The Scale Up Show

The Scale Up Show

By Ryan StaleyBusinessManagement
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The Scale Up Show episodes

  • Can you use Openai's GPTs to Replace Humans?

    Ryan wanted to give a quick update on one of the single biggest opportunities of the AI world right now. Ryan outlines the new capability and what this can mean for your deliverables including key examples where he has used it.

    Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • GPTs are categorised by different areas, including trending, giving you the ability to understand which ones are performing better than others.
    • Ryan enabled three different plug-ins and gave each one clear instructions on what he wanted it to do.
    • You can stack multiple GPTs in one workflow that you would ordinarily have to hand off to different people.
    • Think about something you work on currently that requires work and output in different areas, this could be a perfect use case.

    BEST MOMENTS

    "It’s so simple and so subtle but it’s a really big unlock on what you’ll be able to deliver”

    “I just wanted to get this out to you so you could start working on it right now”

    “You could use different gpts and have them go through an entire workflow and basically create an output”

    “I want you to be ahead of everyone else”

    “These are all examples of how you can create a stackable workflow from one piece of information”

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    10 min
  • Plugging the Security Holes in Your AI Pipeline with Chris "Tito" Sestito CEO and Co-Founder of Hidden Layer

    Ryan interviews Chris "Tito" Tito, co-founder and CEO of Hidden Layer, a company providing security solutions for AI models. Tito outlines Hidden Layer's full platform to secure AI, including scanning models for malware, monitoring model behaviour to catch attacks, and proxying API calls to block abuse. Tito then discusses various impressive enterprise use cases he's seen and talks about the common mistake businesses are making.

     Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • Pre-trained open-source models often get reused internally but may contain backdoors if not scanned thoroughly first.
    • Current cybersecurity tools don't inspect model code so can't catch malware that is desperately needed for specialized AI security.
    • Tito stresses that while AI promises much value, it requires thoughtful implementation with appropriate safeguards.
    • Models deployed into production pipelines are vulnerable to surrogate attacks and theft.
    • Safeguards are needed for both internally hosted models and external API-based ones.
    • Diverse, specialized use cases are extracting tremendous value from AI across industries.
    • However, many teams lack the skills or processes to properly evaluate or fine-tune models.
    • Generative AI is increasingly being used for fraud, deception and reputation attacks.
    • The talent shortage, especially in adversarial ML, poses scaling challenges for AI security start-ups.

    BEST MOMENTS

    "We have found thousands of examples of models that have been loaded with malware where we've malware hiding in weights of models."

    "Current cybersecurity stack is not even parsing models. It's like trying to point a windows product at a Mac file."

    "If you have the inputs to the model and you have the outputs to the model, you basically have the training set and the labels."

    "Every time we talk to a customer, we find a new [AI use case]. The world is getting really creative."

    "There's just an enormous shortage of adversarial machine learning talent out there."

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    39 min
  • How ChatGPT Unlocked 10 years of knowledge in 2 minutes

    Ryan talks in this episode about how ChatGPT unlocked 10 years of knowledge in just 2 minutes and why this is what focused him on AI and its role in the future of business. Ryan also talks about the recent breakthrough at the Google AI research wing, Deepmind.

    Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • Ryan tested AI at first by using something he knew to be true and in this first instance, it was already 95% of the way there. At first, this scared him.
    • Testing the AI further changed Ryan’s prior perception, he started to see its use cases in business.
    • If you can build a solid foundation for your AI use cases, you can then build upon this foundation and easily leverage AI in a multitude of ways.
    • The research wing of google AI had a breakthrough where the AI could understand how to handle mathematical equations.

    BEST MOMENTS

    "I stopped and I was scared shitless”

    “I got turned onto it by one of the guests from my show”

    “One of the biggest barriers for AI is understanding how to handle mathematical equations and how to solve those”

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    12 min
  • How to 10X Your Startup's Growth | RevOps Explained with Cliff Simon CRO of Carabiner Group

    Ryan interviews Cliff Simon, co-founder and CRO of Carabiner Group, about the concept of Revenue Operations. Simon provides tactical advice on implementing RevOps using real examples from his career scaling multiple start-ups. Learn how RevOps helps drive growth through data, customer journey mapping, and ecosystem-led strategies. He also shares his system for booking over 80 meetings a month through communities to drive pipeline!

    Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • Implement RevOps early in your start-up journey to capture key data on customer journeys to inform strategic decisions as you scale.
    • RevOps helps govern data, identify target customers, improve customer retention, and prepare for future fundraising or exit opportunities.
    • Approach communities by adding value to others first without expecting anything in return to build relationships and organically spread brand awareness.
    • Consistency in showing up and engaging personally and authentically both online and offline drives referrals and new business opportunities over time.
    • In-person events and word-of-mouth referrals are powerful during economic uncertainty when other lead sources dry up.
    • Focus on building a profitable business with retained earnings versus over-relying on outside capital to grow unsustainably.

