mitch Olan has more than 25 years of experience growing dental practices. When he joined Dental Care Alliance in 1994, it had just four dental practices. Under his direction as COO, Co-CEO, and as Executive Chairman of the Board of Directors, DCA has grown to include more than 300 affiliated dental practices in 19 states. He shares his experience about scaling up, building DSO systems and processes, finding good people to grow with you, navigating the complex web of state-specific DSO regulations, and how to successfully integrate acquired dental practices into the organization.

This episode is centered around acquisitions. Specifically, something that we call a Target Acquisition Profile. Host Perrin DesPortes will talk about how to think through acquisitions, key factors that are involved with them, and how to assemble a target list in your area as you prepare your business to rebound. 

Resources: Book A Call with Perrin DesPortes HERE | www.Tusk-Partners.com

Email Us: [email protected]

In this episode, host Perrin DesPortes is joined by TUSK's Director of Analytics, Kevin Arnold. They'll dive into banking and banking structures in terms of getting your overall house in order. They'll transition into understanding your banking relationship with your current lender at a higher level, and a tactical outlook on the weeks ahead from a banking perspective. 

Resources: Book A Call with Perrin DesPortes | www.Tusk-Partners.com 

Email Us: [email protected]

This episode is centered around legal structures, legal frameworks, and legal documents. In terms of getting your house in order. We'll dig into associate employment agreements, partnership or independent contractor agreements, and your organizational documents.  Now is the time to a basic review of many of your legal documents and potentially have a qualified law firm conduct a basic audit of those documents as well.

www.Tusk-Partners.com | Email: [email protected]

Resources: Book A Call with Perrin DesPortes HERE 

In this episode, Co-Founding Partners, Perrin DesPortes, and Diwakar Sinha will take apart some things you want to know about the Paycheck Protection Loan. Specifically, whether you have not yet received the lending commitment, or if you have received it, what to do with it. Then, we'll transition into talking about the first 90 days of re-opening along with the balance of 2020 and an overarching strategy to make sure this is a year that you benefit from.

Resources: Book A Call with Perrin Desportes HERE or Book A Call with Diwakar Sinha HERE |

Email us: [email protected] | www.Tusk-Partners.com 

Today's show is all about financial reporting structures. Specifically, how you should evaluate yours and how you should think about positioning financial reporting structures for the future. If you don't have line-of-sight reporting into your business, and if it's not consistent from one location to the next, it's going to create complications for you as the owner of the business in terms of trying to manage it.