    BEST MOMENTS

    "If this is the thing that's going to unlock your business, why wouldn't you invest there? It's not a cost centre."

    "I can think back to one specific call when we were doing a CRO school...that one conversation led to five customers because people hit up, hit me up after the fact."

    "It's got to be all of the appropriate pieces coming together, whether that's the right pieces of technology, the right service providers, the right talent inside of an organisation."

    "I still think that's like pretty far across the chasm for a lot of folks, but it's coming and it's coming faster than I think any of us anticipated it coming."

    "We all as human beings crave authentic, interpersonal relationships and you can't, you can't get that from an AI."

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    30 min
  • The 1 OpenAI Release That is Better Than The GPT Store That 99% Missed

    One of the biggest releases of the GPT store occurred last week and in this episode, Ryan wants to highlight one of the best opportunities OpenAI released that many people missed! Ryan takes the time to walk through this important release and how you can make the most of it!

     Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • OpenAI has released an option to keep your data secure whilst making effective data analysis.
    • The reason many people haven’t used OpenAIs data analysis function is because of concerns around data sharing but this effectively eliminates any risk.
    • It’s important to always remember that it is early days, things won’t always work perfectly.
    • If you want to take large data sets and get recommendations on output, this is a great tool.
    • Looking at any customer data can be a mammoth task, this will not only break it down for you but give you solutions. 

    BEST MOMENTS

    "This is one of the examples of effective data analysis”

    “It’s not bug-free, we’re early on”

    “It covered everything from thumbnails to content structure”

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    13 min
  • The Data-Driven Approach to Getting Promoted with David Farrell SVP Sales at Namely

    Ryan interviews David Farrell, RVP of Sales at Namely, about career advancement and leveraging AI. They discuss the key mistakes people make when seeking promotions, how to find mentors, become invaluable thought leaders, get constructive feedback, and self-promote accomplishments!

    Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  


    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • Seek internal or external mentors with relevant experience to provide advice and broaden your skillset. Dedicate consistent time to learn from them.
    • Become an expert in your field by taking bold action and volunteering for projects. Solve problems using the latest tech like AI. Thought leadership stands out.
    • Ask managers for constructive feedback on skill gaps and your reputation. Then address those deficiencies to show improvement.
    • Promote accomplishments like improved metrics or new efficiencies to leaders. If you don't, they only remember you as initially hired.
    • Know your data and metrics thoroughly. Advocate for yourself by showing clear progress. Don't let poor data drive decisions.
    • Adopt innovations like AI early to boost efficiency, even if the company isn't providing training. The skills pay dividends in recognition.
    • Ask leaders outright what blind spots are preventing you from being promoted and how to address them.
    • Mentor others both externally and internally. It might feel like you don’t have time but the exchange of ideas helps you develop and progress.

    BEST MOMENTS

    "I try to just figure out how do I, how can I help the organization win by getting what I want out of it?"

    "Become an expert in your field or just invaluable...those are the people that get promoted."

    "If you're not tracking your progress, if you don't know your data points...decisions are going to get made without you."

    "Adopting new tech early as a tool to scale and create efficiencies...I really see that with AI."

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    34 min
  • GPT Store and GPT for Teams: A Complete Review

    Ryan dives into the brand-new releases from both the new GPT store and ChatGPT for Teams. He test drives new tools like Consensus for academic research, VideoGPT for generating videos, and GPT Finder for discovering the best language models. Though impressed by some offerings, Ryan spots monetization and quality control issues that could hamper adoption but still believes the Teams release will convince many businesses to fully embrace AI, particularly given the enhanced security and dedicated workspaces!

    Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • Consensus summarizes academic papers relevant to prompts, but requires signing up for a paid account, showing how third-parties may use the GPT store for lead gen.
    • VideoGPT generates animated videos from text prompts but quality needs refinement based on Ryan's test video of a "dad bod" outrunning friendly GPT bots.
    • Discovery tools like GPT Finder promise to uncover top language models but failed to deliver helpful results in Ryan's first hands-on attempt.
    • Monetization and quality control are unclear for the GPT store, though mining user data for training seems a priority over profits currently.
    • GPT for Teams offers enhanced security, custom models, and data privacy assurances lacking in consumer ChatGPT.
    • Dedicated workspaces and role-based access controls make the Teams release enterprise-ready for rigorous compliance needs.
    • The "no training on customer data" pledge may convince companies to embrace AI despite lingering ethical concerns.
    • Upsell prompts show insights and analytics features require the Enterprise tier, hinting at sales funnel tactics ahead.

    BEST MOMENTS

    "It takes you to consensus which is the designer of this and it takes you to their website and it's kind of like blurred out."

    "The title of the video is dad bod versus GPT which I thought was the absolute amazing video."

    "There's a whole other section as you see over here on security and privacy."

    "Sometimes you just need to work with it a little bit. That's what happened on the research side with pulling up the papers."

    "I could see OpenAI doing the same thing because as it's set up right now it's not a pay per use model is really open source."

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    19 min
  • How to Pivot and Embrace AI for Growth with Aaron Letzeiser Co-Founder & COO of Obie

    Ryan is joined by the Co-Founder and COO of Obie insurance, Aaron Letzeiser, who shares how identifying one costly mistake led him to pivot and embrace AI for growth. Listen as Aaron talks about the critical decisions that make-or-break start-ups; from avoiding common founder missteps to leveraging partners for customer acquisition. Aaron also brings a tactical playbook for scaling with limited resources and shares actionable growth tactics.

    Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • Aaron pivoted from a free platform to a paid insurance offering based on 200+ customer discovery interviews
    • Partner with non-competing software platforms to embed services and decrease churn
    • Stay laser-focused on a single niche before expanding into adjacent markets
    • Use AI to drive core insurance underwriting and operations via visual recognition models
    • Market conditions like rising interest rates can significantly impact lending partners
    • Revisit sales processes and tighten SOPs during rapid scaling to ensure quality

    BEST MOMENTS

    "We really should have continued to listen to our customers and utilize that as the guiding principle of what we ended up building."

    "Do one thing and do it well. That was advice we should have taken sooner."

    "AI is endless. We use visual models to identify fire hydrants and drive insurance underwriting."

    "As the team grows, how do we ensure the quality does not also drop off?"

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    31 min
  • My Top 4 AI predictions for 2024

    Ryan reveals his top predictions for AI in 2024 including what existing features will advance and develop as well as brand new capabilities. 

    Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • Open AI will start to be leveraged for private use cases with open-sourced models.
    • AI advancements in video in 2024 will mimic the image advancements in 2023
    • We are going from GPT to agents
    • The top priority in 2024 for a vast amount of organizations is shifting from AI in product to AI in people

    BEST MOMENTS

    "This will be the year we go from open-AI to open-source AI”

    “Individual videos will be customized for individual people”

    “Agents are a collection of automated processes that the GPTs are going to provide”

    “The number 2 area that was being focused on, is sales and marketing”

    “83% of organizations don’t know how to implement AI”

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    8 min
  • Leveraging AI in the Realm of Sales

    In this episode, Ryan is a guest on the AI Chat podcast hosted by Jaeden Schafer, founder of AI Box, a no-code AI app builder. They discuss leveraging AI tools like ChatGPT to help grow and scale companies. Jaeden talks about building an AI automation platform and they debate whether AI will replace the bottom third of sales roles. Ryan also gives tangible tips for using AI to save time and increase strategic thinking.

    Join 2,500+ readers getting weekly practical guidance to scale themselves and their companies using Artificial Intelligence and Revenue Cheat Codes.  

    Explore becoming Superhuman here: https://superhumanrevenue.beehiiv.com/

    KEY TAKEAWAYS

    • Ryan tested ChatGPT by roleplaying as a CFO, giving context about metrics and emotions. It answered over 90% accurately based on his sales experience.
    • He uses the TEAMS framework: AI for Time-savings, Execution efficiency, Acumen gains, Money generation, and Skills advancement.
    • Jaeden's start-up AI Box is a no-code platform to automate workflows by chaining AI models using customized prompts.
    • Simple ways to start with AI: swap Google searches for ChatGPT and automate your most tedious weekly tasks.

    • AI will likely replace the bottom third of sales roles first, like SDRs. But higher-value complex sales still need human connection.
    • Remotely working with AI is less effective than being in-person, much like post-COVID return to offices based on falling productivity.
    • Automating functions with a singular vision prevents continuous re-evaluation and improvement that humans intrinsically bring.
    • Yoshio Bengio, pioneering AI researcher, says we've seen 8 years of progress in 4 months recently. It has caused massive disruption but there are also tons of opportunities ahead.

    BEST MOMENTS

    "Just verbally talking and showing appreciation from person to person just does wonders, right? Which is totally outside of it. [AI]"

    "If you haven’t fully tried to integrate this [AI] into everything that you do at work is like, obviously there is, there’s no better time to start than, you know, Five months ago or 10 months ago."

    "I had things that I literally have to have. Like a prompt in my, on ChatGPT that is open every day on my computer because it's just something I have to do all the time."

     "I was literally using it the night it was released!”

    Ryan Staley

    Founder and CEO

    Whale Boss

    [email protected]

    www.ryanstaley.io 

    Saas, Saas growth, Scale, Business Growth, B2b Saas, Saas Sales, Enterprise Saas, Business growth strategy, founder, ceo: https://www.whalesellingsystem.com/closingsecrets

    30 min

About The Scale Up Show

From the publisher's feed

How do you grow like a VC-backed SAAS company without taking on investors? What are the secrets that SAAS CEOs have that the rest of us don't? Do you want to create a lifestyle business, a performance business, or an empire?  How do you scale to an exit without losing your freedom?

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